Rossum

Frequently Asked Questions about Rossum

Who are Rossum?

Rossum is a technology company that specialises in intelligent document processing. Their platform leverages artificial intelligence to automate data extraction from documents, reducing the need for manual data entry and improving operational efficiency.

What are Rossums products?

Rossum offers a cloud-based document processing platform that includes features for data extraction, document classification, and integration with other business systems. Their primary product is the Rossum Document Automation platform, which can handle various document types including invoices, receipts, and purchase orders.

What services do Rossum offer?

In addition to their document processing platform, Rossum provides implementation services, customer support, and training to help users effectively utilise their technology. They also offer integration capabilities with various enterprise resource planning (ERP) and customer relationship management (CRM) systems.

What type of companies do Rossums products suit?

Rossums products are suitable for companies of all sizes, particularly those that handle large volumes of documents such as invoices and contracts. Industries that commonly benefit from Rossums solutions include finance, accounting, logistics, and retail.

How much does Rossums product cost?

Pricing for Rossums products varies based on factors such as the volume of documents processed and specific feature requirements. Prospective customers are encouraged to contact Rossum directly for a customised quote based on their needs.

Does Rossum offer a free trial?

Yes, Rossum offers a free trial for potential users to evaluate the platforms capabilities. This allows organisations to assess its suitability before committing to a purchase.

What discounts does Rossum offer on their products?

Rossum may offer discounts based on the volume of documents processed or contract length. Specific discount details can be obtained by contacting their sales team.

Are there any hidden fees or additional costs with Rossum?

Rossum aims to maintain transparency regarding pricing. However, additional costs may apply depending on specific integrations, advanced features, or support services required. It is advisable to clarify all potential costs with a Rossum representative.

Who uses Rossums products?

Rossums products are used by businesses across various sectors, including accounts payable teams, financial institutions, and logistics companies, who require efficient document processing to enhance productivity.

What are the main features of Rossums products/services?

Main features of Rossums platform include AI-driven data extraction, automated document classification, user-friendly interface, API integrations, and robust analytics for monitoring document processing efficiency.

How does Rossum compare to its competitors?

Rossum differentiates itself through its focus on AI-driven extraction capabilities and ease of use. Compared to competitors, it offers a more intuitive interface and a higher accuracy rate in data extraction, making it a preferred choice for many users.

Is Rossums platform easy to use?

Yes, Rossums platform is designed with user experience in mind, featuring an intuitive interface that simplifies document processing tasks. Users can easily navigate the system and access features without extensive training.

How easy is it to set up Rossums product or service?

Setting up Rossums product is straightforward, with a guided onboarding process. Users can quickly integrate the platform with existing systems and start processing documents with minimal disruption to their operations.

Is Rossum reliable?

Rossum is regarded as a reliable solution for document processing, with a strong track record of performance and customer satisfaction. The platform is built to handle high volumes of documents efficiently and accurately.

Does Rossum offer customer support?

Yes, Rossum provides customer support through various channels, including email and live chat, to assist users with any issues or questions they may have.

How secure is Rossum’s platform?

Rossum prioritises security and employs industry-standard measures to protect user data. This includes encryption, secure access controls, and compliance with relevant data protection regulations.

Does Rossum integrate with other tools or platforms?

Yes, Rossum offers integration capabilities with a variety of enterprise systems, including ERPs and CRMs, allowing businesses to streamline their workflows and enhance data accuracy across systems.

Can I use Rossum on mobile devices?

Rossums platform is primarily designed for desktop use, but it is accessible via mobile devices through web browsers. A dedicated mobile application is not currently available.

What do users say about Rossum?

Users generally praise Rossum for its ease of use, accuracy in data extraction, and the efficiency gains it provides. Some users have noted that the initial setup can take time but find the long-term benefits outweigh this effort.

What are the pros and cons of Rossum?

Pros of Rossum include its advanced AI capabilities, user-friendly interface, and effective customer support. Cons may include potential costs for larger volumes of documents and the initial learning curve associated with setup.

How can I purchase Rossum’s services?

To purchase Rossums services, interested parties can visit their website and request a demo or contact their sales team for further information on pricing and service plans.

What is the cancellation or refund policy for Rossum?

Rossums cancellation and refund policies may vary based on the service agreements. It is recommended to review the terms during the purchase process or consult with a Rossum representative for specific details.

What are the common use cases for Rossum?

Common use cases for Rossum include automating data entry for invoices, streamlining document workflows in accounts payable, and enhancing the processing of various document types in business operations.

Why choose Rossum over other options?

Choosing Rossum may be beneficial due to its AI-driven processing capabilities, ease of use, and strong integration options, which can lead to significant efficiency improvements compared to alternative solutions.

Does Rossum offer training or tutorials?

Rossum provides training resources and tutorials to help users maximise their use of the platform. This includes documentation, webinars, and support from their customer service team.

What languages does Rossum support?

Rossum currently supports multiple languages for document processing, making it suitable for international use. Specific language capabilities can be confirmed by contacting Rossum directly.

What problems does Rossum solve?

Rossum addresses several common challenges in document processing, including reducing manual data entry errors, speeding up document workflows, and improving data accuracy, thereby enhancing overall operational efficiency.

Is Rossum worth the investment?

Whether Rossum is worth the investment depends on the specific needs of a business. For organisations that process large volumes of documents, the efficiencies gained from automation can justify the cost, leading to long-term savings.