Robin

Frequently Asked Questions about Robin

Who are Robin?

Robin is a technology company that provides workplace solutions aimed at improving office space management and employee experience. Their platform enables organisations to optimise the use of their spaces and enhance collaboration among teams.

What are Robins products?

Robin offers a suite of products including desk booking systems, meeting room scheduling tools, and analytics for workspace utilisation. Their products are designed to facilitate seamless collaboration and enhance productivity in the workplace.

What services do Robin offer?

In addition to their software products, Robin offers services such as implementation support, onboarding for new users, and ongoing customer support to ensure users can effectively utilise their tools.

What type of companies do Robins products suit?

Robins products are suitable for a variety of companies, including small startups, mid-sized businesses, and large enterprises, particularly those with flexible working arrangements or shared office spaces.

How much does Robins product cost?

Pricing for Robins products varies based on the size of the organisation and the specific features required. For detailed pricing information, users are encouraged to contact Robin directly or visit their website.

Does Robin offer a free trial?

Yes, Robin offers a free trial period for potential customers to explore their platform and evaluate its features before making a commitment.

What discounts does Robin offer on their products?

Robin may offer discounts for annual subscriptions or for larger organisations that require multiple licenses. It is recommended to inquire directly with Robin for specific discount opportunities.

Are there any hidden fees or additional costs with Robin?

Robin is transparent about its pricing structure, and there are no hidden fees. However, additional costs may arise depending on customised features or services requested beyond the standard offerings.

Who uses Robins products?

Robins products are used by a wide range of organisations, including tech companies, educational institutions, and corporate offices, all seeking to improve their workspace management and employee collaboration.

What are the main features of Robins products/services?

Main features of Robins products include real-time desk and meeting room booking, analytics for space utilisation, integration with calendar systems, and a user-friendly interface that enhances the employee experience.

How does Robin compare to its competitors?

Robin is noted for its intuitive design and robust analytics capabilities compared to competitors. The platforms focus on user experience and integration with existing workplace tools sets it apart in the market.

Is Robins platform easy to use?

Yes, Robins platform is designed with user experience in mind, making it straightforward for employees to navigate and utilise its features effectively.

How easy is it to set up Robins product or service?

Setting up Robins product is generally simple, with guided implementation processes and support available to assist organisations in getting started quickly.

Is Robin reliable?

Robin is considered a reliable platform, with a strong reputation for uptime and performance. Users typically report positive experiences with the stability of the service.

Does Robin offer customer support?

Yes, Robin provides customer support through various channels including email, chat, and a comprehensive help centre to assist users with any issues or questions.

How secure is RobinÕs platform?

Robin prioritises security and implements robust measures to protect user data, including encryption and compliance with industry standards for data protection.

Does Robin integrate with other tools or platforms?

Yes, Robin integrates with various tools and platforms, including popular calendar applications and collaboration software, to provide a seamless user experience.

Can I use Robin on mobile devices?

Yes, Robin offers a mobile-responsive platform, allowing users to access its features from smartphones and tablets, enhancing flexibility for remote or on-the-go users.

What do users say about Robin?

Users generally provide positive feedback about Robin, highlighting its ease of use, effective space management capabilities, and responsive customer support as key strengths.

What are the pros and cons of Robin?

Pros include a user-friendly interface, robust analytics, and strong customer support. Cons may include pricing considerations for smaller organisations and potential limitations in customisation options.

How can I purchase RobinÕs services?

Interested users can purchase Robins services directly through their website or by contacting their sales team for tailored solutions and pricing information.

What is the cancellation or refund policy for Robin?

Robin typically has a cancellation policy in place that allows users to cancel their subscription within a specified period. Refunds may be available depending on the circumstances, and users should refer to the terms and conditions for specifics.

What are the common use cases for Robin?

Common use cases for Robin include managing desk bookings in shared office environments, scheduling meeting rooms, and analysing workspace utilisation to inform strategic decisions on office layout.

Why choose Robin over other options?

Choosing Robin may be advantageous for organisations seeking an intuitive and comprehensive workspace management solution that integrates well with existing tools and prioritises user experience.

How easy is it to set up Robin?

Setting up Robin is designed to be straightforward, with a streamlined onboarding process and access to support resources to help organisations implement the platform efficiently.

Does Robin offer training or tutorials?

Yes, Robin provides training materials and tutorials to help users understand the platforms features and maximise their usage of the tools available.

What languages does Robin support?

Robin primarily supports English, but additional language support may be available. Users should check with Robin for the most current language offerings.

What problems does Robin solve?

Robin addresses common workplace challenges such as inefficient space utilisation, coordination of meeting schedules, and difficulties in managing flexible working arrangements.

Is Robin worth the investment?

Many organisations find Robin to be a worthwhile investment due to the potential for increased productivity, improved employee satisfaction, and better utilisation of office space, leading to cost savings in the long term.