Properly

Frequently Asked Questions about Properly

Who are Properly?

Properly is a property management platform that offers solutions for short-term rental hosts and property owners. It aims to simplify property management tasks by providing tools for managing bookings, cleaning, and maintenance services.

What are Properlys products?

Properlys primary products include a property management software platform that facilitates booking management, scheduling cleaning services, and maintaining property standards. The platform is designed to improve operational efficiency for property owners.

What services do Properly offer?

Properly offers a variety of services including cleaning management, maintenance coordination, guest communication, and performance analytics for property owners and managers. These services help streamline the management of short-term rental properties.

What type of companies do Properlys products suit?

Properlys products are suitable for property management companies, individual property owners, and hosts who operate short-term rental properties on platforms like Airbnb and Vrbo.

How much does Properlys product cost?

Properlys pricing model varies based on the services selected and the number of properties managed. For detailed pricing information, potential users should refer to the official website or contact Properly directly for a quote tailored to their needs.

Does Properly offer a free trial?

Yes, Properly typically offers a free trial period for new users to evaluate their platform and services. Users should check the website for the most current trial offerings and conditions.

What discounts does Properly offer on their products?

Properly may provide promotional discounts or packages for new customers, as well as potential discounts for annual subscriptions. Users are encouraged to visit the website or subscribe to the newsletter for any current promotions.

Are there any hidden fees or additional costs with Properly?

Properly strives for transparency in pricing; however, users should review the terms of service and pricing details on the website to ensure they are aware of any potential additional costs that may apply based on their specific usage.

Who uses Properlys products?

Properlys products are used by property managers, individual hosts, and real estate investors who manage short-term rental properties. Their user base spans across various regions and includes both small-scale operators and larger property management firms.

What are the main features of Properlys products/services?

Main features of Properly include automated cleaning scheduling, guest communication tools, performance tracking, and integration with various booking platforms. These features enable effective management of short-term rentals.

How does Properly compare to its competitors?

Properly competes with other property management solutions by offering a user-friendly interface, comprehensive cleaning management tools, and robust integration capabilities. Users should evaluate specific features and pricing to determine which solution best fits their needs.

Is Properlys platform easy to use?

Yes, Properly is designed with user-friendliness in mind. The platform provides an intuitive interface that simplifies the management of property tasks, making it accessible for users with varying levels of technical expertise.

How easy is it to set up Properlys product or service?

Setting up Properly typically involves creating an account, adding property details, and configuring services. The onboarding process is streamlined to ensure users can start managing their properties efficiently with minimal delays.

Is Properly reliable?

Properly is considered a reliable platform, with positive feedback from users regarding its performance and the effectiveness of its services. However, as with any software, reliability can vary based on individual user experiences and specific conditions.

Does Properly offer customer support?

Yes, Properly provides customer support through various channels including email and live chat. Users can access support resources and documentation on the website to assist with any issues they may encounter.

How secure is Properly’s platform?

Properly implements industry-standard security measures to protect user data and transactions. Users should review the privacy policy and security details on the website for more comprehensive information about data protection practices.

Does Properly integrate with other tools or platforms?

Yes, Properly integrates with several popular booking platforms and property management tools, allowing users to manage their properties seamlessly across different systems and enhance operational efficiency.

Can I use Properly on mobile devices?

Properly offers a mobile-friendly platform, allowing users to access their account and manage properties on mobile devices. This flexibility supports property management on-the-go.

What do users say about Properly?

User reviews of Properly generally highlight its ease of use, effective management features, and positive impact on operational efficiency. Users appreciate the cleaning management tools and customer support provided.

What are the pros and cons of Properly?

Pros of Properly include its user-friendly interface, comprehensive cleaning and maintenance management, and robust integration options. Cons may include limitations in customisation for specific user needs and potential reliance on internet connectivity for optimal performance.

How can I purchase Properly’s services?

Users can purchase Properlys services directly through their website by selecting the desired package and following the sign-up process. Payment options are typically provided during the checkout process.

What is the cancellation or refund policy for Properly?

Properlys cancellation and refund policy may vary based on the subscription type. Users should review the terms and conditions on the website or contact customer support for detailed information regarding cancellations and refunds.

Who uses Properly?

Properly is used by a diverse range of users including individual hosts, property management companies, and real estate investors who require efficient management of short-term rental properties.

What are the common use cases for Properly?

Common use cases for Properly include managing cleaning schedules, coordinating maintenance tasks, facilitating guest communications, and tracking property performance metrics for short-term rental businesses.

Why choose Properly over other options?

Choosing Properly may be beneficial due to its focus on cleaning management, ease of use, and integration capabilities, which can enhance the efficiency of property management compared to other platforms.

How easy is it to set up Properly?

Setting up Properly is designed to be straightforward, with a guided process that allows users to input property information and configure settings easily. Most users can complete the setup in a short time frame.

Does Properly offer training or tutorials?

Yes, Properly provides resources including tutorials and training materials to help users maximise the use of the platform. These resources can be accessed via the website to assist new users in navigating the system.

What languages does Properly support?

Properly primarily supports English, but may offer additional language options based on user demand and regional requirements. Users should check the website for the most up-to-date language availability.

What problems does Properly solve?

Properly addresses common challenges in property management such as coordinating cleaning services, managing guest communications, and tracking property performance, ultimately streamlining operations for property owners and managers.

Is Properly worth the investment?

Whether Properly is worth the investment depends on individual needs and the scale of property management operations. Users should evaluate the potential return on investment based on the platforms features and their specific management requirements.