REDCap

Frequently Asked Questions about REDCap

Who are REDCap?

REDCap is a secure web application designed for building and managing online surveys and databases. It is widely used in academic, non-profit, and government sectors to facilitate research data collection and management.

What are REDCaps products?

REDCaps primary product is its data collection and management platform, which allows users to create and manage surveys and databases efficiently. The platform is customisable and supports various data types and research methodologies.

What services do REDCap offer?

REDCap offers a range of services, including project setup assistance, user training, and ongoing technical support. Additionally, they provide resources and documentation to help users maximise the platforms capabilities.

What type of companies do REDCaps products suit?

REDCaps products are suitable for academic institutions, non-profit organisations, healthcare providers, and government agencies that require efficient data collection and management solutions for research projects.

How much does REDCaps product cost?

REDCap is generally offered free of charge to non-profit and academic institutions. However, costs may vary for commercial users or specific custom implementations.

Does REDCap offer a free trial?

As REDCap is free for many users, there is no formal free trial required. Users can access the platform and its features without any initial cost.

What discounts does REDCap offer on their products?

REDCap does not offer discounts in the traditional sense, as it is primarily free for eligible users, particularly in academic and non-profit sectors.

Are there any hidden fees or additional costs with REDCap?

For most users, there are no hidden fees or additional costs associated with using REDCap. However, commercial users or those requiring specific customisation may incur costs.

Who uses REDCaps products?

REDCap is used by researchers, data managers, and project coordinators in various sectors, including academic institutions, healthcare organisations, and non-profit entities focused on research.

What are the main features of REDCaps products/services?

Main features of REDCap include user-friendly data entry forms, automated export procedures, audit trails, project customisation options, and support for longitudinal studies and multi-site data collection.

How does REDCap compare to its competitors?

REDCap is often noted for its user-friendly interface and robust functionality, particularly in academic settings. While other platforms may offer more extensive features, REDCaps cost-effectiveness and customisability make it a popular choice among researchers.

Is REDCaps platform easy to use?

Yes, REDCaps platform is designed to be user-friendly, allowing users to create and manage their projects with minimal training. Various resources and tutorials are available to assist new users.

How easy is it to set up REDCaps product or service?

Setting up REDCap is relatively straightforward. Users can create a new project in a few simple steps, and the platform provides guided assistance throughout the process.

Is REDCap reliable?

Yes, REDCap is considered reliable and is widely used by thousands of institutions globally. Its security features and data management capabilities contribute to its reputation as a dependable platform.

Does REDCap offer customer support?

REDCap provides customer support through its user community and help documentation. Many institutions have dedicated support staff to assist users with their specific queries.

How secure is REDCapÕs platform?

REDCap is designed with security in mind, featuring user authentication, data encryption, and compliance with various regulations to ensure the protection of sensitive information.

Does REDCap integrate with other tools or platforms?

Yes, REDCap can integrate with various other tools and platforms, depending on the institutions implementation. Common integrations include statistical software and data management systems.

Can I use REDCap on mobile devices?

REDCap is accessible via mobile devices through web browsers, allowing users to collect and manage data on-the-go.

What do users say about REDCap?

Users typically praise REDCap for its ease of use, flexibility, and robust features. However, some may note limitations in advanced functionalities compared to other commercial data management tools.

What are the pros and cons of REDCap?

Pros include its user-friendly interface, cost-effectiveness, and strong data security features. Cons may involve limitations in certain advanced analytical tools and customisation options compared to paid solutions.

How can I purchase REDCapÕs services?

REDCaps services are available for free to eligible users. Interested commercial users should contact the REDCap team or their institution for potential access and pricing details.

What is the cancellation or refund policy for REDCap?

Since REDCap is primarily free for eligible users, there is no formal cancellation or refund policy. Users can discontinue their projects as needed without incurring costs.

What are the common use cases for REDCap?

Common use cases include managing clinical trials, academic research projects, and data collection for surveys across various fields such as medicine, social sciences, and public health.

Why choose REDCap over other options?

REDCap is often chosen for its cost-effectiveness, ease of use, and strong data management capabilities, particularly in research environments where budget constraints are a concern.

Does REDCap offer training or tutorials?

Yes, REDCap provides various training resources and tutorials to assist users in understanding how to effectively use the platform.

What languages does REDCap support?

REDCap primarily supports English, but it can be customisable to accommodate other languages depending on institutional requirements and project needs.

What problems does REDCap solve?

REDCap addresses the need for efficient and secure data collection and management in research, facilitating streamlined processes for researchers and data managers.

Is REDCap worth the investment?

For eligible users, REDCap is an excellent investment due to its cost-free nature and robust functionalities, making it a valuable tool for data management in research settings.