Scalefusion MDM

Frequently Asked Questions about Scalefusion

Who are Scalefusion?

Scalefusion is a mobile device management (MDM) solution provider that helps businesses manage their mobile devices, applications, and content across various operating systems. The company focuses on enhancing security, productivity, and device management for enterprises.

What are Scalefusions products?

Scalefusion offers a comprehensive mobile device management solution designed to secure and manage mobile devices, tablets, and laptops. Their products include features for device locking, application management, content management, and remote device monitoring.

What services do Scalefusion offer?

Scalefusion provides a range of services, including device management, application management, content security, remote support, and analytics reporting. They also offer consultation services to help businesses implement their MDM solutions effectively.

What type of companies do Scalefusions products suit?

Scalefusions products are suitable for businesses of all sizes, from small enterprises to large corporations. They are particularly beneficial for companies with a mobile workforce, retail businesses, educational institutions, and organisations requiring enhanced security for their devices.

How much do Scalefusions products cost?

The cost of Scalefusions products varies based on the plan selected and the number of devices being managed. They offer flexible pricing models tailored to different business needs, and specific pricing details can be obtained by contacting their sales team directly.

Does Scalefusion offer a free trial?

Yes, Scalefusion offers a free trial period, allowing potential customers to explore their features and functionalities before making a commitment. Users can sign up on their website to access the trial.

What discounts does Scalefusion offer on their products?

Scalefusion occasionally provides discounts and promotional offers, particularly for annual subscriptions or bulk device management. Interested customers should check their website or contact customer support for current offers.

Are there any hidden fees or additional costs with Scalefusion?

Scalefusion is transparent about their pricing. However, additional costs may arise if users opt for premium features beyond the standard package. It is advisable to review the pricing structure carefully or consult with their support team for detailed information.

Who uses Scalefusions products?

Scalefusions products are used by various organisations, including retail chains, educational institutions, healthcare providers, and logistics companies. Their user base includes IT administrators and managers responsible for device security and management.

What are the main features of Scalefusions products/services?

Key features of Scalefusions products include device lockdown, application whitelisting, remote monitoring, content filtering, location tracking, and remote troubleshooting. These features aim to enhance security and facilitate efficient device management.

How does Scalefusion compare to its competitors?

Scalefusion stands out among its competitors due to its user-friendly interface, comprehensive feature set, and strong emphasis on security. Comparison with other MDM solutions reveals Scalefusions competitive pricing and ease of deployment as significant advantages.

Is Scalefusions platform easy to use?

Yes, Scalefusions platform is designed with user-friendliness in mind, offering an intuitive interface that simplifies navigation and management tasks for IT administrators.

How easy is it to set up Scalefusions product or service?

Setting up Scalefusion is straightforward. Users can follow the guided setup process, which includes enrolling devices and configuring settings without extensive technical knowledge.

Is Scalefusion reliable?

Scalefusion is considered a reliable solution, with a strong track record of servicing a diverse range of clients. The platform is built to ensure consistent performance and uptime.

Does Scalefusion offer customer support?

Yes, Scalefusion provides comprehensive customer support through various channels, including email, phone, and live chat. They also offer extensive documentation and resources on their website.

How secure is Scalefusion’s platform?

Scalefusion prioritises security with features such as data encryption, remote wipe capabilities, and compliance with industry standards. The platform is designed to protect sensitive information and prevent unauthorised access.

Does Scalefusion integrate with other tools or platforms?

Yes, Scalefusion offers integrations with various third-party applications and services, enabling users to extend functionality and enhance their device management capabilities.

Can I use Scalefusion on mobile devices?

Yes, Scalefusion is specifically designed for mobile device management and can be used on iOS, Android, and Windows devices, allowing management across different platforms.

What do users say about Scalefusion?

User feedback on Scalefusion typically highlights its ease of use, robust feature set, and responsive customer support. Users appreciate the platforms effectiveness in managing their mobile devices securely.

What are the pros and cons of Scalefusion?

Pros of Scalefusion include its user-friendly interface, comprehensive features, strong security measures, and reliable customer support. Cons may include potential limitations in customisation for very specific needs and the need for internet connectivity for some features.

How can I purchase Scalefusion’s services?

Interested customers can purchase Scalefusions services directly from their website. They can choose from various subscription plans based on their organisational needs and the number of devices to be managed.

What is the cancellation or refund policy for Scalefusion?

Scalefusion typically offers a cancellation policy allowing users to discontinue their subscription at any time. Specific details regarding refunds and cancellations can be found in their terms of service or by contacting customer support.

What are the common use cases for Scalefusion?

Common use cases for Scalefusion include managing corporate-owned devices, securing BYOD (Bring Your Own Device) environments, controlling access to corporate applications, and ensuring compliance with security policies in various industries.

Why choose Scalefusion over other options?

Scalefusion may be preferred over competitors due to its balance of features, user-friendliness, competitive pricing, and strong emphasis on security, making it suitable for businesses of all sizes.

How easy is it to set up Scalefusion?

Setting up Scalefusion is relatively easy, with step-by-step guidance available for users. The process involves enrolling devices, configuring settings, and deploying applications seamlessly.

Does Scalefusion offer training or tutorials?

Yes, Scalefusion provides training resources, including tutorials, webinars, and documentation, to help users maximise the benefits of their MDM solution.

What languages does Scalefusion support?

Scalefusion supports multiple languages, catering to a global audience and ensuring accessibility for users in different regions.

What problems does Scalefusion solve?

Scalefusion addresses problems related to mobile device security, management of remote devices, application control, and compliance with organisational policies, helping businesses maintain operational efficiency.

Is Scalefusion worth the investment?

Many users find Scalefusion to be a worthwhile investment, particularly for businesses requiring robust mobile device management solutions. Its features and support can lead to improved security and productivity, justifying the cost.