Frequently Asked Questions (FAQ)

Who are Orbital Shift?

Orbital Shift is a technology company that focuses on developing innovative solutions for workforce management and operational efficiency. They aim to streamline business processes through advanced software applications.

What are Orbital Shifts products?

Orbital Shift offers a suite of products designed to enhance workforce management, including scheduling software, time tracking tools, and analytics platforms that provide insights into workforce performance.

What services do Orbital Shift offer?

Orbital Shift provides consulting services, implementation support, and ongoing maintenance for their software products. They also offer user training to help clients maximise the benefits of their solutions.

What type of companies do Orbital Shifts products suit?

Orbital Shifts products are suitable for a variety of industries, including retail, healthcare, hospitality, and manufacturing. Their solutions cater to companies of all sizes that require effective workforce management.

How much do Orbital Shifts products cost?

The cost of Orbital Shifts products varies based on the specific solutions and the scale of deployment. For detailed pricing information, potential customers are encouraged to contact Orbital Shift directly for a customised quote.

Does Orbital Shift offer a free trial?

Yes, Orbital Shift typically offers a free trial period for interested users to explore their software solutions before making a commitment. The duration and terms of the trial may vary, so it is advisable to check their website for current offers.

What discounts does Orbital Shift offer on their products?

Orbital Shift may provide discounts for annual subscriptions or for bulk purchases. Additionally, they may have promotional offers during specific periods. Users should refer to their website or contact their sales team for the latest discount information.

Are there any hidden fees or additional costs with Orbital Shift?

Orbital Shift aims to be transparent about pricing. However, users should be aware that there may be additional costs for custom features, integrations, or extended support services. It is recommended to clarify any potential extra charges during the purchasing process.

Who uses Orbital Shifts products?

Orbital Shifts products are used by HR professionals, operations managers, and business leaders across various sectors looking to improve their workforce management capabilities and enhance overall productivity.

What are the main features of Orbital Shifts products/services?

Orbital Shifts products feature advanced scheduling capabilities, real-time time tracking, reporting and analytics tools, mobile accessibility, and user-friendly interfaces designed to improve operational efficiency and employee engagement.

How does Orbital Shift compare to its competitors?

Orbital Shift distinguishes itself through its focus on user experience and customisation options. While competitors may offer similar functionalities, Orbital Shifts solutions are often noted for their ease of use and integration capabilities.

Is Orbital Shifts platform easy to use?

Yes, Orbital Shift is designed with user-friendliness in mind, featuring intuitive navigation and straightforward processes aimed at minimising the learning curve for users.

How easy is it to set up Orbital Shifts product or service?

Setting up Orbital Shifts products is generally straightforward, with guided installation processes and support available for users. Implementation times may vary based on the complexity of the deployment.

Is Orbital Shift reliable?

Orbital Shift has a reputation for reliability, with a strong track record in delivering stable software solutions and effective customer support to address user needs promptly.

Does Orbital Shift offer customer support?

Yes, Orbital Shift provides customer support through various channels, including email, phone, and live chat. They also have a comprehensive knowledge base available for users seeking self-help resources.

How secure is Orbital Shift’s platform?

Orbital Shift prioritises security and implements industry-standard measures to protect user data, including encryption, access controls, and regular security audits to ensure compliance with relevant regulations.

Does Orbital Shift integrate with other tools or platforms?

Yes, Orbital Shift offers integration capabilities with popular tools and platforms such as payroll systems, HR software, and project management applications, enabling seamless data flow across different systems.

Can I use Orbital Shift on mobile devices?

Orbital Shifts platform is accessible on mobile devices, allowing users to manage their workforce and access features on the go, enhancing flexibility and convenience.

What do users say about Orbital Shift?

Users generally appreciate Orbital Shift for its user-friendly interface, robust features, and responsive customer support. Feedback may vary, so prospective clients are encouraged to review testimonials and case studies.

What are the pros and cons of Orbital Shift?

Pros: User-friendly, strong customer support, customisation options, mobile accessibility.
Cons: Pricing may not be competitive for all budgets, and some users may find specific features lacking compared to larger competitors.

How can I purchase Orbital Shift’s services?

Services can be purchased directly through the Orbital Shift website, where potential customers can sign up for a free trial or request a demo to explore the software before making a purchase.

What is the cancellation or refund policy for Orbital Shift?

Orbital Shift has a clear cancellation policy that allows users to cancel their subscription at any time, although refund eligibility may depend on the terms of the subscription. Users should consult the terms of service for specific details.

What are the common use cases for Orbital Shift?

Common use cases include employee scheduling, time tracking for payroll, performance analytics, and operational reporting, all aimed at enhancing workforce management and efficiency.

Why choose Orbital Shift over other options?

Orbital Shift is often chosen for its focus on user experience, flexibility, and comprehensive support, making it a suitable choice for businesses seeking effective workforce management solutions tailored to their needs.

How easy is it to set up Orbital Shift?

Setting up Orbital Shift is designed to be straightforward, with assistance provided during the onboarding process to ensure a smooth transition to using their software solutions.

Does Orbital Shift offer training or tutorials?

Yes, Orbital Shift provides training resources, including tutorials, webinars, and documentation, to help users become familiar with the platform and maximise its capabilities.

What languages does Orbital Shift support?

Orbital Shift primarily supports English, but they may offer additional language options depending on user demand and regional requirements. Users should check with customer support for specific language availability.

What problems does Orbital Shift solve?

Orbital Shift addresses common workforce management challenges, such as inefficient scheduling, inaccurate time tracking, and a lack of visibility into employee performance, helping organisations streamline operations and improve productivity.

Is Orbital Shift worth the investment?

Many users find that the efficiency and productivity gains achieved through Orbital Shifts solutions justify the investment. However, potential customers should assess their specific needs and budget before making a decision.