Rokoko

Frequently Asked Questions about Rokoko Studio

Who are Rokoko?

Rokoko is a technology company that specialises in motion capture and animation solutions for the entertainment and gaming industries. Founded in 2014, the company aims to provide accessible and efficient tools for animators, game developers, and filmmakers.

What are Rokokos products?

Rokoko offers several products, including Rokoko Studio, a motion capture software that allows users to create animations using data captured from their motion capture suits and devices. Additionally, they provide motion capture suits and accessories designed for various applications in animation and game development.

What services do Rokoko offer?

Rokoko provides a range of services, including motion capture solutions, animation tools, and educational resources. They also offer support and training for users to help them effectively utilise their products.

What type of companies do Rokokos products suit?

Rokokos products are suitable for a variety of companies, including game development studios, animation studios, film production companies, and educational institutions. Their tools cater to professionals and enthusiasts alike, offering scalability for small indie projects to large-scale productions.

How much does Rokokos product cost?

The pricing for Rokokos products varies based on the specific tools and services chosen. Rokoko Studio offers subscription plans with different tiers, while motion capture suits have their own pricing structures. For the most accurate and up-to-date pricing, it is advisable to visit their official website.

Does Rokoko offer a free trial?

Yes, Rokoko offers a free trial of Rokoko Studio, allowing users to experience the software and its features before committing to a subscription. The trial typically lasts for a limited time and provides access to the full functionality of the software.

What discounts does Rokoko offer on their products?

Rokoko occasionally provides discounts and promotional offers on their products, particularly during special events or for educational institutions. It is recommended to check their website or subscribe to their newsletter for updates on any available discounts.

Are there any hidden fees or additional costs with Rokoko?

Rokoko aims to maintain transparency in their pricing. However, users should be aware that additional costs may arise from optional features, upgrades, or add-ons not included in the initial purchase or subscription. It is best to review the terms of service for detailed information.

Who uses Rokokos products?

Rokokos products are used by a diverse range of individuals and organisations, including professional animators, game developers, filmmakers, educators, and hobbyists engaged in motion capture and animation projects.

What are the main features of Rokokos products/services?

Main features of Rokoko Studio include real-time motion capture, intuitive animation tools, character rigging, and the ability to export animations to various formats. The motion capture suits provide high-quality data capture with ease of use and portability.

How does Rokoko compare to its competitors?

Rokoko distinguishes itself from competitors through its focus on affordability, ease of use, and accessibility. Their products are designed for both professionals and amateurs, making motion capture technology more available compared to other high-end solutions in the market.

Is Rokokos platform easy to use?

Yes, Rokokos platform is designed to be user-friendly, featuring a straightforward interface that allows users to navigate the software with ease. Comprehensive tutorials and support resources further enhance the user experience.

How easy is it to set up Rokokos product or service?

Setting up Rokokos products is relatively simple. The software installation process is quick, and the motion capture suits are designed for easy wear and calibration. Detailed setup guides are available to assist users in the process.

Is Rokoko reliable?

Rokoko has established a reputation for reliability within the industry, with many users reporting positive experiences with their products. Regular updates and customer feedback help enhance the platforms stability and performance.

Does Rokoko offer customer support?

Yes, Rokoko provides customer support through various channels, including email and an online help centre. Users can access documentation, tutorials, and community forums to address their queries and issues.

How secure is Rokoko’s platform?

Rokoko prioritises user security and employs industry-standard measures to protect user data and privacy. They regularly update their systems to safeguard against potential vulnerabilities.

Does Rokoko integrate with other tools or platforms?

Yes, Rokoko Studio integrates with several popular 3D software platforms, including Unity and Unreal Engine, allowing users to streamline their workflow and enhance their animation projects.

Can I use Rokoko on mobile devices?

Rokokos main product, Rokoko Studio, is designed for desktop use, and there is currently no dedicated mobile application. However, users can access certain features through web-based platforms, depending on their needs.

What do users say about Rokoko?

User feedback on Rokoko is generally positive, with many praising the accessibility and functionality of their products. Users appreciate the ease of use and the quality of motion capture data, though some mention a learning curve for new users.

What are the pros and cons of Rokoko?

Pros of Rokoko include affordability, user-friendly interface, and robust motion capture capabilities. Cons may include limitations in advanced features compared to high-end competitors and the need for a suitable hardware setup.

How can I purchase Rokoko’s services?

Users can purchase Rokokos services directly from their official website. Options include subscription plans for Rokoko Studio and the purchase of motion capture suits and accessories.

What is the cancellation or refund policy for Rokoko?

Rokokos cancellation and refund policy may vary based on the product or service purchased. It is recommended to review their terms of service or contact customer support for specific details regarding cancellations and refunds.

What are the common use cases for Rokoko?

Common use cases for Rokoko include creating animations for video games, film production, virtual reality experiences, and educational projects. Their tools are versatile and can be applied in various creative fields.

Why choose Rokoko over other options?

Choosing Rokoko may be beneficial for those seeking an affordable, user-friendly motion capture solution that does not compromise quality. Their focus on accessibility makes it an appealing choice for both professionals and hobbyists.

How easy is it to set up Rokoko?

As mentioned earlier, Rokoko products are designed for easy setup, with straightforward installation processes and user-friendly interfaces that facilitate quick configuration for motion capture and animation tasks.

Does Rokoko offer training or tutorials?

Yes, Rokoko provides a range of training resources and tutorials, including video guides and documentation, to help users maximise their understanding and use of the software and hardware.

What languages does Rokoko support?

Rokoko primarily supports English, but they may offer additional language options for their documentation and customer support. It is advisable to check their website for the latest information on language support.

What problems does Rokoko solve?

Rokoko addresses challenges in the animation and motion capture process, providing accessible tools that allow users to create high-quality animations without the need for expensive equipment or extensive technical expertise.

Is Rokoko worth the investment?

Rokoko can be considered a worthwhile investment for individuals and organisations looking for reliable and affordable motion capture solutions. Its combination of features, ease of use, and support makes it a compelling option in the market.