Percona Monitoring and Management (PMM)

Frequently Asked Questions about Percona

Who are Percona?

Percona is a global provider of open-source database software and services, specialising in database performance, reliability, and scalability. The company offers expert support for MySQL, MongoDB, and PostgreSQL databases, catering to a diverse range of industries and businesses.

What are Perconas products?

Perconas primary products include:

• Percona Server for MySQL: An enhanced version of MySQL with additional features and performance improvements.
• Percona XtraBackup: A backup solution for MySQL databases that supports hot backups.
• Percona Monitoring and Management (PMM): A tool for monitoring database performance and optimising resource usage.
• Percona Distribution for MongoDB: A fully managed open-source distribution of MongoDB.
• Percona Distribution for PostgreSQL: A comprehensive solution for PostgreSQL that includes tools for management and scaling.

What services do Percona offer?

Percona provides a variety of services, including:

• 24/7 Support for MySQL, MongoDB, and PostgreSQL.
• Database consulting services, including performance tuning and architecture design.
• Training and certification programmes for database professionals.
• Managed database services for cloud environments.

What type of companies do Perconas products suit?

Perconas products and services are suitable for businesses of all sizes, from startups to large enterprises. They are particularly beneficial for companies that require high availability, scalability, and performance in their database environments.

How much do Perconas products cost?

Percona offers both open-source products, which are free to use, and commercial support services that are priced based on the level of service required. Specific pricing details can be obtained by contacting Percona directly for a customised quote.

Does Percona offer a free trial?

Percona offers free versions of its open-source software, allowing users to evaluate the tools without any initial investment. For commercial services, users are encouraged to contact Percona for specific trial options.

What discounts does Percona offer on their products?

Percona may offer discounts for annual subscription plans or for educational institutions and non-profits. Prospective customers should inquire directly for detailed information on potential discounts.

Are there any hidden fees or additional costs with Percona?

Percona is transparent about its pricing structure. However, additional costs may arise for advanced support packages or custom services. It is recommended to clarify any potential costs with Percona representatives.

Who uses Perconas products?

Perconas products are used by a wide array of organisations, including tech companies, financial institutions, and e-commerce platforms, among others, that rely on robust database solutions to manage large volumes of data efficiently.

What are the main features of Perconas products/services?

Main features include:

• High performance and scalability.
• Advanced backup and recovery options.
• Comprehensive monitoring and management tools.
• Open-source flexibility with commercial support options.

How does Percona compare to its competitors?

Percona is known for its strong focus on open-source solutions, providing robust alternatives to proprietary database offerings. Its products often feature enhanced performance and reliability, making them a preferred choice for many organisations compared to competitors.

Is Perconas platform easy to use?

Percona’s products are designed with usability in mind, featuring user-friendly interfaces and comprehensive documentation to assist users in navigating their database environments effectively.

How easy is it to set up Perconas product or service?

Setting up Perconas products generally involves straightforward installation processes, well-documented guides, and community support forums. The complexity may vary based on specific use cases and configurations.

Is Percona reliable?

Percona has established a reputation for reliability through its commitment to open-source principles and its extensive experience in database management, serving numerous organisations across various sectors.

Does Percona offer customer support?

Yes, Percona provides 24/7 customer support for its commercial products, ensuring that users have access to assistance whenever issues arise.

How secure is Percona’s platform?

Percona prioritises security by implementing best practices in database management, including encryption, access controls, and regular security updates to protect user data.

Does Percona integrate with other tools or platforms?

Yes, Perconas products are designed to integrate with various third-party tools and platforms, enhancing their functionality and allowing for seamless data management across environments.

Can I use Percona on mobile devices?

While Perconas products are primarily designed for server environments, users can manage their databases remotely via web-based interfaces on mobile devices, depending on their setup.

What do users say about Percona?

User reviews generally highlight Perconas strong performance, excellent support, and the benefits of using open-source tools. Many appreciate the flexibility and scalability offered by Perconas products.

What are the pros and cons of Percona?

Pros: Open-source, strong performance, expert support, and a range of products.
Cons: Some users may require additional training to fully utilise advanced features.

How can I purchase Percona’s services?

Perconas services can be purchased directly through their website or by contacting their sales team for a customised quote based on specific needs.

What is the cancellation or refund policy for Percona?

Percona typically offers a satisfaction guarantee for its services. Users should consult directly with Percona regarding specific cancellation or refund policies associated with their services.

Who uses Percona?

Perconas user base includes developers, database administrators, and IT managers from various sectors who require efficient database solutions to manage their data effectively.

What are the common use cases for Percona?

Common use cases include high-traffic web applications, data warehousing, and enterprise applications that require reliable and scalable database solutions.

Why choose Percona over other options?

Percona offers a strong focus on open-source technology, expert support, and a proven track record in database performance, making it a compelling choice for organisations seeking robust database solutions.

How easy is it to set up Percona?

Setting up Percona is generally straightforward, thanks to comprehensive documentation, community support, and user-friendly installation processes.

Does Percona offer training or tutorials?

Yes, Percona provides training programmes and resources, including tutorials, webinars, and documentation to help users enhance their database management skills.

What languages does Percona support?

Perconas products support multiple languages, with the main documentation available in English and additional resources in various languages as needed.

What problems does Percona solve?

Percona addresses challenges related to database performance, scalability, and reliability, helping businesses manage their data more effectively and reduce downtime.

Is Percona worth the investment?

Many organisations find Perconas products and services to be a worthwhile investment due to their open-source nature, performance enhancements, and the level of expertise provided through support services.