Pomerium

Frequently Asked Questions about Pomerium

Who are Pomerium?

Pomerium is a cybersecurity company that provides an open-source identity-aware access proxy designed to enhance security for applications and services. The company focuses on enabling secure access to applications, regardless of their location, while maintaining user privacy and simplifying access management.

What are Pomeriums products?

Pomerium offers an identity-aware access proxy that allows secure access to applications based on user identity and context. Their product is designed to work seamlessly with various applications, providing secure, policy-based access control without the need for traditional VPN solutions.

What services do Pomerium offer?

Pomerium provides services related to secure access management, including deployment support, configuration assistance, and ongoing maintenance for their access proxy. They also offer community support through forums and documentation for users of their open-source product.

What type of companies do Pomeriums products suit?

Pomeriums products are suited for organisations of all sizes that require secure access to web applications, especially those operating in regulated industries such as finance, healthcare, and technology. Companies looking to enhance security without compromising user experience will find Pomeriums solutions beneficial.

How much does Pomeriums product cost?

Pomeriums core product is open-source and free to use; however, they offer enterprise-level features and support for a fee. Specific pricing details for enterprise options are available upon request and depend on organisational needs.

Does Pomerium offer a free trial?

As Pomeriums core product is open-source and available at no cost, users can try the software without a formal trial period. For enterprise features, potential customers are encouraged to contact Pomerium for information regarding trials or demonstrations.

What discounts does Pomerium offer on their products?

Pomerium does not publicly advertise discounts for their enterprise offerings. Potential customers are advised to contact the company directly to inquire about any available promotions or discounts for bulk purchases or long-term agreements.

Are there any hidden fees or additional costs with Pomerium?

There are no hidden fees associated with Pomeriums open-source product. However, enterprise features and support may incur additional costs, which should be clarified during the purchasing process.

Who uses Pomeriums products?

Pomeriums products are used by IT departments, security teams, and developers in various sectors that require secure access to applications. Their user base includes startups, mid-sized businesses, and large enterprises across multiple industries.

What are the main features of Pomeriums products/services?

Main features of Pomeriums access proxy include user identity verification, context-aware access control, auditing and logging capabilities, single sign-on (SSO), and integration with various identity providers. The product is designed to secure web applications without requiring changes to the existing infrastructure.

How does Pomerium compare to its competitors?

Pomerium differentiates itself from competitors by focusing on identity-aware access management and providing an open-source solution that is highly customisable. While many competitors offer similar services, Pomeriums approach to user privacy and ease of integration is often highlighted as a key advantage.

Is Pomeriums platform easy to use?

Pomeriums platform is designed to be user-friendly, with a focus on simplicity in deployment and configuration. However, users may require some technical knowledge to fully leverage its capabilities, particularly when integrating with existing systems.

How easy is it to set up Pomeriums product or service?

The setup process for Pomerium is straightforward, with comprehensive documentation available to guide users through installation and configuration. However, users with limited technical expertise may face challenges and are encouraged to seek assistance if needed.

Is Pomerium reliable?

Pomerium is considered reliable, with a strong focus on security and performance. The open-source nature of the product allows for community scrutiny and contributions, which enhances its reliability over time.

Does Pomerium offer customer support?

Pomerium provides community support through forums and comprehensive documentation. For enterprise customers, Pomerium offers dedicated support services as part of their enterprise packages.

How secure is Pomerium’s platform?

Pomerium employs industry-standard security practices, including encryption, access controls, and regular security audits, to ensure the safety of its platform. The focus on identity-aware access adds an additional layer of security to application access.

Does Pomerium integrate with other tools or platforms?

Yes, Pomerium integrates with various identity providers and applications, allowing users to incorporate it seamlessly into their existing security and application ecosystems. Detailed integration guides are available in their documentation.

Can I use Pomerium on mobile devices?

Pomerium is primarily designed for web applications and can be accessed through mobile browsers. However, it does not have a dedicated mobile application at this time.

What do users say about Pomerium?

Users generally appreciate Pomeriums focus on security and ease of access management. Feedback highlights its customisability and effectiveness in securing applications, although some users mention the learning curve associated with implementation.

What are the pros and cons of Pomerium?

Pros: Open-source, highly customisable, strong focus on security, ease of integration, and no hidden costs for the core product.
Cons: May require technical expertise for setup and configuration, limited support for users of the open-source version.

How can I purchase Pomerium’s services?

Pomeriums core product is available for free as an open-source solution. For enterprise offerings, interested customers should contact Pomerium directly to discuss pricing and service options.

What is the cancellation or refund policy for Pomerium?

As Pomeriums core product is open-source and free, there is no cancellation or refund policy applicable. For enterprise services, customers are advised to review their contract terms for specific cancellation and refund details.

What are the common use cases for Pomerium?

Common use cases for Pomerium include securing access to internal applications, enabling secure remote access for employees, and managing access to cloud-based services. It is particularly useful for organisations transitioning to a zero-trust security model.

Why choose Pomerium over other options?

Pomerium is a strong choice for organisations seeking a secure, flexible, and open-source solution for application access management. Its focus on identity awareness and user privacy, combined with its customisability, makes it a compelling option compared to traditional VPNs and proprietary solutions.

How easy is it to set up Pomerium?

Setting up Pomerium is relatively easy, with clear documentation and community resources available to assist users. However, users should have a basic understanding of networking and security concepts to ensure a smooth implementation.

Does Pomerium offer training or tutorials?

Pomerium provides comprehensive documentation and user guides that serve as tutorials for new users. Community forums also offer additional resources and user-contributed tutorials.

What languages does Pomerium support?

Pomeriums documentation and community support are primarily available in English. However, contributions from the community may offer translations and resources in other languages over time.

What problems does Pomerium solve?

Pomerium addresses the challenges of secure application access, particularly in environments where traditional VPNs are inadequate. It simplifies access management while enhancing security through identity verification and context-aware controls.

Is Pomerium worth the investment?

Pomeriums open-source offering allows organisations to explore its capabilities without financial commitment. For those requiring enterprise features, the investment can be justified by the enhanced security and streamlined access management it provides.