RSA SecurID

Frequently Asked Questions about RSA SecurID

Who are RSA?

RSA is a global cybersecurity company that provides solutions aimed at securing enterprises from evolving threats. Established in 1982, RSA has been at the forefront of developing identity and access management solutions, leveraging its expertise to help organisations manage risk and increase security across their operations.

What are RSAs products?

RSA offers a range of products, primarily focusing on identity and access management, fraud detection, and risk management solutions. Their flagship product is RSA SecurID, which provides multi-factor authentication and secure access to applications and data.

What services do RSA offer?

RSA provides various services including consulting, implementation, training, and ongoing support for their cybersecurity products. They also offer managed services to help organisations maintain their security posture.

What type of companies do RSAs products suit?

RSAs products are suitable for organisations of all sizes across various industries, including finance, healthcare, government, and technology, where security and compliance are critical.

How much does RSAs product cost?

The cost of RSAs products, including SecurID, varies based on the size of the organisation, the number of users, and specific deployment needs. Pricing is typically provided upon request, tailored to each customers requirements.

Does RSA offer a free trial?

RSA does not typically offer a free trial for SecurID. However, potential customers may inquire about demo options to evaluate the product before making a commitment.

What discounts does RSA offer on their products?

RSA may provide discounts based on volume licensing, long-term contracts, or special promotions, but details can vary. Interested customers should contact RSA directly for specific pricing and discount information.

Are there any hidden fees or additional costs with RSA?

RSA aims to provide transparent pricing. However, additional costs may arise from optional services such as advanced support, custom implementation, or additional training sessions. It is advisable to clarify any potential extra fees during the purchasing process.

Who uses RSAs products?

RSAs products are used by a diverse range of enterprises, including large corporations, government agencies, and organisations in regulated industries that require robust security measures to protect sensitive data and comply with regulations.

What are the main features of RSAs products/services?

Main features of RSA SecurID include multi-factor authentication, risk-based authentication, single sign-on capabilities, and extensive reporting and analytics. These features are designed to enhance security while improving user experience.

How does RSA compare to its competitors?

RSA is considered a leader in the identity and access management space, competing with companies like Duo Security and Okta. RSA differentiates itself through its comprehensive security offerings and deep integration capabilities across diverse environments.

Is RSAs platform easy to use?

RSA SecurID is designed with user experience in mind, featuring a straightforward interface for both administrators and end-users. While initial setup may require some technical expertise, ongoing use is generally user-friendly.

How easy is it to set up RSAs product or service?

Setting up RSA SecurID can vary in complexity depending on the existing infrastructure of the organisation. RSA provides documentation and support to facilitate the implementation process, making it manageable for IT teams.

Is RSA reliable?

RSA has a long-standing reputation in the cybersecurity industry and is regarded as a reliable provider. Their solutions are used by numerous high-profile organisations, indicating a track record of dependability.

Does RSA offer customer support?

Yes, RSA provides robust customer support, including technical assistance, online resources, and community forums to help users resolve issues and optimise their use of the products.

How secure is RSA’s platform?

RSAs platform employs advanced security measures, including encryption, rigorous access controls, and regular updates to protect against vulnerabilities. Their commitment to security is a core aspect of their business model.

Does RSA integrate with other tools or platforms?

Yes, RSA SecurID integrates with a wide range of applications and platforms, including cloud services, enterprise applications, and VPNs, enabling seamless security across various environments.

Can I use RSA on mobile devices?

RSA SecurID supports mobile devices, offering a mobile app that allows users to generate secure one-time passwords and access protected resources on the go.

What do users say about RSA?

User feedback on RSAs products is generally positive, highlighting their effectiveness in enhancing security and the quality of customer support. Some users mention a learning curve during initial setup but appreciate the comprehensive features once implemented.

What are the pros and cons of RSA?

Pros of RSA include strong security features, reliable performance, and extensive integration capabilities. Cons may include a complex initial setup and potentially higher costs compared to some competitors.

How can I purchase RSA’s services?

RSAs services can be purchased directly through their website or by contacting their sales team for tailored solutions and quotes based on specific organisational needs.

What is the cancellation or refund policy for RSA?

RSA typically has specific terms regarding cancellation and refunds, which may vary by contract. It is advisable to review these terms prior to purchase or contact customer service for detailed information.

What are the common use cases for RSA?

Common use cases for RSA SecurID include securing access to sensitive applications, protecting user identities, enabling secure remote access for employees, and ensuring compliance with regulatory requirements.

Why choose RSA over other options?

RSA is often chosen for its comprehensive security features, proven track record, and robust customer support. Organisations looking for a well-established provider with extensive capabilities may find RSA to be a suitable choice.

How easy is it to set up RSA?

The ease of setup for RSA can depend on the specific environment and existing infrastructure. RSA provides detailed documentation and support to assist customers throughout the implementation process.

Does RSA offer training or tutorials?

Yes, RSA offers training programs and tutorials to help users understand how to effectively use their products. These resources aim to enhance user knowledge and maximise the benefits of the solutions.

What languages does RSA support?

RSAs products and support services are primarily available in English, but they may also offer resources in other languages depending on the region and customer needs.

What problems does RSA solve?

RSA addresses various security challenges, such as unauthorised access, identity theft, compliance with regulations, and the need for secure remote access, thereby enhancing overall organisational security posture.

Is RSA worth the investment?

Investing in RSA is generally regarded as worthwhile for organisations prioritising security and compliance. The comprehensive features and strong support can lead to a significant reduction in security risks and enhanced operational efficiency.