REALTRAC

Frequently Asked Questions about RealTrac

Who are RealTrac?

RealTrac is a manufacturing software company that specialises in providing real-time tracking solutions for production processes. Founded to enhance efficiency in manufacturing, RealTrac aims to provide businesses with tools that enable better decision-making and resource management.

What are RealTracs products?

RealTrac offers a range of products including RealTrac Production Tracking, RealTrac Scheduling, and RealTrac Shop Floor Control. These products are designed to help manufacturers monitor their operations, manage schedules, and improve overall productivity.

What services do RealTrac offer?

In addition to their software products, RealTrac provides consulting, implementation services, and customer support to help businesses effectively integrate and utilise their solutions.

What type of companies do RealTracs products suit?

RealTracs products are primarily suited for small to medium-sized manufacturing companies across various industries, including machining, assembly, and fabrication.

How much do RealTracs products cost?

The cost of RealTracs products varies based on the specific solution and the size of the organisation. Pricing details can be obtained directly from RealTracs sales team after discussing individual needs and requirements.

Does RealTrac offer a free trial?

RealTrac does not explicitly mention a free trial on their website. It is advisable to contact their sales team for inquiries regarding trial options or demonstrations.

What discounts does RealTrac offer on their products?

RealTrac occasionally provides discounts or promotional offers, particularly for new customers or during special events. Interested parties should reach out to RealTrac directly for the latest information on discounts.

Are there any hidden fees or additional costs with RealTrac?

RealTrac aims for transparency in their pricing structure. However, additional costs may arise for customisation, advanced support, or additional training. It is recommended to clarify any potential fees during the initial consultation.

Who uses RealTracs products?

RealTracs products are used by manufacturing professionals, operations managers, and business owners who seek to optimise their production processes and enhance overall efficiency.

What are the main features of RealTracs products/services?

Main features include real-time production tracking, scheduling capabilities, shop floor control, reporting and analytics, and integration with other manufacturing systems to ensure seamless operations.

How does RealTrac compare to its competitors?

RealTrac offers a user-friendly interface and focuses on specific manufacturing needs, which can be advantageous compared to competitors that provide broader solutions. However, the best choice depends on individual business requirements and preferences.

Is RealTracs platform easy to use?

RealTrac is designed with user experience in mind, boasting an intuitive interface that makes it easier for users to navigate and utilise its features effectively.

How easy is it to set up RealTracs product or service?

The setup process for RealTracs products is generally straightforward, especially with the support provided by their implementation team. The duration of setup can vary based on the complexity of the integration.

Is RealTrac reliable?

RealTrac has established a reputation for reliability among its users, providing consistent performance and uptime. Customer testimonials often highlight the effectiveness of their solutions in real-world scenarios.

Does RealTrac offer customer support?

Yes, RealTrac provides customer support through various channels, including phone, email, and online resources to assist users with any questions or issues they may encounter.

How secure is RealTrac’s platform?

RealTrac employs industry-standard security measures to protect user data and ensure the safety of transactions conducted through their platform.

Does RealTrac integrate with other tools or platforms?

Yes, RealTrac offers integration capabilities with various manufacturing tools and platforms, allowing for a seamless flow of information across systems.

Can I use RealTrac on mobile devices?

RealTracs platform is accessible from mobile devices, enabling users to monitor and manage their manufacturing processes on the go.

What do users say about RealTrac?

User feedback for RealTrac is generally positive, with many praising its ease of use, efficiency in tracking production, and the responsiveness of customer support.

What are the pros and cons of RealTrac?

Pros include user-friendly design, real-time tracking capabilities, and strong customer support. Cons may involve the need for additional customisation for specific business needs, which could incur extra costs.

How can I purchase RealTrac’s services?

Interested customers can purchase RealTracs services by contacting their sales team directly through their website for a consultation and pricing information.

What is the cancellation or refund policy for RealTrac?

RealTracs cancellation and refund policy can vary based on the service agreement. It is advisable to review the terms during the purchase process or consult with a sales representative for clarity.

What are the common use cases for RealTrac?

Common use cases include tracking production metrics, scheduling jobs on the shop floor, managing inventory, and generating reports for analysis and decision-making.

Why choose RealTrac over other options?

RealTrac offers a tailored solution specifically designed for small to medium manufacturers, which may provide more relevant features compared to broader platforms that serve a wider audience.

How easy is it to set up RealTrac?

RealTrac is designed with ease of implementation in mind, and the companys support team assists clients through the setup process to ensure a smooth transition.

Does RealTrac offer training or tutorials?

Yes, RealTrac provides training resources and tutorials to help users become proficient in using their products effectively.

What languages does RealTrac support?

RealTrac primarily supports English; however, for specific inquiries regarding language support, it is best to contact their customer service.

What problems does RealTrac solve?

RealTrac solves issues related to production inefficiencies, lack of real-time visibility, and difficulties in scheduling, ultimately helping manufacturers streamline operations and improve productivity.

Is RealTrac worth the investment?

Many users find RealTrac to be a worthwhile investment due to its potential to enhance operational efficiency and provide valuable insights, resulting in cost savings and improved productivity.