OurPeople

Frequently Asked Questions about OurPeople

Who are OurPeople?

OurPeople is a digital communication platform designed to enhance internal communication within organisations. It focuses on connecting teams and improving employee engagement through streamlined messaging, information sharing, and collaboration tools.

What are OurPeoples products?

OurPeople offers a range of products including an employee engagement platform, communication tools, and mobile applications that facilitate real-time interactions, information dissemination, and collaboration among team members.

What services do OurPeople offer?

OurPeople provides services that include employee communication solutions, engagement analytics, integration capabilities with existing tools, and ongoing support for implementation and training.

What type of companies do OurPeoples products suit?

OurPeoples products are suitable for various types of organisations, including small to medium-sized enterprises (SMEs), large corporations, and organisations with a distributed workforce that require effective communication and engagement strategies.

How much does OurPeoples product cost?

The pricing for OurPeoples products varies based on the size of the organisation and the specific features chosen. Interested customers are encouraged to contact OurPeople for a customised quote based on their needs.

Does OurPeople offer a free trial?

Yes, OurPeople offers a free trial for potential customers to explore the platform and its features before making a commitment. This allows users to assess if it meets their organisational requirements.

What discounts does OurPeople offer on their products?

OurPeople may offer discounts for long-term contracts or bulk purchases. It is advisable to inquire directly with their sales team for information on any current promotions or discounts.

Are there any hidden fees or additional costs with OurPeople?

OurPeople is transparent about its pricing structure. However, it is recommended to review the terms and conditions or speak with a sales representative to clarify any potential additional costs that might arise based on specific use cases.

Who uses OurPeoples products?

OurPeoples products are used by HR professionals, team leaders, and managers across various industries who seek to improve internal communication and enhance employee engagement within their organisations.

What are the main features of OurPeoples products/services?

Main features of OurPeoples offerings include mobile access, real-time messaging, announcement boards, engagement surveys, integration with other tools, and user analytics to measure engagement levels.

How does OurPeople compare to its competitors?

OurPeople differentiates itself through its user-friendly interface, mobile-first approach, and specific focus on enhancing employee engagement, which may provide added value compared to other generic communication platforms.

Is OurPeoples platform easy to use?

Yes, OurPeoples platform is designed to be intuitive and user-friendly, allowing users to navigate easily without extensive training. Most features are accessible within a few clicks.

How easy is it to set up OurPeoples product or service?

Setting up OurPeoples products is straightforward, with guided onboarding processes and support available to assist organisations in integrating the platform into their existing workflows.

Is OurPeople reliable?

OurPeople is considered reliable, boasting a robust infrastructure that supports consistent performance and uptime, ensuring that users can depend on the platform for their communication needs.

Does OurPeople offer customer support?

Yes, OurPeople provides customer support through various channels including email, phone, and live chat, ensuring users have access to assistance whenever needed.

How secure is OurPeople’s platform?

OurPeople prioritises security, implementing industry-standard measures including data encryption and secure access protocols to protect user information and maintain confidentiality.

Does OurPeople integrate with other tools or platforms?

Yes, OurPeople offers integration capabilities with various popular tools and software, allowing organisations to streamline their workflows and enhance productivity.

Can I use OurPeople on mobile devices?

Yes, OurPeoples platform is optimised for mobile devices, ensuring that users can communicate and engage with their teams on-the-go through dedicated mobile applications.

What do users say about OurPeople?

Users generally appreciate OurPeople for its ease of use, effective communication features, and positive impact on employee engagement. Feedback often highlights the platform’s intuitive design and responsive customer support.

What are the pros and cons of OurPeople?

Pros include a user-friendly interface, mobile accessibility, and strong engagement tools. Cons may involve pricing that can be a consideration for smaller organisations or those with limited budgets.

How can I purchase OurPeople’s services?

Interested customers can purchase OurPeople’s services by contacting their sales team through the website for a consultation and customised pricing options based on their needs.

What is the cancellation or refund policy for OurPeople?

OurPeople has a cancellation policy that typically allows users to discontinue their service at the end of their billing cycle. Refunds may be subject to specific terms outlined in the service agreement.

Who uses OurPeople?

OurPeople is utilised by a diverse range of organisations, including businesses in retail, hospitality, and corporate sectors, all aiming to enhance internal communication and foster employee engagement.

What are the common use cases for OurPeople?

Common use cases for OurPeople include internal announcements, team communications, employee feedback collection, and facilitating remote team collaboration.

Why choose OurPeople over other options?

Choosing OurPeople may be advantageous for organisations specifically looking for a tailored solution that prioritises employee engagement and offers a mobile-first experience, compared to more generic communication platforms.

How easy is it to set up OurPeople?

Setting up OurPeople is designed to be user-friendly, with a clear onboarding process and support available to ensure organisations can get started quickly and effectively.

Does OurPeople offer training or tutorials?

Yes, OurPeople provides training resources and tutorials to help users maximise the platform’s features and ensure successful adoption within their teams.

What languages does OurPeople support?

OurPeople primarily supports English, but additional language support may be available depending on specific organisational needs and customer requests.

What problems does OurPeople solve?

OurPeople addresses issues related to poor internal communication, employee disengagement, and the challenges of managing a distributed workforce by providing effective tools for connection and collaboration.

Is OurPeople worth the investment?

Many organisations find OurPeople to be a valuable investment due to its ability to improve communication and engagement, which can lead to enhanced productivity and employee satisfaction.