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Frequently Asked Questions about Sarutechs Facility Management Solutions

Who are Sarutech?

Sarutech is a technology company specialising in innovative software solutions for facility management. The company is dedicated to enhancing operational efficiency and productivity through advanced digital tools tailored for various industries.

What are Sarutechs products?

Sarutech offers a range of products focusing on facility management, including software for asset tracking, maintenance management, space management, and energy management. These products are designed to streamline operations, reduce costs, and improve overall facility performance.

What services do Sarutech offer?

Sarutech provides comprehensive services including software implementation, training, customer support, and ongoing maintenance. They also offer consultation services to help businesses optimise their facility management processes.

What type of companies do Sarutechs products suit?

Sarutechs products are suitable for a wide range of companies, including those in healthcare, education, corporate offices, manufacturing, and retail sectors. Their solutions are adaptable to meet the needs of both small and large organisations.

How much does Sarutechs product cost?

The pricing for Sarutechs products varies based on the specific solution and the size of the organisation. Prospective customers are encouraged to contact Sarutech directly for a customised quote based on their requirements.

Does Sarutech offer a free trial?

Yes, Sarutech offers a free trial of their facility management software, allowing potential customers to explore the features and functionality before making a purchase decision.

What discounts does Sarutech offer on their products?

Sarutech occasionally provides discounts and promotions for their products. Interested customers should check the Sarutech website or contact sales for information on current offers.

Are there any hidden fees or additional costs with Sarutech?

Sarutech is transparent about its pricing structure, and there are no hidden fees associated with their products. However, additional costs may arise from optional services such as advanced training or custom integrations.

Who uses Sarutechs products?

Sarutechs products are utilised by facility managers, operations teams, and administrative staff across various industries. Their solutions help these professionals manage their facilities more effectively and efficiently.

What are the main features of Sarutechs products/services?

Main features of Sarutechs facility management solutions include asset tracking, work order management, preventive maintenance scheduling, space utilisation analytics, and energy consumption monitoring. These features aim to enhance operational efficiency and reduce costs.

How does Sarutech compare to its competitors?

Sarutech differentiates itself through its user-friendly interface, comprehensive feature set, and strong customer support. While competitors may offer similar functionalities, Sarutechs focus on customisation and integration sets it apart.

Is Sarutechs platform easy to use?

Yes, Sarutechs platform is designed with user experience in mind, featuring an intuitive interface that facilitates ease of navigation and operation for users with varying levels of technical expertise.

How easy is it to set up Sarutechs product or service?

Setting up Sarutechs products is straightforward, with guided installation processes and support available to assist users. The company provides comprehensive documentation to ensure a smooth setup experience.

Is Sarutech reliable?

Sarutech is known for its reliability, backed by positive customer feedback and a commitment to maintaining high standards in product quality and customer support.

Does Sarutech offer customer support?

Yes, Sarutech offers robust customer support through various channels, including email, phone, and live chat. Their support team is trained to assist customers with any issues or inquiries they may have.

How secure is Sarutech’s platform?

Sarutech prioritises security, implementing industry-standard practices and technologies to protect user data and ensure the integrity of their platform. Regular security audits and updates are also conducted.

Does Sarutech integrate with other tools or platforms?

Yes, Sarutechs solutions are designed to integrate seamlessly with various third-party tools and platforms, enabling users to enhance their facility management processes and workflows.

Can I use Sarutech on mobile devices?

Sarutechs platform is optimised for mobile use, allowing users to access the system and manage tasks on-the-go through compatible mobile devices.

What do users say about Sarutech?

Users generally report positive experiences with Sarutech, highlighting the softwares usability, feature set, and the quality of customer support. Specific feedback may vary based on individual use cases.

What are the pros and cons of Sarutech?

Pros include a user-friendly interface, comprehensive features, strong customer support, and reliability. Some cons may include the initial learning curve for new users and potential costs for advanced features or integrations.

How can I purchase Sarutech’s services?

Customers can purchase Sarutech’s services directly through the Sarutech website or by contacting their sales team for personalised assistance and pricing information.

What is the cancellation or refund policy for Sarutech?

Sarutech has a clear cancellation and refund policy, which allows customers to cancel their subscription within a specified period for a full refund. Details of this policy can be found on their website or by contacting customer support.

What are the common use cases for Sarutech?

Common use cases for Sarutech include managing maintenance schedules, tracking assets, analysing energy consumption, and optimising space utilisation in various facilities.

Why choose Sarutech over other options?

Sarutech is chosen for its user-centric design, comprehensive functionalities, and excellent customer support. Their flexibility and ability to customise solutions for specific needs also make them a preferred choice for many organisations.

How easy is it to set up Sarutech?

Sarutech aims to make the setup process as simple as possible, providing step-by-step guides and support to ensure a quick and efficient implementation of their solutions.

Does Sarutech offer training or tutorials?

Yes, Sarutech provides training and tutorials for users to maximise their understanding and utilisation of the software. Resources include online tutorials, webinars, and one-on-one training sessions.

What languages does Sarutech support?

Sarutech supports multiple languages, making their solutions accessible to a diverse user base. Specific language availability can be confirmed through their customer support.

What problems does Sarutech solve?

Sarutech addresses common facility management challenges such as inefficient maintenance processes, lack of asset visibility, high operational costs, and ineffective space utilisation through its comprehensive software solutions.

Is Sarutech worth the investment?

Many users find Sarutechs solutions to be a worthwhile investment due to the operational efficiencies and cost savings they provide. Evaluating your specific facility management needs can help determine if Sarutech is the right fit for your organisation.