OnScale Solve

Frequently Asked Questions about Onscale

Who are Onscale?

Onscale is a cloud-based engineering simulation platform that provides advanced simulation capabilities for engineers and scientists. The company focuses on enabling users to perform high-fidelity simulations of complex engineering problems using a scalable and efficient cloud infrastructure.

What are Onscales products?

Onscale offers simulation software that primarily includes Onscale Solve, a product designed for finite element analysis (FEA) and computational fluid dynamics (CFD). This platform allows users to perform simulations across various fields, including acoustics, electromagnetics, and structural analysis.

What services do Onscale offer?

Onscale provides various services, including technical support, training sessions, and consulting services to assist users in maximising the effectiveness of their simulations and analyses.

What type of companies do Onscales products suit?

Onscales products are suitable for companies in sectors such as aerospace, automotive, electronics, and energy, as well as research institutions that require sophisticated simulation capabilities for product development and testing.

How much does Onscales product cost?

The pricing for Onscales products varies based on the specific needs of the user and the scale of their simulation requirements. Prospective customers are encouraged to contact Onscale directly for tailored pricing information.

Does Onscale offer a free trial?

Yes, Onscale typically offers a free trial period for new users to explore the features and capabilities of their simulation platform before making a purchase decision.

What discounts does Onscale offer on their products?

Onscale may offer discounts for educational institutions, startups, or volume purchases. It is advisable to inquire directly with Onscale for specific promotional offers or pricing structures.

Are there any hidden fees or additional costs with Onscale?

Onscale does not have hidden fees; however, users should review the terms and conditions for any potential additional costs related to specific services or features not included in the standard package.

Who uses Onscales products?

Onscales products are used by engineers, researchers, and designers across various industries, including those involved in product development, performance testing, and research and development projects.

What are the main features of Onscales products/services?

Main features of Onscales platform include cloud-based simulation, high-performance computing capabilities, multi-physics simulations, easy integration with other design tools, and advanced visualisation tools for result analysis.

How does Onscale compare to its competitors?

Onscale differentiates itself from competitors by offering a fully cloud-based simulation platform that allows for scalable computing resources, enabling users to run complex simulations faster and more efficiently than traditional desktop-based software.

Is Onscales platform easy to use?

Onscales platform is designed with user-friendliness in mind, featuring an intuitive interface and streamlined workflows that facilitate ease of use for both novice and experienced users.

How easy is it to set up Onscales product or service?

Setting up Onscales services typically involves creating an account on their platform and accessing the tools directly through a web interface, making the setup process straightforward and quick.

Is Onscale reliable?

Onscale is regarded as a reliable platform, backed by robust cloud infrastructure and performance capabilities that have been validated by users across various industries.

Does Onscale offer customer support?

Yes, Onscale provides customer support through various channels, including email and online resources. They also offer technical assistance to help users troubleshoot issues and maximise their use of the platform.

How secure is Onscale’s platform?

Onscale prioritises data security and employs industry-standard protocols and measures to protect user data and ensure secure access to their simulation services.

Does Onscale integrate with other tools or platforms?

Yes, Onscale is designed to integrate with various engineering and design tools, allowing users to import and export data seamlessly between different platforms.

Can I use Onscale on mobile devices?

Onscales platform is primarily web-based, which means it is accessible from various devices, including tablets and mobile phones, though the user experience may be optimised for larger screens.

What do users say about Onscale?

Users generally appreciate Onscale for its powerful simulation capabilities, ease of use, and excellent customer support. Feedback often highlights the platforms efficiency in handling large-scale simulations.

What are the pros and cons of Onscale?

Pros include its cloud-based infrastructure, high-performance computing, intuitive interface, and strong support services. Cons may involve a learning curve for users unfamiliar with simulation software and potential limitations in customisation compared to traditional tools.

How can I purchase Onscale’s services?

Users can purchase Onscales services by visiting their website and selecting a plan that fits their needs. Direct inquiries can be made for custom solutions or enterprise-level packages.

What is the cancellation or refund policy for Onscale?

Onscales cancellation and refund policy may vary based on the specific service agreement. Users are encouraged to review the terms or contact customer support for detailed information.

Who uses Onscale?

Onscale is utilised by professionals in engineering, academia, and research institutions, including those specialising in product design, testing, and simulations across various disciplines.

What are the common use cases for Onscale?

Common use cases for Onscale include structural analysis, thermal simulations, fluid dynamics, and acoustic simulations, helping users optimise product design and performance.

Why choose Onscale over other options?

Choosing Onscale offers advantages such as a fully integrated cloud-based solution, scalability for complex simulations, and a focus on multi-physics applications, making it suitable for diverse engineering challenges.

How easy is it to set up Onscale?

Setting up Onscale is a straightforward process that involves account creation and immediate access to the platform, allowing users to start simulations quickly without lengthy installation procedures.

Does Onscale offer training or tutorials?

Yes, Onscale provides a variety of training resources, including tutorials, webinars, and documentation to help users become proficient in using their simulation software.

What languages does Onscale support?

Onscale primarily supports English; however, users can access resources and support documentation in other languages as needed. Further inquiries can be made for specific language support.

What problems does Onscale solve?

Onscale addresses challenges related to complex engineering simulations, enabling users to perform high-fidelity analyses efficiently, thereby reducing development time and costs associated with product testing.

Is Onscale worth the investment?

Investing in Onscale can be worthwhile for organisations that require advanced simulation capabilities, particularly those needing to conduct complex analyses swiftly and efficiently. Users should assess their specific needs and potential return on investment.