Qualys VMDR

Frequently Asked Questions about Qualys VMDR

Who are Qualys?

Qualys is a global leader in cloud-based security and compliance solutions. Founded in 1999, the company provides a suite of tools designed to help organisations identify and manage vulnerabilities, ensuring a robust security posture across their digital assets.

What are Qualys VMDRs products?

Qualys VMDR (Vulnerability Management, Detection and Response) is a comprehensive solution that integrates vulnerability management, detection, prioritisation, and remediation. It helps organisations identify vulnerabilities in their systems and applications, assess their risk levels, and respond effectively to threats.

What services do Qualys offer?

Qualys offers a range of services including continuous vulnerability management, threat detection, compliance monitoring, and security assessments. Their cloud platform provides real-time insights into security posture and compliance status across various environments.

What type of companies do Qualys VMDRs products suit?

Qualys VMDR products are suitable for organisations of all sizes, from small businesses to large enterprises, across various industries including finance, healthcare, technology, and government. Any organisation that requires robust security measures and compliance adherence can benefit from their offerings.

How much does Qualys VMDRs product cost?

The cost of Qualys VMDR varies depending on factors such as the size of the organisation, the number of assets to be scanned, and specific service requirements. For detailed pricing information, it is recommended to contact Qualys directly or visit their website.

Does Qualys offer a free trial?

Yes, Qualys typically offers a free trial period for its VMDR solution, allowing potential customers to explore its capabilities and features before making a purchase decision. Interested users should check the website for the latest information regarding the trial offer.

What discounts does Qualys offer on their products?

Qualys may provide discounts or promotional offers based on contractual agreements, volume purchases, or during specific sales events. It is advisable to contact a Qualys representative for information on current discounts and promotions.

Are there any hidden fees or additional costs with Qualys?

Qualys provides transparent pricing information; however, additional costs may arise from extra features, additional assets, or specific service requirements. Users should review the terms of service for a complete understanding of potential costs.

Who uses Qualys VMDRs products?

Qualys VMDR is used by security professionals, IT administrators, compliance officers, and risk management teams in various sectors, including finance, healthcare, and government, to manage vulnerabilities and maintain security compliance.

What are the main features of Qualys VMDRs products/services?

Main features of Qualys VMDR include automated vulnerability scanning, real-time threat detection, asset discovery, prioritisation of vulnerabilities based on risk, compliance reporting, and integration with existing IT security tools.

How does Qualys compare to its competitors?

Qualys is often compared to competitors such as Tenable, Rapid7, and McAfee. Qualys stands out with its comprehensive cloud-based platform, extensive asset coverage, and continuous monitoring capabilities, providing a robust solution for vulnerability management.

Is Qualys VMDRs platform easy to use?

Qualys VMDR is designed with user-friendliness in mind, featuring an intuitive interface that simplifies navigation and task execution. Users generally report a positive experience in terms of usability.

How easy is it to set up Qualys VMDRs product or service?

Setting up Qualys VMDR is relatively straightforward. Users can typically get started quickly by following the guided setup process, with documentation and support available to assist during the installation phase.

Is Qualys VMDR reliable?

Qualys is regarded as a reliable solution in the cybersecurity industry, with a strong track record of performance and customer satisfaction. Their cloud platform is designed for high availability and scalability.

Does Qualys offer customer support?

Yes, Qualys provides customer support through various channels, including email, phone, and online resources. Their support team is available to assist users with technical issues and queries regarding their products.

How secure is QualysÕ platform?

Qualys employs stringent security measures, including data encryption, multi-factor authentication, and regular security audits, to ensure the security of its platform and the protection of user data.

Does Qualys integrate with other tools or platforms?

Yes, Qualys VMDR integrates with a variety of third-party tools and platforms, facilitating streamlined workflows and enhancing security operations through collaboration with existing IT infrastructure.

Can I use Qualys on mobile devices?

Qualys VMDR is primarily a web-based platform, but it can be accessed through mobile devices using a supported web browser. However, the full functionality is best experienced on desktop environments.

What do users say about Qualys?

Users often praise Qualys for its comprehensive features, ease of use, and effective vulnerability management capabilities. Some feedback highlights the value of real-time monitoring and detailed reporting features.

What are the pros and cons of Qualys?

Pros include robust vulnerability management, continuous monitoring, comprehensive reporting capabilities, and strong customer support. Cons may include the potential for complex initial setup for advanced features and pricing that may be a factor for smaller organisations.

How can I purchase QualysÕ services?

Qualys services can be purchased directly through their website or by contacting their sales team. Interested customers can request a demo or consultation to discuss their specific needs before making a purchase.

What is the cancellation or refund policy for Qualys?

Qualys typically has a subscription-based model, and details on cancellation or refund policies can be found in their terms of service. Customers should review this information or contact customer support for specific inquiries.

What are the common use cases for Qualys?

Common use cases for Qualys VMDR include proactive vulnerability scanning, compliance audits, threat detection and prioritisation, and incident response planning. It is used by organisations to maintain a secure IT environment effectively.

Why choose Qualys over other options?

Qualys is often chosen for its comprehensive approach to vulnerability management, cloud-based convenience, and integration capabilities, making it a competitive option for organisations looking to enhance their security posture.

How easy is it to set up Qualys?

Qualys provides a guided setup process that simplifies implementation. Users typically find the setup uncomplicated, with access to documentation and support to assist with any challenges.

Does Qualys offer training or tutorials?

Yes, Qualys offers various training resources, including online tutorials, webinars, and documentation, to help users maximise the benefits of their products and services.

What languages does Qualys support?

Qualys supports multiple languages to accommodate its global user base. Specific language options can be confirmed on their website or through customer support.

What problems does Qualys solve?

Qualys VMDR addresses challenges related to vulnerability management, compliance adherence, threat detection, and incident response, helping organisations maintain a secure and compliant IT environment.

Is Qualys worth the investment?

Many organisations find Qualys VMDR to be a worthwhile investment due to its comprehensive features, effectiveness in vulnerability management, and ability to enhance overall security posture. However, the value may vary based on specific organisational needs and budget constraints.