Public

Frequently Asked Questions about Public

Who are Public?

Public is a financial technology company that provides a platform for investing in stocks and ETFs with a focus on community engagement and education. The company aims to democratise investing, making it accessible to everyone, especially beginners.

What are Publics products?

Public offers a mobile app and web platform that allows users to invest in stocks, ETFs, and fractional shares. It also provides features such as social investing, where users can follow other investors, share insights, and engage in discussions.

What services do Public offer?

Public offers services including commission-free trading, a user-friendly interface for managing investments, educational resources for beginners, and a social network for investors to share knowledge and strategies.

What type of companies do Publics products suit?

Publics products are suitable for individual investors, particularly those who are new to investing or prefer a community-oriented approach. It caters to a broad audience, including millennials and Gen Z users looking to engage with financial markets.

How much does Publics product cost?

Public offers commission-free trading on stocks and ETFs. However, users may incur costs related to certain services, such as premium features or educational content, which may vary.

Does Public offer a free trial?

Public does not offer a traditional free trial since its main services are commission-free. Users can download the app and start investing without any upfront fees.

What discounts does Public offer on their products?

Public does not typically offer discounts as its core trading services are commission-free. Promotions may occasionally be available to attract new users, such as referral bonuses.

Are there any hidden fees or additional costs with Public?

Public does not charge hidden fees for trades, but users should review the terms for any additional services or premium features that may incur costs.

Who uses Publics products?

Publics products are used by a diverse range of individuals, particularly beginner investors, young adults, and those looking for a collaborative investing experience.

What are the main features of Publics products/services?

Main features include commission-free trading, fractional share investing, a social network for sharing investment ideas, educational resources, and a user-friendly mobile app and website.

How does Public compare to its competitors?

Public differentiates itself with a strong focus on community and social investing, unlike many traditional brokerage firms which may prioritise more advanced trading tools and features. Its commission-free model also aligns it with other fintech platforms.

Is Publics platform easy to use?

Yes, Publics platform is designed to be user-friendly, especially for beginners, with a simple interface that makes navigation and trading straightforward.

How easy is it to set up Publics product or service?

Setting up an account with Public is relatively easy. Users can download the app, create an account by providing personal information, and start investing within minutes.

Is Public reliable?

Public is a regulated brokerage firm and adheres to industry standards, making it a reliable platform for trading and investing.

Does Public offer customer support?

Yes, Public offers customer support through various channels, including in-app messaging and email support to assist users with their inquiries.

How secure is PublicÕs platform?

Public employs industry-standard security measures, including encryption and two-factor authentication, to protect user data and transactions.

Does Public integrate with other tools or platforms?

Public primarily functions as a standalone investment platform, but it may offer limited integration with financial tools and resources for tracking investments.

Can I use Public on mobile devices?

Yes, Public has a dedicated mobile app available for both iOS and Android devices, allowing users to invest and manage their portfolios on the go.

What do users say about Public?

Users generally appreciate the community aspect of Public, the ease of use of the platform, and the educational resources available, though some may desire more advanced trading features.

What are the pros and cons of Public?

Pros: Commission-free trading, user-friendly interface, strong community engagement, and educational resources.
Cons: Limited advanced trading tools compared to traditional brokerages and potential costs for premium features.

How can I purchase PublicÕs services?

Users can access Publics services by downloading the app or visiting the website and creating an account to start investing.

What is the cancellation or refund policy for Public?

Public does not have a cancellation policy in the traditional sense, as users can stop trading at any time. Refund policies may apply to specific premium features, depending on the terms at the time of purchase.

What are the common use cases for Public?

Common use cases include long-term investing, learning about the stock market, sharing investment strategies, and engaging in discussions about financial topics with other users.

Why choose Public over other options?

Public may be chosen over other options for its community-centric approach, ease of use for beginners, and focus on education, making investing accessible to a wider audience.

How easy is it to set up Public?

Setting up Public is straightforward; users can quickly create an account and start investing after verifying their identity and linking a bank account.

Does Public offer training or tutorials?

Yes, Public provides educational resources, including tutorials and articles, to help users understand investing concepts and navigate the platform effectively.

What languages does Public support?

Public primarily supports English, but may offer limited resources in other languages depending on the user base and demand.

What problems does Public solve?

Public addresses the challenges of accessibility in investing by providing a user-friendly platform that encourages engagement and education for new investors.

Is Public worth the investment?

The value of investing with Public depends on individual preferences and goals. For beginner investors seeking a community-driven platform, it may be a worthwhile option.