Paperform

Frequently Asked Questions about Paperform

Who are Paperform?

Paperform is an online platform that allows users to create custom forms, surveys, and landing pages with ease. Founded in 2016, it aims to simplify the process of form creation by providing an intuitive interface and versatile design options.

What are Paperforms products?

Paperform offers a range of products including form builders, survey tools, landing page creators, and payment collection solutions. Users can create various types of forms such as contact forms, event registrations, and order forms.

What services do Paperform offer?

In addition to form creation, Paperform provides services such as integration with other apps, data analysis tools, payment processing, and customer support. Users can also access templates and custom branding options.

What type of companies do Paperforms products suit?

Paperforms products are suitable for a wide range of businesses, including small to medium-sized enterprises, non-profits, educational institutions, and freelancers. Any organisation requiring data collection and customer engagement can benefit from its offerings.

How much does Paperforms product cost?

Paperform offers several pricing plans, starting from a basic plan to more advanced tiers. The pricing typically ranges from £12 to £39 per month, depending on the features and number of submissions required. Annual subscriptions may offer additional savings.

Does Paperform offer a free trial?

Yes, Paperform offers a free trial for new users, allowing them to explore the platforms features without any commitment. The trial period typically lasts for 14 days.

What discounts does Paperform offer on their products?

Paperform occasionally provides discounts for annual subscriptions, which offer significant savings compared to monthly billing. They may also run promotional discounts during special events or holidays.

Are there any hidden fees or additional costs with Paperform?

There are no hidden fees associated with Paperform. The pricing is transparent, and users are informed of any additional costs related to payment processing fees if they choose to collect payments through their forms.

Who uses Paperforms products?

Users of Paperform include business owners, marketers, educators, and event planners. Its versatility makes it suitable for anyone needing to collect information or engage with customers.

What are the main features of Paperforms products/services?

Main features include an easy-to-use form builder, customisable templates, payment integrations, analytics and reporting tools, as well as the ability to create landing pages and surveys.

How does Paperform compare to its competitors?

Paperform offers a unique blend of ease of use and customisation options. While competitors like Google Forms and Typeform are also popular, Paperform stands out with its design flexibility and robust payment features.

Is Paperforms platform easy to use?

Yes, Paperform is designed for ease of use, featuring a straightforward drag-and-drop interface that allows users to create forms without any technical skills.

How easy is it to set up Paperforms product or service?

Setting up Paperform is simple and can typically be completed within minutes. Users can start by choosing a template or creating a form from scratch and then customising it to their needs.

Is Paperform reliable?

Yes, Paperform is regarded as a reliable platform with a strong uptime record and consistent performance. User data is also securely stored and managed.

Does Paperform offer customer support?

Paperform provides customer support through email and a comprehensive help centre with tutorials, guides, and FAQs to assist users with any queries.

How secure is Paperform’s platform?

Paperform employs industry-standard security measures, including SSL encryption, to protect user data and ensure secure transactions within the platform.

Does Paperform integrate with other tools or platforms?

Yes, Paperform integrates with various third-party applications, including payment processors, email marketing services, and CRM systems, allowing users to streamline their workflows.

Can I use Paperform on mobile devices?

Yes, Paperform is mobile-responsive, meaning forms created on the platform can be easily viewed and filled out on mobile devices.

What do users say about Paperform?

Users generally praise Paperform for its user-friendly interface, design flexibility, and comprehensive features. Some feedback highlights the platforms capability to create visually appealing forms.

What are the pros and cons of Paperform?

Pros include ease of use, customisation options, and strong integrations. Cons may involve the higher cost compared to some basic form builders and the learning curve for advanced features.

How can I purchase Paperforms services?

Users can purchase Paperform subscriptions directly from the official website, selecting the plan that best fits their needs and budget.

What is the cancellation or refund policy for Paperform?

Paperform allows users to cancel their subscriptions at any time. Refunds are typically not offered for monthly payments, but users may inquire about annual plans if they have not used the service significantly.

What are the common use cases for Paperform?

Common use cases include lead generation, feedback collection, event registrations, and online payments. Businesses use Paperform to streamline various data collection processes.

Why choose Paperform over other options?

Paperform offers a unique combination of design flexibility and user-friendliness, making it an ideal choice for those who want to create visually appealing forms without extensive coding knowledge.

Does Paperform offer training or tutorials?

Yes, Paperform provides a range of tutorials, webinars, and documentation to help users understand the platform and make the most of its features.

What languages does Paperform support?

Paperform predominantly supports English, but users can create forms in multiple languages, allowing for global accessibility.

What problems does Paperform solve?

Paperform helps users efficiently collect data, automate processes, and engage with customers, addressing challenges related to information gathering and customer feedback.

Is Paperform worth the investment?

For organisations needing a robust and versatile form-building solution, Paperform is generally considered a worthwhile investment due to its features and ease of use.