PstViewer Pro™

Frequently Asked Questions about Encryptomatics PST Viewer

Who are Encryptomatic?

Encryptomatic is a software development company that specializes in creating tools for managing email data, specifically focusing on file formats such as PST, EML, and MSG. Founded in 2003, the company is known for its commitment to enhancing productivity and efficiency in email management.

What are Encryptomatics products?

Encryptomatic offers a range of products related to email management. Their primary product is PST Viewer, which allows users to open and view PST files without needing Microsoft Outlook. Other products include tools for EML and MSG file formats, as well as email conversion utilities.

What services do Encryptomatic offer?

Encryptomatic primarily offers software solutions for viewing, converting, and managing email files. They also provide customer support and software updates for their products to ensure optimal performance and user satisfaction.

What type of companies do Encryptomatics products suit?

Encryptomatics products are suitable for a variety of companies, including small businesses, large enterprises, legal firms, and IT service providers, particularly those that need to manage large volumes of email data or require email data recovery solutions.

How much does Encryptomatics product cost?

The pricing for Encryptomatics PST Viewer varies based on the licensing options chosen. As of the latest information, a single-user license typically costs around £39.95, with discounts available for volume purchases and multi-user licenses.

Does Encryptomatic offer a free trial?

Yes, Encryptomatic offers a free trial of PST Viewer, allowing users to test the softwares capabilities before making a purchase decision. The trial version has some limitations but provides a good overview of the products functionalities.

What discounts does Encryptomatic offer on their products?

Encryptomatic provides discounts for bulk purchases and educational institutions. Users can inquire about current promotions on their official website or contact customer support for specific discount details.

Are there any hidden fees or additional costs with Encryptomatic?

No, Encryptomatic does not impose hidden fees or additional costs for their products. The price listed for the software is inclusive of the necessary features and functionalities described during the purchase process.

Who uses Encryptomatics products?

Encryptomatics products are used by various professionals, including IT administrators, legal professionals, and business users who need to access and manage email data stored in PST files, especially in scenarios involving data recovery or migration.

What are the main features of Encryptomatics products/services?

Main features of PST Viewer include the ability to open and view PST files without Outlook, search and filter emails, extract attachments, and convert PST files to other formats. The software is designed for ease of use and efficiency in handling email data.

How does Encryptomatic compare to its competitors?

Encryptomatics PST Viewer is often noted for its user-friendly interface and robust features compared to competitors. While there are other tools available, many users find Encryptomatics solution to be particularly reliable for handling PST files without the need for Outlook.

Is Encryptomatics platform easy to use?

Yes, Encryptomatics PST Viewer is designed with user experience in mind, making it straightforward for users to navigate and utilise its features effectively, even for those with limited technical expertise.

How easy is it to set up Encryptomatics product or service?

Setting up PST Viewer is simple and quick. Users can download the software from the Encryptomatic website, follow the installation prompts, and begin using it immediately without complex configurations.

Is Encryptomatic reliable?

Encryptomatic is considered a reliable provider of email management tools, with a solid reputation built on years of service and customer satisfaction in the software industry.

Does Encryptomatic offer customer support?

Yes, Encryptomatic provides customer support through various channels, including email and a support ticket system. They also have an extensive knowledge base and FAQs on their website to assist users.

How secure is Encryptomatic’s platform?

Encryptomatic takes user security seriously, employing industry-standard measures to protect user data and ensure the integrity of their software solutions. Users can trust that their email data remains secure while using PST Viewer.

Does Encryptomatic integrate with other tools or platforms?

Encryptomatics PST Viewer is primarily a standalone application, but it can be used alongside other software tools for comprehensive email management solutions. Direct integrations may not be available, but users can easily export data to various formats for use in other applications.

Can I use Encryptomatic on mobile devices?

No, Encryptomatics PST Viewer is designed for desktop environments and is not available as a mobile application. Users need to access the software on a compatible computer to utilise its features.

What do users say about Encryptomatic?

User feedback on Encryptomatics PST Viewer is generally positive, highlighting its ease of use, effectiveness in accessing PST files, and reliability. Some users have noted the importance of customer support in resolving issues quickly.

What are the pros and cons of Encryptomatic?

Pros include a user-friendly interface, efficient performance in handling PST files, and responsive customer support. Cons may involve the lack of mobile support and the limited features compared to more comprehensive email management suites.

How can I purchase Encryptomatic’s services?

Users can purchase Encryptomatics PST Viewer directly from their official website by selecting the desired license type and completing the checkout process online.

What is the cancellation or refund policy for Encryptomatic?

Encryptomatic offers a refund policy within a specified period after purchase, typically 30 days, provided that users have not exceeded the usage limitations of the trial version. For specific details, users should refer to the companys refund policy on their website.

What are the common use cases for Encryptomatic?

Common use cases for Encryptomatics PST Viewer include accessing archived emails, recovering lost data from PST files, and converting PST files for use in other email applications or formats.

Why choose Encryptomatic over other options?

Encryptomatic is often chosen for its straightforward functionality, reliability, and focus on email data management without the need for Outlook, making it a practical choice for users needing specific PST file solutions.

How easy is it to set up Encryptomatic?

Setting up Encryptomatics PST Viewer is a straightforward process, requiring minimal technical knowledge. Users can install the software quickly and start using its features almost immediately.

Does Encryptomatic offer training or tutorials?

Encryptomatic provides various resources, including documentation and FAQs, to help users understand and utilise their products effectively. However, formal training sessions may not be offered.

What languages does Encryptomatic support?

Encryptomatics software is primarily available in English, but user feedback indicates that the interface is intuitive enough for non-English speakers to navigate effectively.

What problems does Encryptomatic solve?

Encryptomatic addresses issues related to accessing, managing, and recovering data from PST files, providing users with tools to handle email data efficiently without reliance on Outlook.

Is Encryptomatic worth the investment?

For users needing to manage PST files regularly, Encryptomatics PST Viewer is often regarded as a worthwhile investment due to its functionality and ease of use, ultimately saving time and resources in email management tasks.