Posist

Frequently Asked Questions about Posist

Who are Posist?

Posist is a cloud-based restaurant management software solution founded in 2012. The company focuses on providing an integrated platform that helps restaurants streamline their operations, from point of sale to inventory management and customer relationship management.

What are Posists products?

Posist offers a range of products including a Point of Sale (POS) system, inventory management, table reservation management, customer engagement tools, and reporting and analytics solutions tailored for the restaurant industry.

What services do Posist offer?

Posist provides various services including software installation, training, customer support, and ongoing maintenance. They also offer consultation services to help restaurants optimise their operations using the software.

What type of companies do Posists products suit?

Posists products are designed primarily for restaurants, cafes, and food and beverage establishments of all sizes, including standalone restaurants, chains, and franchises.

How much does Posists product cost?

The cost of Posists products varies based on the specific solutions chosen and the size of the operation. Pricing is typically based on a subscription model, and potential customers are encouraged to contact Posist for detailed pricing information tailored to their needs.

Does Posist offer a free trial?

Yes, Posist offers a free trial period for potential customers to explore the features and functionality of their software before making a commitment.

What discounts does Posist offer on their products?

Posist may offer seasonal promotions or discounts for annual subscriptions. It is recommended to check their official website or contact their sales team for the latest offers.

Are there any hidden fees or additional costs with Posist?

Posist is transparent about its pricing structure, and there are no hidden fees. However, additional costs may arise from custom integrations or advanced features that are not included in the standard package.

Who uses Posists products?

Posists products are used by a diverse range of clients in the food and beverage industry, including independent restaurants, multi-location chains, and cloud kitchens.

What are the main features of Posists products/services?

Main features include POS capabilities, real-time inventory management, analytics and reporting, customer engagement tools, and support for multiple payment options and integrations with third-party applications.

How does Posist compare to its competitors?

Posist is often compared to other restaurant management platforms based on its user-friendly interface, comprehensive features, and customer support. It is recommended to evaluate specific needs and conduct a feature comparison with competitors to determine the best fit.

Is Posists platform easy to use?

Yes, Posist is designed with user experience in mind, featuring an intuitive interface that simplifies navigation and operation for restaurant staff.

How easy is it to set up Posists product or service?

Setting up Posists products is straightforward, with guided installation processes and support from the Posist team to assist users during the onboarding phase.

Is Posist reliable?

Posist is considered reliable, with a robust cloud infrastructure that ensures uptime and data security, as well as a strong track record in the restaurant industry.

Does Posist offer customer support?

Yes, Posist provides customer support through various channels including email, phone, and an online help centre, ensuring users can access assistance when needed.

How secure is Posist’s platform?

Posist employs industry-standard security measures, including data encryption and access controls, to protect sensitive information and ensure compliance with data protection regulations.

Does Posist integrate with other tools or platforms?

Yes, Posist supports integration with various third-party applications, including accounting software, payment gateways, and delivery platforms, to enhance functionality and streamline operations.

Can I use Posist on mobile devices?

Yes, Posist is designed to be accessible on mobile devices, allowing users to manage their operations on-the-go through a responsive web interface and mobile app.

What do users say about Posist?

Users generally praise Posist for its ease of use, comprehensive features, and responsive customer support, though some may have concerns regarding pricing or specific feature limitations.

What are the pros and cons of Posist?

Pros include a user-friendly interface, robust feature set, and solid customer support. Cons may include the need for additional training for some users and potential costs for advanced features.

How can I purchase Posist’s services?

Posists services can be purchased directly through their website or by contacting their sales team for a customised quote based on specific needs.

What is the cancellation or refund policy for Posist?

Posist offers a cancellation policy that allows users to discontinue their subscription within a specified period after signing up. Refunds may be processed based on the terms outlined in their service agreement.

What are the common use cases for Posist?

Common use cases include managing daily restaurant operations, tracking inventory, analysing sales performance, and improving customer engagement through loyalty programs.

Why choose Posist over other options?

Choosing Posist may be beneficial due to its tailored features for the restaurant industry, ease of use, and comprehensive support services that cater specifically to restaurant management needs.

Does Posist offer training or tutorials?

Yes, Posist provides training resources and tutorials to help users maximise the benefits of their software, ensuring a smooth transition and effective usage.

What languages does Posist support?

Posist primarily supports English, but it may offer additional language options to cater to its global user base. Users should check with Posist for specific language support details.

What problems does Posist solve?

Posist addresses common challenges faced by restaurants, such as inefficient operations, inventory management issues, and the need for effective customer engagement and data analysis.

Is Posist worth the investment?

Whether Posist is worth the investment depends on the specific needs of the restaurant and how well the features align with those needs. Many users find that the efficiencies gained justify the cost.