Qustodio

Frequently Asked Questions about Qustodio

Who are Qustodio?

Qustodio is a digital parenting solution that provides tools for monitoring and managing childrens online activity. Founded in 2012, the company aims to help families protect their children from online dangers while promoting healthy digital habits.

What are Qustodios products?

Qustodio offers a comprehensive parental control software that includes features such as web filtering, screen time management, activity monitoring, location tracking, and app controls. Their product is available for various platforms, including Windows, macOS, Android, and iOS.

What services do Qustodio offer?

Qustodio provides services aimed at helping parents monitor and manage their childrens online behaviours. This includes real-time activity reports, alerts for inappropriate content, and tools to establish usage limits on devices.

What type of companies do Qustodios products suit?

Qustodios products are primarily designed for families and educational institutions that require tools to ensure safe internet usage for children and students. Their solutions benefit both individual parents and organisations focused on child safety online.

How much does Qustodios product cost?

Qustodio offers various pricing plans based on the number of devices and features required. As of October 2023, pricing typically starts from around £39.95 per year for a single device, with discounts available for multiple devices and longer subscription periods.

Does Qustodio offer a free trial?

Yes, Qustodio provides a free trial of their premium service, allowing potential users to evaluate the features and benefits before committing to a subscription.

What discounts does Qustodio offer on their products?

Qustodio frequently offers discounts during promotional periods, such as holidays or back-to-school sales. Users may also find reduced prices when purchasing multi-device plans or opting for longer subscription terms.

Are there any hidden fees or additional costs with Qustodio?

Qustodio’s pricing model is straightforward, but users should be aware that additional features or upgrades may incur extra costs. It is advisable to review the specific terms of service for any potential fees before purchasing.

Who uses Qustodios products?

Qustodios products are used by parents seeking to protect their children online, educators managing classroom technology, and organisations focused on child safety in the digital realm.

What are the main features of Qustodios products/services?

The main features of Qustodio include web filtering, screen time management, app blocking, location tracking, SMS monitoring, and detailed activity reporting. These tools enable parents to monitor and manage their children’s online presence effectively.

How does Qustodio compare to its competitors?

Qustodio is often compared to other parental control software such as Norton Family and Net Nanny. Its user-friendly interface, extensive feature set, and comprehensive monitoring capabilities make it a strong candidate in the market, though each solution has its own strengths and weaknesses.

Is Qustodios platform easy to use?

Yes, Qustodio is designed with user experience in mind, featuring an intuitive dashboard that makes it easy for parents to navigate and manage settings without requiring technical expertise.

How easy is it to set up Qustodios product or service?

Setting up Qustodio is straightforward. Users can download the application, create an account, and follow guided prompts to configure monitoring settings on their devices. The entire process typically takes less than 30 minutes.

Is Qustodio reliable?

Qustodio is generally regarded as a reliable parental control solution, with a solid track record of performance. Users have reported satisfaction with its features and the level of protection it provides.

Does Qustodio offer customer support?

Yes, Qustodio offers customer support through various channels, including a dedicated help centre, email support, and live chat for premium subscribers. Their support team is available to assist with any issues or queries.

How secure is Qustodio’s platform?

Qustodio employs industry-standard security measures to protect user data, including encryption and secure data storage practices. The company is committed to maintaining user privacy and ensuring data protection.

Does Qustodio integrate with other tools or platforms?

Qustodio does not currently offer extensive integrations with third-party tools or platforms, as its primary function is as a standalone parental control solution focused on user privacy and security.

Can I use Qustodio on mobile devices?

Yes, Qustodio is compatible with mobile devices, including both Android and iOS platforms. Users can monitor and manage their childrens activities directly from their smartphones or tablets.

What do users say about Qustodio?

Users generally appreciate Qustodio for its comprehensive monitoring features and user-friendly interface. However, some have noted limitations in app filtering and occasional technical issues.

What are the pros and cons of Qustodio?

Pros: Comprehensive features, easy to use, reliable customer support, and compatibility with multiple devices.

Cons: Some limitations in app monitoring and occasional bugs reported by users.

How can I purchase Qustodio’s services?

Qustodios services can be purchased directly from their website. Users can choose the plan that suits their needs and complete the transaction online.

What is the cancellation or refund policy for Qustodio?

Qustodio offers a 30-day money-back guarantee for new subscribers. Users can cancel their subscription at any time, but it is advisable to review the specific terms outlined on their website for detailed information.

What are the common use cases for Qustodio?

Common use cases for Qustodio include monitoring childrens online activity, setting screen time limits, restricting access to inappropriate content, and tracking device location for safety.

Why choose Qustodio over other options?

Qustodio is often chosen for its comprehensive feature set, ease of use, and strong focus on user privacy. Its ability to provide real-time insights into childrens online behaviour makes it a preferred choice for many parents.

Does Qustodio offer training or tutorials?

Yes, Qustodio provides various resources, including tutorials and guides, to help users understand how to make the most of their services. These resources are available on their website.

What languages does Qustodio support?

Qustodio supports multiple languages, including English, Spanish, French, German, Italian, Portuguese, and Dutch, making it accessible to a wide range of users worldwide.

What problems does Qustodio solve?

Qustodio addresses concerns related to childrens online safety by providing tools for monitoring internet usage, managing screen time, and filtering inappropriate content. It helps parents foster healthy digital habits in their children.

Is Qustodio worth the investment?

Many users find Qustodio to be a worthwhile investment due to its extensive features and ability to enhance online safety for children. However, individual needs and budget considerations will ultimately determine its value for each user.