Mentimeter

Frequently Asked Questions about Mentimeter

Who are Mentimeter?

Mentimeter is a Swedish tech company that provides an interactive presentation software designed to engage audiences in real-time. Founded in 2014, the platform allows users to create engaging presentations, polls, quizzes, and other interactive content to enhance communication and collaboration in various settings, including classrooms, businesses, and events.

What are Mentimeters products?

Mentimeter offers a range of products primarily centred around its interactive presentation tool. Users can create live polls, quizzes, word clouds, and surveys that can be integrated into presentations. The platform also includes features for audience engagement, feedback collection, and analytics to track participant responses.

What services do Mentimeter offer?

Mentimeter provides services that focus on enhancing audience engagement through interactive presentations. This includes access to their online platform for creating and sharing interactive content, customer support, and educational resources to help users maximise the effectiveness of their presentations.

What type of companies do Mentimeters products suit?

Mentimeters products are suitable for a wide range of companies, including educational institutions, corporate organisations, event planners, and non-profits. Any entity that requires interactive communication with audiences can benefit from its tools.

How much does Mentimeters product cost?

Mentimeter offers a tiered pricing model, including a free basic plan with limited features and several paid plans that provide additional functionalities. The pricing for paid plans varies based on the number of users and features required, starting from approximately £9 per month per user.

Does Mentimeter offer a free trial?

Yes, Mentimeter provides a free basic plan that allows users to explore its core features. Additionally, users can access a free trial of the paid plans to evaluate the premium features before making a commitment.

What discounts does Mentimeter offer on their products?

Mentimeter occasionally offers discounts for educational institutions and non-profit organisations. Users should check the website or contact customer support for specific discount details and eligibility criteria.

Are there any hidden fees or additional costs with Mentimeter?

Mentimeter is transparent about its pricing model. Users can choose between different subscription plans, and there are no hidden fees associated with the use of the platform. However, users should be aware that accessing premium features requires a paid subscription.

Who uses Mentimeters products?

Mentimeters products are used by educators, business professionals, trainers, event organisers, and marketers. The platform caters to anyone looking to enhance audience interaction and engagement during presentations or meetings.

What are the main features of Mentimeters products/services?

The main features of Mentimeter include interactive presentations, real-time polling, quizzes, audience feedback collection, word clouds, and analytics for tracking responses. The platform also supports customisation of presentations and collaboration tools for team engagement.

How does Mentimeter compare to its competitors?

Mentimeter stands out among its competitors due to its user-friendly interface, real-time engagement capabilities, and a wide range of interactive features. While other platforms may offer similar services, Mentimeter is often recognised for its ease of use and the depth of engagement it facilitates.

Is Mentimeters platform easy to use?

Yes, Mentimeters platform is designed to be intuitive and user-friendly. Users can easily create presentations and interactive content without extensive technical knowledge, making it accessible for a wide audience.

How easy is it to set up Mentimeters product or service?

Setting up Mentimeter is straightforward. Users can sign up for an account, and within minutes, they can start creating presentations. The platform provides tutorials and guides to assist new users in getting started quickly.

Is Mentimeter reliable?

Mentimeter is considered a reliable platform, with a robust infrastructure that supports real-time interaction and engagement during presentations. The company has received positive feedback for its performance during live events.

Does Mentimeter offer customer support?

Yes, Mentimeter offers customer support through various channels, including email and an extensive help centre with articles, FAQs, and tutorials. Users can access support based on their subscription plan.

How secure is Mentimeter’s platform?

Mentimeter prioritises user security and data protection. The platform employs various security measures, including data encryption and compliance with data protection regulations, to ensure user information is secure.

Does Mentimeter integrate with other tools or platforms?

Yes, Mentimeter integrates with various third-party tools such as presentation software (e.g., PowerPoint, Google Slides) and learning management systems (LMS). These integrations enhance the functionality and usability of the platform.

Can I use Mentimeter on mobile devices?

Yes, Mentimeter is accessible on mobile devices through its web application. Participants can join presentations and respond to polls using their smartphones or tablets, making it convenient for audience engagement.

What do users say about Mentimeter?

Users generally praise Mentimeter for its ease of use, interactive features, and ability to engage audiences effectively. Feedback highlights the positive impact on presentations and workshops, although some users mention a desire for more advanced features in the free plan.

What are the pros and cons of Mentimeter?

Pros: User-friendly interface, real-time engagement, versatile features for audience interaction, and strong customer support.

Cons: Limited features in the free plan, potential costs associated with premium plans.

How can I purchase Mentimeter’s services?

Users can purchase Mentimeter’s services directly through their website. After selecting a suitable plan, users can complete the payment process online to gain access to premium features.

What is the cancellation or refund policy for Mentimeter?

Mentimeter allows users to cancel their subscriptions at any time. However, refunds are generally not provided once a payment has been made. Users are encouraged to review the specific terms and conditions on the website for detailed information.

What are the common use cases for Mentimeter?

Common use cases for Mentimeter include educational settings for engaging students, corporate meetings for gathering feedback, workshops for interactive training sessions, and events for engaging attendees through live polls and quizzes.

Why choose Mentimeter over other options?

Choosing Mentimeter offers a combination of ease of use, a wide range of interactive features, strong customer support, and proven reliability, making it a preferred choice for enhancing audience engagement.

How easy is it to set up Mentimeter?

Setting up Mentimeter is very easy. Users can create an account and begin creating presentations within minutes, aided by user-friendly tools and resources available on the platform.

Does Mentimeter offer training or tutorials?

Yes, Mentimeter provides a variety of training resources, including video tutorials, webinars, and a comprehensive help centre to assist users in getting the most out of the platform.

What languages does Mentimeter support?

Mentimeter supports multiple languages, making the platform accessible to a diverse global audience. Users can create content in various languages to cater to their specific audience needs.

What problems does Mentimeter solve?

Mentimeter addresses the challenge of audience engagement during presentations by providing interactive tools that facilitate real-time feedback and participation, thereby enhancing communication and learning outcomes.

Is Mentimeter worth the investment?

Many users find Mentimeter to be a worthwhile investment due to its ability to enhance audience interaction and improve presentation effectiveness. The decision ultimately depends on the specific needs and budget of the user.