Rocket Lawyer

Frequently Asked Questions about Rocket Lawyer

Who are Rocket Lawyer?

Rocket Lawyer is a legal technology company that provides online legal services and resources, helping individuals and businesses create, manage, and access legal documents and advice efficiently. Founded in 2008, Rocket Lawyer aims to make legal support accessible and affordable for everyone.

What are Rocket Lawyers products?

Rocket Lawyer offers a variety of products, including legal documents, document templates, and legal advice services. Users can create customisable legal documents such as contracts, wills, and business formation documents, as well as access a library of legal resources and articles.

What services do Rocket Lawyer offer?

Rocket Lawyer provides services such as document creation, legal advice, business formation services, and access to a network of lawyers for consultation. They also offer subscription plans that provide ongoing legal support and document storage.

What type of companies do Rocket Lawyers products suit?

Rocket Lawyers products are suitable for small businesses, startups, and individual entrepreneurs who require legal documents and advice without the need for a full-time in-house legal team. Their offerings cater to various industries and legal needs.

How much does Rocket Lawyers product cost?

Rocket Lawyer operates on a subscription model, with plans starting at approximately £25 per month, allowing users to create unlimited documents and access legal advice. Individual documents can also be purchased on a pay-per-use basis, generally costing around £20 to £50 each, depending on complexity.

Does Rocket Lawyer offer a free trial?

Yes, Rocket Lawyer offers a free trial period for new users, typically lasting for seven days. During this trial, users can access various services and create documents without charge.

What discounts does Rocket Lawyer offer on their products?

Rocket Lawyer occasionally provides discounts for new subscribers and promotional offers during specific periods. Users can check the website for any current promotions or offers.

Are there any hidden fees or additional costs with Rocket Lawyer?

Rocket Lawyers pricing is transparent, and there are no hidden fees associated with their subscription plans. However, additional costs may apply for certain premium features or specific legal consultations beyond the basic offerings.

Who uses Rocket Lawyers products?

Rocket Lawyers products are used by individuals, small business owners, freelancers, and entrepreneurs who need legal documents and advice without incurring high legal fees. Their services are particularly popular among those who are seeking straightforward legal solutions.

What are the main features of Rocket Lawyers products/services?

Main features of Rocket Lawyers products include:

• Customisable legal document templates
• Unlimited document creation with subscription
• Access to legal advice from licensed attorneys
• Business formation services
• Document storage and management

How does Rocket Lawyer compare to its competitors?

Rocket Lawyer is known for its comprehensive document creation tools and access to legal advice, making it competitive with other legal service providers such as LegalZoom and LawDepot. Its user-friendly interface and subscription model set it apart, although individual preferences may vary based on specific legal needs.

Is Rocket Lawyers platform easy to use?

Yes, Rocket Lawyers platform is designed to be user-friendly, with an intuitive interface that simplifies the process of creating legal documents and accessing services. Users typically find it straightforward to navigate.

How easy is it to set up Rocket Lawyers product or service?

Setting up Rocket Lawyers services is relatively easy. Users can sign up online, choose a subscription plan, and start creating documents within minutes. The platform provides guided steps to ensure a smooth setup process.

Is Rocket Lawyer reliable?

Rocket Lawyer is considered reliable, with a solid reputation in the legal services industry. They have served millions of users and maintain a commitment to providing accurate and compliant legal documents.

Does Rocket Lawyer offer customer support?

Yes, Rocket Lawyer offers customer support through various channels, including email and live chat. They also provide a comprehensive help centre with FAQs and guides to assist users.

How secure is Rocket Lawyer’s platform?

Rocket Lawyer takes security seriously, implementing industry-standard encryption and security measures to protect user data. They comply with relevant data protection regulations to ensure the safety of personal information.

Does Rocket Lawyer integrate with other tools or platforms?

Rocket Lawyer has limited integrations with third-party tools. However, users may export documents in various formats compatible with other applications, enhancing usability in different contexts.

Can I use Rocket Lawyer on mobile devices?

Yes, Rocket Lawyers platform is mobile-responsive, allowing users to access their services and documents on smartphones and tablets through a web browser.

What do users say about Rocket Lawyer?

User reviews of Rocket Lawyer are generally positive, highlighting the ease of use, quality of documents, and helpful legal advice. Some users have noted limitations in certain areas, but overall, it is well-regarded for its value.

What are the pros and cons of Rocket Lawyer?

Pros of Rocket Lawyer include:

• User-friendly interface
• Comprehensive legal document library
• Affordable subscription plans

Cons include:

• Limited integration with other tools
• Some users may require more specialised legal advice

How can I purchase Rocket Lawyer’s services?

Users can purchase Rocket Lawyers services directly from their website by selecting a subscription plan or opting for individual document purchases. Payment can be made using various methods, including credit and debit cards.

What is the cancellation or refund policy for Rocket Lawyer?

Rocket Lawyer allows users to cancel their subscription at any time. If a user cancels during the free trial period, they will not be charged. Refunds for monthly subscriptions are generally not provided, but users can review their specific subscription terms for details.

What are the common use cases for Rocket Lawyer?

Common use cases for Rocket Lawyer include creating contracts for business transactions, drafting wills and estate planning documents, forming LLCs and corporations, and obtaining legal advice for various personal and business matters.

Why choose Rocket Lawyer over other options?

Choosing Rocket Lawyer over other options may be beneficial for those seeking a cost-effective solution for legal document creation and advice, with an easy-to-navigate platform and a subscription model that provides flexibility for ongoing legal needs.

Does Rocket Lawyer offer training or tutorials?

Yes, Rocket Lawyer provides training materials and tutorials through their help centre, including guides on how to use their platform effectively and create legal documents.

What languages does Rocket Lawyer support?

Rocket Lawyer primarily operates in English, but they offer some resources and documents that may be available in other languages depending on the specific legal needs and jurisdiction.

What problems does Rocket Lawyer solve?

Rocket Lawyer addresses common legal challenges faced by individuals and small businesses, such as the need for affordable legal documents, the lack of access to legal advice, and the complexities of compliance with legal requirements.

Is Rocket Lawyer worth the investment?

Many users find Rocket Lawyer to be a worthwhile investment due to its cost-effectiveness, ease of use, and comprehensive offerings for legal support. However, the value may vary based on individual needs and legal requirements.