Planon

Frequently Asked Questions about Planon Software

Who are Planon?

Planon is a leading software provider that focuses on delivering innovative solutions for real estate, facility management, and workplace management. Established in 1982, Planon is dedicated to helping organisations optimise their real estate portfolios and improve operational efficiency through integrated software solutions.

What are Planons products?

Planon offers a suite of products designed to support various aspects of facility and real estate management. These include solutions for space management, maintenance management, workplace management, energy management, and project management, all aimed at enhancing operational efficiency and strategic decision-making.

What services do Planon offer?

In addition to their software products, Planon provides a range of services including implementation consulting, training, customer support, and system integration. These services are designed to ensure that clients can effectively utilise their software solutions for maximum benefit.

What type of companies do Planons products suit?

Planons products are suitable for a wide range of organisations, including corporate real estate managers, facility management companies, educational institutions, healthcare organisations, and government entities. Their solutions cater to both large enterprises and smaller organisations looking to optimise their operations.

How much do Planons products cost?

The pricing for Planons products varies based on the specific solutions chosen, the size of the organisation, and the level of customisation required. For detailed pricing information, potential customers are encouraged to contact Planons sales team for a tailored quote.

Does Planon offer a free trial?

Planon does not typically offer a free trial of their software solutions. However, potential customers may request a demo to explore the features and capabilities of the products before making a purchasing decision.

What discounts does Planon offer on their products?

Planon occasionally offers discounts or special pricing for long-term contracts and bulk purchases. Interested customers should contact Planons sales team to inquire about any current promotions or opportunities for cost savings.

Are there any hidden fees or additional costs with Planon?

Planon is transparent about its pricing structure. While there are no hidden fees, additional costs may arise from optional services such as advanced training, custom integrations, or extended support. Clients are advised to clarify any potential additional costs during the purchasing process.

Who uses Planons products?

Planons products are used by a diverse range of clients, including corporate real estate managers, facility managers, project managers, and organisational leaders in various sectors such as education, healthcare, and public administration.

What are the main features of Planons products/services?

Main features of Planons offerings include space management, maintenance management, asset management, energy management, project management, and mobile access. These features are designed to improve efficiency, facilitate data-driven decision-making, and enhance user experience.

How does Planon compare to its competitors?

Planon is recognised for its comprehensive and integrated solutions tailored to facility and real estate management. Compared to competitors, Planons strengths include its focus on user-friendly interfaces, extensive industry expertise, and robust customer support, although specific advantages may vary based on organisational needs.

Is Planons platform easy to use?

Planons platform is designed with user-friendliness in mind, featuring intuitive navigation and accessible functionalities. However, the ease of use can depend on the level of customisation and the specific requirements of the organisation.

How easy is it to set up Planons product or service?

The setup process for Planons products is typically straightforward, especially with the assistance of their implementation consultants. The complexity of the setup may vary depending on the size of the organisation and the customisation required.

Is Planon reliable?

Planon has a strong reputation for reliability, with a robust infrastructure and continuous updates to ensure system performance and security. Many users report high satisfaction levels regarding the dependability of Planons solutions.

Does Planon offer customer support?

Yes, Planon offers customer support through various channels, including online resources, phone support, and email assistance. Customers can access help for technical issues, product questions, and implementation guidance.

How secure is Planon’s platform?

Planon prioritises security and employs industry-standard measures to protect customer data, including encryption, regular security audits, and compliance with relevant data protection regulations.

Does Planon integrate with other tools or platforms?

Yes, Planons software solutions are designed to integrate with various third-party tools and platforms, facilitating seamless data exchange and enhanced functionality. Specific integrations may depend on the needs of the organisation.

Can I use Planon on mobile devices?

Planon offers mobile accessibility for its solutions, allowing users to access key functionalities on mobile devices. This feature is particularly beneficial for on-site personnel and field-based operations.

What do users say about Planon?

Users generally report positive experiences with Planons software, highlighting its comprehensive features, ease of use, and effective customer support. Feedback also often mentions the positive impact on operational efficiency.

What are the pros and cons of Planon?

Pros of Planon include its integrated solutions, user-friendly design, and strong customer support. Potential cons may include the need for significant customisation for specific organisational needs and variable pricing based on the chosen features.

How can I purchase Planon’s services?

Interested customers can purchase Planons services by contacting their sales team through the website or by requesting a demo to explore the available solutions. A tailored quote will be provided based on specific requirements.

What is the cancellation or refund policy for Planon?

Planons cancellation and refund policy may vary based on the contractual agreement. For detailed information, customers should review their contract terms or contact customer support for clarification.

Who uses Planon?

Planons products are utilised by a range of professionals, including facility managers, real estate executives, project managers, and IT professionals across various industries.

What are the common use cases for Planon?

Common use cases for Planons solutions include space optimisation, maintenance scheduling, project tracking, energy management, and enhancing workplace efficiency.

Why choose Planon over other options?

Choosing Planon may be beneficial for organisations looking for an integrated approach to facility and real estate management, supported by strong customer service, a user-friendly interface, and a proven track record in the industry.

How easy is it to set up Planon?

Setting up Planon is generally considered straightforward, especially with the guidance of their implementation team. The complexity may increase with the level of customisation required.

Does Planon offer training or tutorials?

Yes, Planon provides training and tutorial resources to help users understand and effectively utilise their software solutions. These resources can include online training sessions, documentation, and user manuals.

What languages does Planon support?

Planon supports multiple languages to accommodate its global clientele. Specific language offerings may vary based on the software version and customer requirements.

What problems does Planon solve?

Planon addresses several challenges in facility and real estate management, including inefficient space usage, high maintenance costs, lack of data-driven insights, and the need for streamlined operations.

Is Planon worth the investment?

Investing in Planons solutions is generally considered worthwhile for organisations seeking to optimise their facility management processes and improve operational efficiency, as evidenced by positive user feedback and case studies.