Purbis

Frequently Asked Questions about Purbis

Who are Purbis?

Purbis is a technology company specialising in innovative solutions for businesses, focusing on enhancing operational efficiency and customer engagement through advanced software products.

What are Purbiss products?

Purbis offers a range of software products designed for business process automation, customer relationship management (CRM), and data analytics. Their flagship products include Purbis CRM, Purbis Analytics Suite, and Purbis Workflow Automation Tool.

What services do Purbis offer?

Purbis provides consulting services, implementation support, and training for their software products. They also offer ongoing maintenance and support services to ensure optimal performance of their solutions.

What type of companies do Purbiss products suit?

Purbiss products are suitable for small to medium-sized enterprises (SMEs) across various industries, including retail, healthcare, finance, and manufacturing, looking to streamline operations and improve customer engagement.

How much do Purbiss products cost?

The cost of Purbiss products varies based on the specific solution and the scale of implementation. Pricing is typically available upon request through their website or sales team.

Does Purbis offer a free trial?

Yes, Purbis offers a free trial for select products, allowing potential customers to explore features and functionalities before making a purchase decision.

What discounts does Purbis offer on their products?

Purbis occasionally provides discounts for annual subscriptions and may offer promotional pricing during special events. Interested customers should check the website for current offers.

Are there any hidden fees or additional costs with Purbis?

Purbis is transparent about pricing; however, additional costs may arise from customisation, training, or support services beyond the standard package. Customers are advised to review the pricing details carefully before committing.

Who uses Purbiss products?

Purbiss products are used by a diverse range of businesses and organisations looking to enhance their operational capabilities and customer relationships. This includes SMEs from various sectors as well as larger enterprises seeking to optimise specific processes.

What are the main features of Purbiss products/services?

Main features of Purbiss products include user-friendly interfaces, customisable dashboards, comprehensive reporting tools, integration capabilities with other software, and mobile accessibility for on-the-go management.

How does Purbis compare to its competitors?

Purbis is recognised for its user-friendly design and flexible solutions tailored for SMEs, providing competitive pricing and effective customer support. While other competitors may offer broader functionalities, Purbis focuses on specific needs and ease of use.

Is Purbiss platform easy to use?

Yes, Purbiss platform is designed with user experience in mind, featuring intuitive navigation and clear workflows to ensure that users can quickly become proficient with the software.

How easy is it to set up Purbiss product or service?

Setting up Purbiss products typically involves a straightforward process, supported by their customer service team. The implementation time may vary based on the complexity of the deployment.

Is Purbis reliable?

Yes, Purbis is known for its reliability, with a consistent track record of uptime and performance, alongside positive customer feedback regarding service stability.

Does Purbis offer customer support?

Purbis provides comprehensive customer support, including online resources, a help centre, and dedicated support teams available via email and phone to assist users with any issues.

How secure is Purbis’s platform?

Purbis prioritises security, implementing industry-standard measures such as data encryption, regular security audits, and compliance with relevant regulations to protect user data.

Does Purbis integrate with other tools or platforms?

Yes, Purbis offers integration capabilities with various third-party applications and platforms, allowing users to connect their existing tools seamlessly for enhanced functionality.

Can I use Purbis on mobile devices?

Purbis’s platform is optimised for mobile devices, enabling users to access their accounts and manage operations from smartphones and tablets.

What do users say about Purbis?

Users generally appreciate Purbis for its ease of use, responsive customer support, and the effectiveness of its solutions in improving business operations. Feedback often highlights the intuitive interface and customisation options.

What are the pros and cons of Purbis?

Pros include user-friendly design, strong customer support, and flexible solutions tailored for SMEs. Cons may include limitations in features compared to larger enterprise solutions and potential costs for advanced customisation.

How can I purchase Purbis’s services?

Purbis’s services can be purchased directly through their website. Interested customers can request a demo or consult the sales team for tailored solutions and pricing information.

What is the cancellation or refund policy for Purbis?

Purbis offers a clear cancellation policy that allows customers to terminate their subscription within a specified period. Refunds are typically subject to the terms agreed upon at the time of purchase.

What are the common use cases for Purbis?

Common use cases for Purbis include managing customer relationships, automating workflows, and analysing business data to drive decision-making. Their products are designed to streamline processes and enhance productivity.

Why choose Purbis over other options?

Purbis stands out due to its focus on SMEs, providing tailored solutions that are easy to use and implement, along with dedicated support that helps businesses maximise their investment.

How easy is it to set up Purbis?

The setup process for Purbis is designed to be user-friendly, with support available to guide customers through initial configuration and integration with existing systems.

Does Purbis offer training or tutorials?

Yes, Purbis provides training resources, including tutorials, webinars, and documentation, to help users fully leverage the capabilities of their products.

What languages does Purbis support?

Purbis currently supports multiple languages, ensuring accessibility for a diverse user base across different regions.

What problems does Purbis solve?

Purbis addresses common business challenges such as inefficient processes, poor customer engagement, and lack of data insights, providing tools that enhance operational efficiency and improve decision-making.

Is Purbis worth the investment?

Many users find Purbis to be a worthwhile investment, particularly for SMEs looking for affordable solutions that deliver tangible improvements in productivity and customer management.