Frequently Asked Questions about Onclusive

Who are Onclusive?

Onclusive is a leading media intelligence and analytics company that provides insights into media coverage, social media engagement, and public relations effectiveness. They help businesses and organisations understand their media presence and improve their communication strategies.

What are Onclusives products?

Onclusive offers a range of products including media monitoring, analytics tools, social media tracking, and reporting software. Their solutions are designed to provide comprehensive insights into media performance and audience engagement.

What services do Onclusive offer?

Onclusive provides services such as media monitoring, data analytics, PR measurement, social media analysis, and consultancy services aimed at optimising communication strategies and enhancing media effectiveness.

What type of companies do Onclusives products suit?

Onclusives products are suitable for a wide range of companies, including PR agencies, marketing teams, corporate communications departments, and organisations of all sizes that seek to enhance their media and public relations efforts.

How much does Onclusives product cost?

The cost of Onclusives products varies based on the specific services and tools required. Pricing is typically tailored to the needs of individual clients, so it is advisable to contact Onclusive directly for a customised quote.

Does Onclusive offer a free trial?

Yes, Onclusive does offer a free trial for some of its products. Prospective users can sign up to test the platform and its features before committing to a subscription.

What discounts does Onclusive offer on their products?

Onclusive may provide discounts for long-term contracts or bulk subscriptions. It is recommended to inquire directly with their sales team for information on any current promotions or discount opportunities.

Are there any hidden fees or additional costs with Onclusive?

Onclusive strives for transparency in its pricing. While the main service fees are clearly stated, additional costs may arise from custom requests or extra features. Clients should review their contracts and discuss any concerns with Onclusives representatives.

Who uses Onclusives products?

Onclusives products are used by a diverse range of clients, including public relations firms, corporate communications teams, non-profit organisations, and businesses seeking to measure and improve their media impact.

What are the main features of Onclusives products/services?

Main features of Onclusives offerings include comprehensive media monitoring, real-time analytics, social media tracking, detailed reporting capabilities, and insights into audience engagement and sentiment analysis.

How does Onclusive compare to its competitors?

Onclusive is known for its robust analytics capabilities and user-friendly interface, setting it apart from competitors. It provides extensive media coverage and insightful reporting, although specific comparisons may vary based on user needs and preferences.

Is Onclusives platform easy to use?

Yes, Onclusives platform is designed to be user-friendly, with an intuitive interface that allows users to easily navigate and access various features and tools without extensive training.

How easy is it to set up Onclusives product or service?

Setting up Onclusives products typically involves straightforward onboarding processes. The company provides guidance to ensure users can effectively utilise the tools and services from the outset.

Is Onclusive reliable?

Onclusive is considered a reliable partner in media intelligence, with a strong track record of delivering accurate data and actionable insights to its clients, supported by positive user feedback.

Does Onclusive offer customer support?

Yes, Onclusive offers customer support through various channels, including email and phone support, as well as dedicated account management for clients requiring personalised assistance.

How secure is Onclusive’s platform?

Onclusive prioritises the security of its platform, employing industry-standard measures to protect user data and ensure compliance with relevant data protection regulations.

Does Onclusive integrate with other tools or platforms?

Onclusive supports integration with various third-party tools and platforms, allowing users to streamline their workflows and enhance their media analysis capabilities.

Can I use Onclusive on mobile devices?

Yes, Onclusives platform is accessible on mobile devices, enabling users to monitor media coverage and access analytics on the go.

What do users say about Onclusive?

Users generally appreciate Onclusive for its comprehensive media insights, ease of use, and effective customer support. Feedback often highlights its value in improving PR strategies and media engagement.

What are the pros and cons of Onclusive?

Pros include a user-friendly interface, comprehensive analytics, and strong customer support. Cons may include the potential for higher costs depending on custom features or services required.

How can I purchase Onclusive’s services?

Interested clients can purchase Onclusives services by contacting their sales team for a consultation, where they will discuss specific needs and provide tailored pricing options.

What is the cancellation or refund policy for Onclusive?

Onclusives cancellation and refund policies are detailed in their service agreements. Clients are encouraged to review these terms or consult with the sales team for clarity on specific situations.

What are the common use cases for Onclusive?

Common use cases for Onclusive include tracking media coverage, measuring PR campaign effectiveness, analysing social media impact, and generating insightful reports for stakeholders.

Why choose Onclusive over other options?

Choosing Onclusive may be beneficial due to its comprehensive analytics, user-friendly platform, and commitment to customer support, which can enhance media monitoring and reporting efforts.

How easy is it to set up Onclusive?

Onclusives setup process is designed to be quick and efficient, with onboarding assistance available to ensure users can start using the platform effectively with minimal delay.

Does Onclusive offer training or tutorials?

Yes, Onclusive provides training and tutorials to help users maximise the effectiveness of their services, including online resources and personalised training sessions if needed.

What languages does Onclusive support?

Onclusive primarily supports English, but they may offer services in other languages depending on client needs and regional market requirements. Inquiries can be made for specific language support.

What problems does Onclusive solve?

Onclusive addresses challenges related to media monitoring, public relations measurement, and audience engagement by providing tools that offer actionable insights and data-driven decision-making.

Is Onclusive worth the investment?

Many users find Onclusive to be a worthwhile investment due to its ability to enhance media analysis and improve PR strategies, leading to better communication outcomes and increased visibility.