Frequently Asked Questions about NAKIVO Backup & Replication

Who are NAKIVO?

NAKIVO is a software company that specializes in data protection and disaster recovery solutions for virtualised environments. Founded in 2012, NAKIVO develops innovative software that helps businesses safeguard their data and streamline backup processes.

What are NAKIVOs products?

NAKIVO primarily offers NAKIVO Backup & Replication, a comprehensive data protection solution for VMware, Hyper-V, and cloud environments. The product provides backup, replication, recovery, and disaster recovery capabilities to ensure data integrity and availability.

What services do NAKIVO offer?

NAKIVO offers various services, including backup and recovery, instant recovery, site recovery, and cloud backup solutions. They also provide technical support and consulting services to help customers implement and optimise their data protection strategies.

What type of companies do NAKIVOs products suit?

NAKIVOs products are suitable for small to medium-sized businesses (SMBs) as well as enterprise-level organisations that require reliable and efficient data protection solutions for virtualised environments.

How much does NAKIVOs product cost?

NAKIVO Backup & Replication offers various pricing plans based on licensing options, which may include per-socket, per-VM, or per-instance pricing. For specific pricing details, users are encouraged to visit the NAKIVO website or contact their sales team.

Does NAKIVO offer a free trial?

Yes, NAKIVO offers a free trial of their Backup & Replication software, allowing users to evaluate its features and capabilities before making a purchase.

What discounts does NAKIVO offer on their products?

NAKIVO provides various discounts, including volume licensing discounts for larger purchases and seasonal promotions. Users should check the NAKIVO website or subscribe to their newsletter for the latest offers and discounts.

Are there any hidden fees or additional costs with NAKIVO?

NAKIVO is transparent about its pricing, and there are typically no hidden fees. However, users should review the licensing terms and conditions to understand any potential additional costs related to upgrades or support options.

Who uses NAKIVOs products?

NAKIVOs products are used by IT professionals, system administrators, and decision-makers in organisations across various industries, including healthcare, finance, education, and manufacturing, who require efficient data protection solutions.

What are the main features of NAKIVOs products/services?

Main features of NAKIVO Backup & Replication include backup and recovery for virtual machines, replication for disaster recovery, instant recovery of virtual machines, backup to cloud storage, and comprehensive reporting and monitoring capabilities.

How does NAKIVO compare to its competitors?

NAKIVO is often compared to other backup solutions like Veeam and Acronis. It is noted for its cost-effectiveness, ease of use, and extensive features tailored for virtualised environments, which may appeal to businesses looking for a robust yet affordable solution.

Is NAKIVOs platform easy to use?

Yes, NAKIVOs platform is designed with user-friendliness in mind. The intuitive web interface allows users to navigate through the various features and functionalities with ease, facilitating a smooth user experience.

How easy is it to set up NAKIVOs product or service?

Setting up NAKIVO Backup & Replication is straightforward, with step-by-step installation guides and documentation available on their website. Users can complete the setup process quickly, enabling them to start backing up their data efficiently.

Is NAKIVO reliable?

NAKIVO is considered a reliable solution for data protection, with a strong track record of performance and customer satisfaction. Many users report successful backups and recoveries, highlighting the softwares reliability in critical situations.

Does NAKIVO offer customer support?

Yes, NAKIVO provides customer support through various channels, including email, live chat, and a comprehensive knowledge base. They offer technical assistance to ensure users can effectively utilise their products.

How secure is NAKIVOÕs platform?

NAKIVO takes data security seriously and employs several measures, including encryption for data at rest and in transit, to protect customer data. They also adhere to industry best practices for data protection.

Does NAKIVO integrate with other tools or platforms?

NAKIVO Backup & Replication integrates with various third-party applications and platforms, including cloud storage providers like Amazon S3, Microsoft Azure, and more, allowing users to create a flexible data protection ecosystem.

Can I use NAKIVO on mobile devices?

NAKIVO does not currently offer a dedicated mobile application; however, users can access the web interface through mobile browsers, allowing some level of functionality on mobile devices.

What do users say about NAKIVO?

Users generally praise NAKIVO for its ease of use, cost-effectiveness, and efficient backup capabilities. Positive feedback often highlights the softwares performance and the quality of customer support.

What are the pros and cons of NAKIVO?

Pros of NAKIVO include its user-friendly interface, comprehensive features, and competitive pricing. Cons may include limited mobile functionality and potential learning curves for advanced features.

How can I purchase NAKIVOÕs services?

Users can purchase NAKIVO Backup & Replication directly from the NAKIVO website or through authorised resellers. Various licensing options are available to cater to different business needs.

What is the cancellation or refund policy for NAKIVO?

NAKIVO offers a cancellation and refund policy for their software purchases. Users should review the specific terms outlined on their website or contact their sales team for detailed information regarding refunds.

What are the common use cases for NAKIVO?

Common use cases for NAKIVO include virtual machine backups, disaster recovery planning, data replication for business continuity, and cloud backup solutions for off-site data safety.

Why choose NAKIVO over other options?

Choosing NAKIVO may be advantageous due to its strong focus on virtualised environments, competitive pricing, and robust feature set that provides comprehensive data protection without the high costs associated with other premium solutions.

How easy is it to set up NAKIVO?

Setting up NAKIVO is designed to be user-friendly, with clear documentation and installation wizards that guide users through the process, enabling quick deployment of the software.

Does NAKIVO offer training or tutorials?

Yes, NAKIVO provides various training resources, including tutorials, webinars, and documentation, to help users maximise the effectiveness of their products.

What languages does NAKIVO support?

NAKIVO supports multiple languages in their software interface, catering to a global audience. Specific language options can be found on their website.

What problems does NAKIVO solve?

NAKIVO solves problems related to data loss, disaster recovery, and inefficient backup processes by providing reliable and efficient solutions for data protection in virtualised environments.

Is NAKIVO worth the investment?

Many users find NAKIVO Backup & Replication to be a worthwhile investment due to its affordable pricing, robust features, and the potential savings from avoiding data loss and downtime.