Parallels Secure Workspace

Frequently Asked Questions about Parallels Secure Workspace

Who are Parallels?

Parallels is a global software company known for its innovative solutions that enable users to run applications seamlessly across different operating systems. Founded in 1999, Parallels has a strong focus on virtualisation technology and cloud services, catering to both individual users and businesses.

What are Parallels Secure Workspaces products?

Parallels Secure Workspace offers a comprehensive suite of products designed to provide secure access to corporate applications and data from any device. The key components include virtual desktops, application delivery, and management tools that enhance productivity while ensuring security.

What services do Parallels offer?

Parallels provides various services, including deployment of virtual desktops, application packaging and publishing, user management, and technical support. Their solutions are aimed at simplifying IT management and enhancing security for remote work environments.

What type of companies do Parallels Secure Workspaces products suit?

Parallels Secure Workspaces products are suitable for a wide range of companies, from small businesses to large enterprises, particularly those that require secure remote access to applications and data. Industries such as finance, healthcare, and education benefit greatly from their solutions.

How much does Parallels Secure Workspaces product cost?

The cost of Parallels Secure Workspace varies based on the specific offerings and the number of users. Pricing details can be obtained directly from the Parallels website or by contacting their sales team for tailored quotes and packages.

Does Parallels offer a free trial?

Yes, Parallels Secure Workspace does offer a free trial for users to evaluate the platform before committing to a purchase. Specific details about the trial period and features included can be found on their official website.

What discounts does Parallels offer on their products?

Parallels occasionally provides discounts and promotions on their products, especially for educational institutions and non-profits. Users are encouraged to check their website or subscribe to newsletters for the latest offers.

Are there any hidden fees or additional costs with Parallels?

Parallels is transparent about its pricing structure. However, additional costs may arise depending on the specific services and features selected, such as additional user licences or premium support. It is advisable to review the pricing details carefully.

Who uses Parallels Secure Workspaces products?

Users of Parallels Secure Workspace products include IT departments, remote workers, and businesses that require secure access to applications and data across multiple devices. Their user base spans various sectors, including technology, finance, and education.

What are the main features of Parallels Secure Workspaces products/services?

Main features include secure virtual desktop infrastructure (VDI), application virtualisation, seamless integration with existing IT infrastructure, user management tools, and enhanced security protocols to protect sensitive data.

How does Parallels compare to its competitors?

Parallels Secure Workspace is known for its ease of use and robust security features, making it competitive against other virtualisation and remote access solutions. While each platform has its strengths, Parallels often excels in integration and user experience.

Is Parallels Secure Workspaces platform easy to use?

Yes, users generally find Parallels Secure Workspace to be user-friendly. The interface is designed for ease of navigation, making it accessible for users with varying levels of technical expertise.

How easy is it to set up Parallels Secure Workspaces product or service?

Setting up Parallels Secure Workspace is streamlined, with clear instructions provided for deployment. Most users can complete the setup process within a few hours, depending on their specific configuration needs.

Is Parallels Secure Workspace reliable?

Parallels Secure Workspace is considered reliable, with a strong track record of uptime and performance. The platform is built to handle high availability and support business continuity in various environments.

Does Parallels offer customer support?

Yes, Parallels provides customer support through multiple channels, including online resources, email, and phone support. Users can access a knowledge base and community forums for additional assistance.

How secure is Parallels Secure Workspaces platform?

Parallels Secure Workspace employs advanced security measures, including encryption, multi-factor authentication, and compliance with industry standards, to ensure the protection of user data and applications.

Does Parallels integrate with other tools or platforms?

Yes, Parallels Secure Workspace supports integration with various third-party tools and platforms, enhancing its functionality and allowing users to create a more cohesive IT environment.

Can I use Parallels on mobile devices?

Yes, Parallels Secure Workspace is compatible with mobile devices, allowing users to access their applications and desktops securely from smartphones and tablets.

What do users say about Parallels Secure Workspace?

User feedback for Parallels Secure Workspace is generally positive, with many praising its ease of use, robust security features, and effective customer support. However, some users have noted the need for more extensive documentation.

What are the pros and cons of Parallels Secure Workspace?

Pros: User-friendly interface, strong security protocols, good customer support, and effective integration capabilities.
Cons: Some users may find the documentation lacking, and costs can increase with additional features.

How can I purchase Parallels Secure Workspaces services?

Parallels Secure Workspace services can be purchased directly through their official website or by contacting their sales team for customised solutions and pricing information.

What is the cancellation or refund policy for Parallels?

Parallels has a cancellation and refund policy that allows users to request refunds within a specified period, usually 30 days from the date of purchase. Specific terms and conditions can be found on their website.

What are the common use cases for Parallels Secure Workspace?

Common use cases include remote work solutions, secure access for employees, application delivery for software development, and support for BYOD (Bring Your Own Device) policies in organisations.

Why choose Parallels over other options?

Choosing Parallels Secure Workspace may be preferable due to its combination of ease of use, strong security features, reliable performance, and excellent customer support, making it a suitable choice for many businesses.

Does Parallels offer training or tutorials?

Yes, Parallels provides various training resources and tutorials to help users maximise their experience with Secure Workspace. These resources are available on their website and include video tutorials and documentation.

What languages does Parallels support?

Parallels Secure Workspace supports multiple languages, catering to a diverse user base. Specific language options can be found in the product settings or on their website.

What problems does Parallels Secure Workspace solve?

Parallels Secure Workspace addresses challenges related to secure remote access, application delivery across different devices, and management of user permissions, making it easier for businesses to maintain productivity and security.

Is Parallels Secure Workspace worth the investment?

Many users find Parallels Secure Workspace to be a worthwhile investment due to its robust features, security capabilities, and ability to support remote work effectively. Evaluating the specific needs of your organisation will help determine if it meets your requirements.