Planview LeanKit

Frequently Asked Questions about LeanKit

Who are LeanKit?

LeanKit is a visual project management tool designed to help teams implement Lean and Agile methodologies. Founded in 2009, LeanKit aims to improve collaboration and workflow efficiency by providing a platform for managing tasks, projects, and processes through visual boards.

What are LeanKits products?

LeanKit offers a cloud-based project management software that includes features such as Kanban boards, workflow visualisation, and collaboration tools. The platform is designed to enhance project visibility and team communication, facilitating the management of both simple and complex projects.

What services do LeanKit offer?

LeanKit provides services including project management, team collaboration, and workflow optimisation. Additionally, they offer customer support and training resources to help users maximise the platforms potential.

What type of companies do LeanKits products suit?

LeanKits products are suitable for a variety of organisations, including small businesses, large enterprises, and teams within sectors such as software development, manufacturing, and service industries that utilise Lean and Agile methodologies.

How much does LeanKits product cost?

LeanKit offers a tiered pricing model based on the number of users and features required. Pricing details are available on their website, but specific costs may vary based on the organisations needs and the selected plan.

Does LeanKit offer a free trial?

Yes, LeanKit provides a free trial period that allows potential users to explore the platforms features and functionalities before committing to a paid subscription.

What discounts does LeanKit offer on their products?

LeanKit may offer discounts for annual subscriptions or for educational institutions and non-profit organisations. It is recommended to check their website or contact their sales team for the latest discount information.

Are there any hidden fees or additional costs with LeanKit?

LeanKits pricing structure is transparent, and there are no hidden fees. However, additional costs may arise if users choose to add extra features or increase the number of users beyond the initial subscription.

Who uses LeanKits products?

LeanKits products are used by project managers, teams, and organisations across various industries, including IT, manufacturing, finance, and healthcare, that seek to improve their workflow and project management processes.

What are the main features of LeanKits products/services?

Main features of LeanKit include customisable Kanban boards, workflow automation, reporting and analytics, team collaboration tools, and integration capabilities with other software tools, making it a comprehensive solution for project management.

How does LeanKit compare to its competitors?

LeanKit is known for its robust visual management capabilities, particularly for teams adopting Lean and Agile methodologies. While other project management tools may offer similar features, LeanKits focus on visualisation and process flow sets it apart in the market.

Is LeanKits platform easy to use?

Yes, LeanKit is designed with user-friendliness in mind. The interface is intuitive, allowing users to easily navigate and customise their boards without extensive training.

How easy is it to set up LeanKits product or service?

Setting up LeanKit is straightforward. Users can quickly create an account, set up their boards, and begin managing projects with minimal configuration required.

Is LeanKit reliable?

LeanKit has a reputation for reliability, with a strong track record of uptime and performance. The platform is built to support collaborative work without significant disruptions.

Does LeanKit offer customer support?

Yes, LeanKit offers customer support through various channels, including email, live chat, and a comprehensive help centre with resources, guides, and FAQs to assist users.

How secure is LeanKits platform?

LeanKit takes security seriously, implementing industry-standard security measures such as data encryption, secure access controls, and regular security audits to protect user information.

Does LeanKit integrate with other tools or platforms?

Yes, LeanKit integrates with a range of third-party tools and platforms, including JIRA, Trello, and other project management and collaboration software, enhancing its functionality and versatility.

Can I use LeanKit on mobile devices?

LeanKit is accessible on mobile devices through its responsive web design. Additionally, a mobile application is available for both iOS and Android, allowing users to manage projects on the go.

What do users say about LeanKit?

Users generally appreciate LeanKit for its visual approach to project management and its ability to streamline workflows. Feedback often highlights its ease of use and adaptability to various project types.

What are the pros and cons of LeanKit?

Pros include its visual management features, customisation options, and strong support. Cons may involve pricing for larger teams and a learning curve for some advanced features.

How can I purchase LeanKit’s services?

Users can purchase LeanKit’s services directly through their website by selecting a subscription plan that suits their needs and completing the sign-up process.

What is the cancellation or refund policy for LeanKit?

LeanKit offers a cancellation policy that allows users to cancel their subscription at any time. Refunds are typically not provided for partial billing periods, but users should consult the terms of service for specific details.

Who uses LeanKit?

LeanKit is utilised by project managers, teams, and organisations in various sectors, including software development, manufacturing, and service industries seeking to implement Lean and Agile practices.

What are the common use cases for LeanKit?

Common use cases for LeanKit include managing software development projects, overseeing manufacturing processes, and coordinating service delivery workflows, all aimed at improving efficiency and collaboration.

Why choose LeanKit over other options?

Choosing LeanKit may be beneficial for organisations specifically looking for a platform that supports Lean and Agile methodologies with strong visual management capabilities, making it easier to track project progress and team collaboration.

How easy is it to set up LeanKit?

Setting up LeanKit is user-friendly, with a guided setup process that allows users to create boards and assign tasks quickly, ensuring that teams can start managing projects almost immediately.

Does LeanKit offer training or tutorials?

Yes, LeanKit provides training resources, including online tutorials, webinars, and documentation to help users understand how to effectively use the platform and its features.

What languages does LeanKit support?

LeanKit primarily supports the English language. Users should verify with LeanKit for any updates on additional language support.

What problems does LeanKit solve?

LeanKit helps solve problems related to project visibility, team communication, and workflow inefficiencies by providing a structured visual approach to project management.

Is LeanKit worth the investment?

LeanKit can be worth the investment for teams and organisations looking for a robust project management solution that enhances collaboration and optimises workflows, particularly if they are implementing Lean or Agile methodologies.