Saviom PSA

Frequently Asked Questions about Saviom PSA

Who are Saviom?

Saviom is a software company that specializes in providing Professional Services Automation (PSA) solutions. Founded in 2008, Saviom has developed a reputation for delivering tools that help organisations manage their resources, projects, and financials efficiently.

What are Savioms products?

Saviom offers a range of products, primarily focused on Professional Services Automation, including resource management, project management, timesheet management, and reporting and analytics tools designed for effective business operations.

What services do Saviom offer?

Saviom provides implementation services, customer support, and training to ensure users can effectively utilise their PSA solutions. They also offer ongoing maintenance and updates for their software products.

What type of companies do Savioms products suit?

Savioms products are suitable for medium to large enterprises across various industries, including consulting, IT services, engineering, and project-based businesses that require robust resource and project management capabilities.

How much does Savioms product cost?

The cost of Savioms products varies based on the specific solution and the number of users. Pricing is typically offered on a subscription basis, and potential customers are encouraged to contact Saviom for a tailored quote based on their needs.

Does Saviom offer a free trial?

Yes, Saviom offers a free trial of their PSA software, allowing prospective users to explore the features and functionalities before committing to a subscription.

What discounts does Saviom offer on their products?

Saviom may offer promotional discounts for annual subscriptions or for bulk user licenses. It is advisable to check their website or contact their sales team for the latest offers.

Are there any hidden fees or additional costs with Saviom?

Saviom aims to provide transparent pricing; however, it is recommended to confirm with them directly regarding any potential additional costs, such as for premium features or advanced support services.

Who uses Savioms products?

Savioms products are used by project managers, resource managers, and executives in various industries, including IT, consulting, and engineering, who require effective management and oversight of projects and resources.

What are the main features of Savioms products/services?

Main features of Savioms PSA solutions include resource scheduling, project tracking, timesheet management, forecasting, reporting and analytics, and integration capabilities with other business tools.

How does Saviom compare to its competitors?

Saviom is noted for its flexibility and customisability compared to competitors. It offers a comprehensive suite of PSA features that can be tailored to meet specific organisational needs, along with strong customer support.

Is Savioms platform easy to use?

Users generally find Savioms platform to be user-friendly, with an intuitive interface that simplifies navigation and access to features, although initial training may be required for full utilisation.

How easy is it to set up Savioms product or service?

Setting up Savioms products is designed to be straightforward, with guided implementation processes and support available to assist organisations in getting started quickly.

Is Saviom reliable?

Saviom is considered a reliable solution, with a track record of uptime and performance stability. Customer testimonials often highlight the softwares effectiveness in managing projects and resources.

Does Saviom offer customer support?

Yes, Saviom offers customer support through various channels, including email, phone, and live chat, to assist users with any queries or issues they may encounter.

How secure is SaviomÕs platform?

Saviom prioritises security and implements measures such as data encryption, regular security audits, and compliance with industry standards to protect user data and ensure platform integrity.

Does Saviom integrate with other tools or platforms?

Yes, Saviom integrates with various third-party tools and platforms, including popular project management applications, CRM systems, and financial software to enhance overall functionality.

Can I use Saviom on mobile devices?

Savioms platform is accessible via web browsers, which allows users to access its features on mobile devices. However, a dedicated mobile application may not be available.

What do users say about Saviom?

User feedback on Saviom generally highlights its robust features and customisable options, with some users noting the learning curve associated with mastering all functionalities. Overall, it is positively reviewed for improving project and resource management.

What are the pros and cons of Saviom?

Pros: Comprehensive features, flexibility, strong customer support, and good integration capabilities.

Cons: Initial learning curve and potential complexity for new users.

How can I purchase SaviomÕs services?

Interested customers can purchase SaviomÕs services directly through their website by selecting the desired product and completing the registration process.

What is the cancellation or refund policy for Saviom?

Savioms cancellation and refund policy details can vary, so it is advisable to review the terms on their website or to contact their support team for specific information regarding cancellations and potential refunds.

What are the common use cases for Saviom?

Common use cases for Saviom include managing project timelines, allocating resources effectively, tracking employee timesheets, and generating reports for project performance analysis.

Why choose Saviom over other options?

Saviom is chosen for its comprehensive feature set, flexibility in customisation, and strong customer support, making it a robust option for organisations seeking effective PSA solutions.

How easy is it to set up Saviom?

Saviom is designed for easy setup, with support and resources provided to facilitate quick implementation and user onboarding.

Does Saviom offer training or tutorials?

Yes, Saviom provides training resources and tutorials to help users understand how to make the most of their products and ensure effective utilisation.

What languages does Saviom support?

Savioms platform supports multiple languages, catering to a diverse user base across different regions. Specific language availability can be confirmed on their website.

What problems does Saviom solve?

Saviom addresses common challenges in project and resource management, such as inefficient resource allocation, lack of visibility into project progress, and difficulties in timesheet management.

Is Saviom worth the investment?

Many users find Saviom to be a worthwhile investment due to the efficiencies it provides in managing projects and resources, ultimately leading to improved productivity and profitability for organisations.