OpenSesame

Frequently Asked Questions about OpenSesame

Who are OpenSesame?

OpenSesame is an online learning platform that provides access to a comprehensive library of e-learning courses. Founded in 2011, the company focuses on offering high-quality educational content aimed at enhancing workforce skills across various industries.

What are OpenSesames products?

OpenSesames primary product is its extensive library of e-learning courses, which cover a wide range of topics, including compliance, leadership, sales training, and more. The platform offers courses created by various content providers, ensuring a diverse selection of learning materials.

What services do OpenSesame offer?

In addition to its course library, OpenSesame offers services such as customised learning pathways, integration with Learning Management Systems (LMS), and analytics tools to help organisations track employee progress and learning outcomes.

What type of companies do OpenSesames products suit?

OpenSesames products are suited for a wide range of companies, from small businesses to large enterprises, across various sectors including healthcare, finance, retail, and technology. Organisations seeking to enhance employee training and development will benefit from their offerings.

How much does OpenSesames product cost?

The cost of OpenSesames products varies based on the specific courses or packages selected. Pricing details are typically provided upon request or during consultations, as they may depend on the number of users and specific training needs.

Does OpenSesame offer a free trial?

Yes, OpenSesame does offer a free trial for organisations interested in exploring their course offerings. Specific details about the trial can be obtained by contacting their sales team.

What discounts does OpenSesame offer on their products?

OpenSesame may provide discounts for bulk purchases or for educational institutions. It is advisable to inquire directly with their sales department for information on available discounts and promotions.

Are there any hidden fees or additional costs with OpenSesame?

OpenSesame strives for transparency in its pricing. However, additional costs may apply depending on specific customisation or integration services requested. It is recommended to clarify pricing details during initial discussions with their team.

Who uses OpenSesames products?

OpenSesames products are used by a variety of organisations, including corporations, non-profits, educational institutions, and government agencies, all seeking to improve workforce training and development.

What are the main features of OpenSesames products/services?

Main features include a vast library of e-learning courses, customisable learning pathways, LMS integration, analytics and reporting tools, and support for various learning formats, including video and interactive content.

How does OpenSesame compare to its competitors?

OpenSesame is known for its extensive course library and partnerships with multiple content providers, which may offer a broader range of subjects compared to some competitors. However, specific comparisons will depend on individual organisational needs and preferences.

Is OpenSesames platform easy to use?

OpenSesames platform is designed to be user-friendly, with a straightforward interface that allows users to easily navigate courses and track their progress. User feedback generally indicates a positive experience with the platforms usability.

How easy is it to set up OpenSesames product or service?

Setting up OpenSesames services typically involves an initial consultation to assess training needs, followed by a straightforward implementation process. The support team assists organisations during the setup to ensure a smooth onboarding experience.

Is OpenSesame reliable?

OpenSesame has established itself as a reliable provider of e-learning solutions, with a strong track record in delivering quality educational content to numerous organisations worldwide.

Does OpenSesame offer customer support?

Yes, OpenSesame provides customer support to assist users with any questions or issues they may encounter while using the platform. Support options typically include email and phone assistance.

How secure is OpenSesames platform?

OpenSesame takes security seriously, implementing measures such as data encryption and regular security audits to protect user information and ensure a safe learning environment.

Does OpenSesame integrate with other tools or platforms?

Yes, OpenSesame is designed to integrate with various Learning Management Systems (LMS) and other educational tools, allowing organisations to seamlessly incorporate e-learning into their existing systems.

Can I use OpenSesame on mobile devices?

OpenSesames courses are accessible on mobile devices, allowing users to engage in learning anytime and anywhere, which is particularly beneficial for remote or on-the-go training.

What do users say about OpenSesame?

User feedback on OpenSesame tends to highlight the quality and variety of courses available, as well as the ease of use of the platform. Some users appreciate the flexibility it offers for training schedules.

What are the pros and cons of OpenSesame?

Pros: Extensive course library, user-friendly interface, good customer support, flexible learning options.

Cons: Pricing may vary significantly, and some users may find specific courses less relevant to their needs.

How can I purchase OpenSesames services?

To purchase OpenSesames services, organisations can visit their website to explore course offerings, request a demo, or contact their sales team for tailored solutions and pricing information.

What is the cancellation or refund policy for OpenSesame?

OpenSesames cancellation and refund policies vary depending on the specific agreement and services purchased. It is advisable to review the terms during the purchase process or contact customer support for clarification.

Who uses OpenSesame?

OpenSesame is utilised by a diverse range of organisations, including corporate entities, educational institutions, and government agencies, all aiming to enhance workforce training and development.

What are the common use cases for OpenSesame?

Common use cases include employee onboarding, compliance training, skills development, and ongoing professional development across various industries.

Why choose OpenSesame over other options?

OpenSesame offers a unique combination of a vast course library, flexible delivery options, and integration capabilities, making it a competitive choice for organisations seeking comprehensive e-learning solutions.

How easy is it to set up OpenSesame?

Setting up OpenSesame is generally straightforward, with support provided throughout the process to ensure that organisations can quickly implement the platform and begin training.

Does OpenSesame offer training or tutorials?

Yes, OpenSesame provides training resources and tutorials to help users effectively navigate the platform and make the most of the available courses.

What languages does OpenSesame support?

OpenSesame offers courses in multiple languages, although the availability of specific languages may vary depending on the course provider. Users can check course details for language options.

What problems does OpenSesame solve?

OpenSesame addresses the challenges of workforce training by providing easily accessible, diverse, and engaging learning content that can be tailored to meet specific organisational needs.

Is OpenSesame worth the investment?

Many organisations find that investing in OpenSesame is worthwhile due to the quality of training materials and the potential for improved employee performance and compliance. However, the value may depend on individual organisational goals and training requirements.