OpenForms

Frequently Asked Questions about OpenForms

Who are OpenForms?

OpenForms is a digital form and workflow automation platform designed to facilitate the creation, management, and analysis of forms and data collection processes. It aims to streamline operations for organisations, particularly within the public sector, by providing a user-friendly interface and robust features.

What are OpenForms products?

OpenForms primarily offers a form builder that allows users to create online forms for various purposes, along with a workflow management system that automates processes and data handling. Additionally, they provide analytics tools to help users track form performance and data insights.

What services do OpenForms offer?

OpenForms provides services that include form creation and design, workflow automation, data collection and storage, analytics and reporting, as well as support for integration with other platforms and tools.

What type of companies do OpenForms products suit?

OpenForms products are particularly suitable for public sector organisations, non-profits, educational institutions, and businesses that require efficient data collection and process automation. Their solutions cater to entities looking to enhance operational efficiency and user engagement.

How much does OpenForms product cost?

The pricing for OpenForms varies based on the specific needs and scale of the organisation. For detailed pricing information, interested users are encouraged to contact OpenForms directly for a customised quote.

Does OpenForms offer a free trial?

Yes, OpenForms typically offers a free trial period for new users to explore the platform and its features before committing to a subscription.

What discounts does OpenForms offer on their products?

OpenForms may offer discounts for non-profit organisations, educational institutions, and bulk subscriptions. It is advisable to inquire directly with their sales team for any current promotions or discounts.

Are there any hidden fees or additional costs with OpenForms?

OpenForms aims to provide transparent pricing; however, users should review the terms of service and pricing details to understand any potential additional costs related to premium features or integrations.

Who uses OpenForms products?

OpenForms is used by a variety of entities, including government agencies, educational institutions, and non-profit organisations, as well as businesses seeking to improve their data collection and workflow processes.

What are the main features of OpenForms products/services?

Main features of OpenForms include an intuitive form builder, workflow automation capabilities, data analytics and reporting, user management, and integration options with other software and systems.

How does OpenForms compare to its competitors?

OpenForms offers a user-friendly interface and is particularly focused on the public sector, which may set it apart from competitors. It is advisable for potential users to evaluate features, pricing, and reviews to determine the best fit for their needs.

Is OpenForms platform easy to use?

Yes, OpenForms is designed with a user-friendly interface that allows users, even those with limited technical skills, to create and manage forms effectively.

How easy is it to set up OpenForms product or service?

Setting up OpenForms is straightforward, with guided processes for form creation and configuration. Users can start creating forms quickly without extensive technical knowledge.

Is OpenForms reliable?

OpenForms is generally considered reliable, with a focus on providing a stable platform for users to manage their data collection needs effectively. User feedback typically highlights its dependability.

Does OpenForms offer customer support?

Yes, OpenForms provides customer support through various channels, including email, documentation, and potentially live chat, to assist users with any queries or issues.

How secure is OpenForms’ platform?

OpenForms prioritises data security and employs various measures, including encryption and compliance with data protection regulations, to ensure the safety of user data.

Does OpenForms integrate with other tools or platforms?

Yes, OpenForms supports integrations with various third-party applications and platforms, enabling users to streamline their workflows and data management processes more effectively.

Can I use OpenForms on mobile devices?

OpenForms is designed to be mobile-responsive, allowing users to access and fill out forms from mobile devices easily.

What do users say about OpenForms?

Users generally appreciate OpenForms for its ease of use, flexibility, and efficient data management capabilities. Feedback often highlights the platforms effectiveness in improving workflows.

What are the pros and cons of OpenForms?

Pros include an intuitive interface, strong workflow automation capabilities, and good customer support. Cons may involve limitations in customisation and specific functionalities when compared to some competitors.

How can I purchase OpenForms’ services?

Interested users can purchase OpenForms services directly through their website, where they can find options to sign up for a subscription or request a quote.

What is the cancellation or refund policy for OpenForms?

OpenForms typically has a cancellation policy that allows users to discontinue their subscription at any time, but it is essential to review the specific terms and conditions for details on refunds.

What are the common use cases for OpenForms?

Common use cases for OpenForms include collecting feedback, event registrations, application submissions, and other data-gathering initiatives across various sectors.

Why choose OpenForms over other options?

OpenForms may be preferred for its focus on public sector needs, user-friendly design, and robust workflow automation features, making it suitable for organisations looking to enhance their data management processes.

How easy is it to set up OpenForms?

OpenForms is designed for ease of setup, allowing users to quickly create and configure forms through an intuitive interface without requiring extensive technical expertise.

Does OpenForms offer training or tutorials?

Yes, OpenForms provides training resources and tutorials to help users get acquainted with the platform and maximise its features.

What languages does OpenForms support?

OpenForms primarily supports English, but users may check for additional language options depending on their specific needs.

What problems does OpenForms solve?

OpenForms addresses challenges related to inefficient data collection and processing, enabling organisations to automate workflows and improve data accuracy and accessibility.

Is OpenForms worth the investment?

Whether OpenForms is worth the investment depends on an organisations specific needs for data collection and workflow automation. Many users find value in its features and ease of use, which can lead to improved operational efficiency.