FAQ'sFAQ Section for Rawstream
Who are Rawstream?
Rawstream is a technology company that provides secure networking solutions aimed at protecting users online privacy and enhancing web security. The company focuses on delivering robust internet filtering and monitoring services tailored for various sectors.
What are Rawstreams products?
Rawstream offers a range of products including web filtering solutions, secure internet access, and network monitoring tools. These products are designed to ensure safe browsing experiences and to facilitate compliance with internet usage policies.
What services do Rawstream offer?
Rawstream provides a variety of services including internet filtering, device management, user activity monitoring, and reporting services. These services are aimed at both individual users and organisations looking to enhance their online security.
What type of companies do Rawstreams products suit?
Rawstreams products are suitable for educational institutions, businesses, and organisations that require secure internet access and effective content filtering. They are particularly beneficial for companies that need to enforce internet usage policies and protect sensitive data.
How much does Rawstreams product cost?
The cost of Rawstreams products varies based on the specific services selected and the scale of implementation. For detailed pricing information, potential customers are encouraged to contact Rawstream directly through their website.
Does Rawstream offer a free trial?
Yes, Rawstream offers a free trial for users to evaluate their products and services. Interested parties can sign up on their website to initiate a trial period.
What discounts does Rawstream offer on their products?
Rawstream occasionally provides discounts for educational institutions and non-profit organisations. It is advisable to check their website or contact their sales team for current promotions and discounts.
Are there any hidden fees or additional costs with Rawstream?
Rawstream aims for transparency in its pricing structure. Any potential additional costs or fees are typically disclosed during the purchasing process. Customers are encouraged to review the terms and conditions or contact support for clarification.
Who uses Rawstreams products?
Rawstreams products are used by a diverse range of clients, including schools, businesses, and government organisations. Their focus on security and compliance makes them a popular choice among entities needing to manage and monitor internet usage.
What are the main features of Rawstreams products/services?
Main features of Rawstreams offerings include real-time web filtering, secure browsing, user activity monitoring, comprehensive reporting tools, and device management capabilities. These features work together to enhance online safety and compliance.
How does Rawstream compare to its competitors?
Rawstream distinguishes itself through its focus on user-friendly solutions and robust security measures. While many competitors offer similar services, Rawstreams emphasis on tailored solutions for specific sectors gives it a unique position in the market.
Is Rawstreams platform easy to use?
Yes, Rawstreams platform is designed to be user-friendly, with a straightforward interface that allows users to navigate its features easily. Support resources are available to assist users in maximising their experience.
How easy is it to set up Rawstreams product or service?
Setting up Rawstreams products is generally a simple process, with clear installation instructions provided. Most users can complete the setup with minimal technical expertise, and support is available if needed.
Is Rawstream reliable?
Rawstream is known for its reliable services, with a focus on maintaining uptime and consistent performance. Their infrastructure is designed to ensure that users have uninterrupted access to the services provided.
Does Rawstream offer customer support?
Yes, Rawstream offers customer support through various channels, including email and phone. Their support team is available to assist with inquiries and technical issues.
How secure is Rawstream’s platform?
Rawstream prioritises security, employing advanced encryption and monitoring protocols to protect user data and privacy. They adhere to industry best practices to ensure a secure online experience.
Does Rawstream integrate with other tools or platforms?
Yes, Rawstream offers integration options with various third-party tools and platforms, allowing for enhanced functionality and seamless operation within existing systems.
Can I use Rawstream on mobile devices?
Yes, Rawstreams services are compatible with mobile devices, enabling users to maintain secure internet access while on the go.
What do users say about Rawstream?
User feedback generally highlights Rawstreams effectiveness in internet filtering and security, as well as its ease of use. Many users appreciate the comprehensive reporting features and responsive customer support.
What are the pros and cons of Rawstream?
Pros of Rawstream include its robust security features, user-friendly interface, and effective customer support. Cons may include limitations in customisation for certain advanced features, depending on user needs.
How can I purchase Rawstream’s services?
Rawstreams services can be purchased directly through their website. Interested customers should follow the purchasing process outlined online or contact the sales team for assistance.
What is the cancellation or refund policy for Rawstream?
Rawstreams cancellation and refund policy is detailed on their website. Customers are advised to review this policy prior to purchase to understand the terms regarding cancellations and potential refunds.
What are the common use cases for Rawstream?
Common use cases for Rawstream include providing secure internet access in schools, implementing internet usage policies in businesses, and monitoring online activity in government organisations. Their services are adaptable to various sectors requiring internet management.
Why choose Rawstream over other options?
Choosing Rawstream may be advantageous due to its focus on security, ease of use, and tailored solutions for specific industries. Their commitment to customer support and reliable services further enhances their appeal.
Does Rawstream offer training or tutorials?
Yes, Rawstream provides training resources and tutorials to help users effectively utilise their products and services. These resources are available on their website to assist with onboarding and ongoing use.
What languages does Rawstream support?
Rawstream primarily supports English, but it is advisable to check their website for any updates regarding additional language support that may be available.
What problems does Rawstream solve?
Rawstream addresses issues related to online security, internet filtering, and user activity monitoring. Their solutions help organisations enforce internet usage policies and protect sensitive information from potential threats.
Is Rawstream worth the investment?
Many users find Rawstream to be a worthwhile investment due to its comprehensive features, reliable performance, and emphasis on security. Prospective customers should evaluate their specific needs to determine if Rawstream aligns with their objectives.
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