Netwrix Strongpoint

Frequently Asked Questions about Netwrix

Who are Netwrix?

Netwrix is a software company that specializes in data security and governance solutions. Founded in 2006, the company focuses on providing organisations with tools to improve visibility into their IT environments, ensuring compliance, and protecting sensitive data from threats.

What are Netwrixs products?

Netwrix offers a range of products, including Netwrix Auditor, which provides visibility into IT systems, and Netwrix Data Classification, which helps organisations manage and protect sensitive information. Their solutions cover a variety of environments, including cloud, on-premises, and hybrid infrastructures.

What services do Netwrix offer?

Netwrix primarily offers software solutions for IT auditing, compliance, and data security. They also provide consulting services, technical support, training, and resources to help customers implement and effectively use their products.

What type of companies do Netwrixs products suit?

Netwrixs products are designed for organisations of all sizes across various industries, including finance, healthcare, government, and education. Companies looking to enhance their data security posture and ensure compliance with regulations will find their solutions particularly beneficial.

How much do Netwrixs products cost?

The cost of Netwrixs products varies based on factors such as the number of users, the type of deployment (on-premises or cloud), and specific licensing agreements. Prospective customers can request pricing information directly from Netwrix or through their sales team.

Does Netwrix offer a free trial?

Yes, Netwrix does offer a free trial for its products. This allows potential customers to evaluate the software and its features before making a purchase decision.

What discounts does Netwrix offer on their products?

Netwrix may offer discounts through promotions or special offers, particularly for non-profit organisations, educational institutions, or volume purchases. It is recommended to contact their sales team for current discount information.

Are there any hidden fees or additional costs with Netwrix?

Netwrix aims to maintain transparency in their pricing. While there are no hidden fees, additional costs may arise based on optional features, support plans, or consulting services. It is advisable to clarify any potential additional costs with the sales team during the purchasing process.

Who uses Netwrixs products?

Netwrixs solutions are used by IT administrators, compliance officers, security teams, and organisational leaders in various sectors. They cater to those responsible for managing data security and compliance within their organisations.

What are the main features of Netwrixs products/services?

Main features of Netwrixs products include auditing of user activity, file integrity monitoring, data classification, compliance reporting, and alerting on suspicious activities. These features help organisations maintain control over their data and comply with regulations.

How does Netwrix compare to its competitors?

Netwrix differentiates itself with its strong focus on visibility and actionable insights into user activity and data security. Compared to competitors, it is known for its user-friendly interface and comprehensive reporting capabilities, though performance may vary based on specific business needs.

Is Netwrixs platform easy to use?

Netwrixs platform is generally regarded as user-friendly, featuring an intuitive interface that simplifies navigation and usability. Most users find it easy to set up and operate, even with minimal technical expertise.

How easy is it to set up Netwrixs product or service?

Setting up Netwrix products typically involves straightforward installation procedures, with guided wizards available to assist users. The setup process may vary depending on the specific product and deployment type but is generally designed to be efficient and accessible.

Is Netwrix reliable?

Netwrix has established itself as a reliable provider of data security solutions, with a strong customer base and positive reviews. The company is known for its commitment to product quality and customer satisfaction.

Does Netwrix offer customer support?

Yes, Netwrix provides customer support through various channels, including email, phone, and an online knowledge base. They also offer technical support and professional services to help customers with implementation and troubleshooting.

How secure is Netwrix’s platform?

Netwrix employs robust security measures, including data encryption, secure access controls, and regular security updates to protect user data and ensure the integrity of their platform.

Does Netwrix integrate with other tools or platforms?

Yes, Netwrix solutions offer integration capabilities with various third-party applications and platforms, such as SIEM tools, ticketing systems, and cloud services, enhancing their functionality within existing IT environments.

Can I use Netwrix on mobile devices?

As of now, Netwrix does not provide a dedicated mobile application. However, their web-based platform can be accessed through mobile browsers, allowing users to monitor and manage their data security on the go.

What do users say about Netwrix?

User reviews of Netwrix generally highlight its ease of use, comprehensive reporting features, and effective auditing capabilities. Many users appreciate the value it brings to their data security efforts, though some may point to the need for more advanced features in certain areas.

What are the pros and cons of Netwrix?

Pros: User-friendly interface, comprehensive auditing features, strong customer support, and effective compliance reporting.
Cons: Limited mobile functionality and some users may desire more advanced customisation options.

How can I purchase Netwrix’s services?

Netwrixs services can be purchased directly through their website or by contacting their sales team for a personalised quote. They offer various licensing options tailored to organisational needs.

What is the cancellation or refund policy for Netwrix?

Netwrix offers a standard cancellation and refund policy, which typically allows customers to request a refund within a specified period after purchase. For detailed information, it is advised to review their policy directly or contact customer support.

What are the common use cases for Netwrix?

Common use cases for Netwrix include monitoring user activity, ensuring compliance with data protection regulations, managing sensitive information, and conducting security audits to identify vulnerabilities within IT environments.

Why choose Netwrix over other options?

Netwrix is often chosen for its strong focus on visibility and actionable insights, user-friendly interface, and comprehensive reporting capabilities, making it a suitable option for organisations seeking robust data security solutions.

How easy is it to set up Netwrix?

Netwrix is designed to be easy to set up, with guided installation processes to facilitate a quick and smooth deployment. Most users report minimal complications during the setup phase.

Does Netwrix offer training or tutorials?

Yes, Netwrix offers training resources, including documentation, webinars, and tutorials, to help users understand and maximise the use of their products.

What languages does Netwrix support?

Netwrix primarily supports English, but their website and documentation may also be available in additional languages. It is recommended to check the specific language availability for their products.

What problems does Netwrix solve?

Netwrix addresses several key issues, including lack of visibility into IT environments, data security threats, compliance challenges, and the need for effective data governance. Their solutions help organisations mitigate risks and protect sensitive information.

Is Netwrix worth the investment?

Many organisations find Netwrix to be a worthwhile investment due to its comprehensive feature set, user-friendly design, and positive impact on data security and compliance efforts. However, the value may vary based on specific organisational needs and circumstances.