Practical Law

Frequently Asked Questions about Practical Law by Thomson Reuters

Who are Thomson Reuters?

Thomson Reuters is a multinational media conglomerate based in Toronto, Canada, known for providing legal, financial, and news information to professionals. The company serves various sectors, including law, finance, and media, and is a leader in delivering legal research and solutions through technology.

What are Thomson Reuters products?

Thomson Reuters offers a range of products, including legal research tools, case law databases, legal practice management software, news services, and compliance solutions. Their flagship product, Practical Law, provides practical legal guidance and resources for legal professionals.

What services do Thomson Reuters offer?

Thomson Reuters provides a variety of services including legal research, compliance solutions, financial data analysis, and document management systems. Additionally, they offer training and support for their products to ensure users can maximise their benefits.

What type of companies do Thomson Reuters products suit?

Thomson Reuters products are suitable for law firms, corporate legal departments, compliance teams, and academic institutions. Their solutions cater to legal professionals ranging from solo practitioners to large multinational firms.

How much does Thomson Reuters product cost?

The pricing for Thomson Reuters products, including Practical Law, varies based on the specific services and features selected. It is typically tailored to the needs of the organisation, and interested users are encouraged to contact Thomson Reuters for a customised quote.

Does Thomson Reuters offer a free trial?

Thomson Reuters occasionally offers free trial periods for new users of their products, including Practical Law. Prospective users should check the official website or contact sales representatives for current trial availability.

What discounts does Thomson Reuters offer on their products?

Thomson Reuters may offer discounts for new customers, annual subscriptions, or bundled services. Specific promotions can vary, so it is advisable to inquire directly with the Thomson Reuters sales team for current discount opportunities.

Are there any hidden fees or additional costs with Thomson Reuters?

Thomson Reuters aims for transparency in pricing, but additional costs may apply for optional features, upgrades, or premium services. Users should review their agreements carefully and consult with a representative to understand the full pricing structure.

Who uses Thomson Reuters products?

Thomson Reuters products are used by legal practitioners, corporate lawyers, paralegals, compliance officers, and educators. Their tools support professionals across various legal sectors and industries.

What are the main features of Thomson Reuters products/services?

Main features of Practical Law include comprehensive legal practice resources, access to precedent documents, practice notes, and legal updates. It also supports collaboration and provides tools for quick legal research.

How does Thomson Reuters compare to its competitors?

Thomson Reuters is often considered a leader in legal research and technology, competing with other major providers like LexisNexis and Bloomberg Law. Its strengths lie in its extensive resources, user-friendly interface, and integration capabilities.

Is Thomson Reuters platform easy to use?

Many users find Thomson Reuters platform intuitive and user-friendly, featuring a straightforward navigation system that helps legal professionals efficiently access the information they need.

How easy is it to set up Thomson Reuters product or service?

The setup process for Thomson Reuters products is generally straightforward. Users often receive assistance during the onboarding process, ensuring that they can quickly adapt to the platform’s functionalities.

Is Thomson Reuters reliable?

Thomson Reuters is widely regarded as a reliable provider of legal information and solutions, backed by decades of experience in the industry and a commitment to maintaining high standards of accuracy and comprehensiveness.

Does Thomson Reuters offer customer support?

Yes, Thomson Reuters provides customer support through various channels, including phone, email, and online resources. Users can access help for technical issues, product queries, and other support needs.

How secure is Thomson Reuters’ platform?

Thomson Reuters takes data security seriously and implements robust security measures to protect user information and ensure compliance with relevant regulations. Their platform uses encryption and secure access protocols.

Does Thomson Reuters integrate with other tools or platforms?

Thomson Reuters products, including Practical Law, are designed to integrate with various legal and business tools, enhancing workflow efficiency and allowing users to streamline their processes.

Can I use Thomson Reuters on mobile devices?

Yes, Thomson Reuters offers mobile-friendly versions of their products, allowing users to access legal resources and tools from smartphones and tablets, ensuring flexibility and convenience.

What do users say about Thomson Reuters?

User feedback on Thomson Reuters products is generally positive, highlighting the comprehensive resources and ease of use. However, some users have noted the cost as a consideration when choosing their services.

What are the pros and cons of Thomson Reuters?

Pros of Thomson Reuters include its extensive legal resources, strong customer support, and user-friendly platform. Cons may include pricing, which can be perceived as high for smaller firms or individual practitioners.

How can I purchase Thomson Reuters’ services?

Interested customers can purchase Thomson Reuters services directly through their website or by contacting a sales representative for customised solutions and pricing information.

What is the cancellation or refund policy for Thomson Reuters?

Thomson Reuters has specific cancellation and refund policies which may vary by product. Users should review the terms and conditions provided at the time of purchase or contact customer service for detailed information.

Who uses Thomson Reuters?

Thomson Reuters is used by a diverse range of legal professionals, including solo practitioners, corporate counsel, and large law firms, as well as educators and students in law schools.

What are the common use cases for Thomson Reuters?

Common use cases for Thomson Reuters include legal research, drafting legal documents, compliance monitoring, and accessing up-to-date legal information and precedent materials.

Why choose Thomson Reuters over other options?

Choosing Thomson Reuters may be beneficial due to its extensive library of legal resources, strong reputation in the industry, and the ability to integrate with other tools, providing a comprehensive solution for legal professionals.

How easy is it to set up Thomson Reuters?

The setup process is generally designed to be user-friendly, with comprehensive guidance and support available to help users get started with their products efficiently.

Does Thomson Reuters offer training or tutorials?

Yes, Thomson Reuters provides training resources, including tutorials, webinars, and user guides, to help users maximise the effectiveness of their products and services.

What languages does Thomson Reuters support?

Thomson Reuters primarily operates in English, but they may offer support in additional languages depending on the specific product and regional availability. Users should verify language options relevant to their needs.

What problems does Thomson Reuters solve?

Thomson Reuters addresses challenges in legal research, document management, and compliance by providing comprehensive, easy-to-access resources that streamline legal workflows and enhance productivity.

Is Thomson Reuters worth the investment?

Many professionals find that the comprehensive nature of Thomson Reuters offerings, including legal insights and practice resources, justifies the investment, particularly for firms that require extensive legal research capabilities.