Screenly

Frequently Asked Questions about Screenly

Who are Screenly?

Screenly is a digital signage platform designed to help businesses display engaging content on screens. It offers solutions for managing and delivering visual content effectively across multiple locations.

What are Screenlys products?

Screenly primarily offers two products: Screenly Pro and Screenly Open Source. Screenly Pro is a cloud-based solution for managing digital signage, while Screenly Open Source provides a free, self-hosted option for users who prefer to run their own servers.

What services do Screenly offer?

Screenly provides a range of services including content management, device management, and customer support. Additionally, they offer tools for scheduling content, analytics for performance tracking, and integration with various content sources.

What type of companies do Screenlys products suit?

Screenlys products are suitable for a wide range of companies, including retail businesses, restaurants, corporate offices, educational institutions, and any organisation looking to enhance their visual communication through digital signage.

How much does Screenlys product cost?

Screenly Pro operates on a subscription model, with pricing tiers based on the number of screens and features needed. For the most accurate pricing details, users should visit the Screenly website or contact their sales team. Screenly Open Source is free to use, but users must manage their own hosting and infrastructure.

Does Screenly offer a free trial?

Yes, Screenly offers a free trial for their Screenly Pro service, allowing potential customers to evaluate the platform and its features before committing to a subscription.

What discounts does Screenly offer on their products?

Screenly does not publicly list specific discounts. However, users are encouraged to inquire about potential discounts for annual subscriptions or educational institutions directly through their sales team.

Are there any hidden fees or additional costs with Screenly?

Screenlys pricing is transparent, but users should be aware that additional costs may arise from third-party integrations or premium features not included in the base subscription. It is advisable to review the pricing details thoroughly.

Who uses Screenlys products?

Screenlys products are used by various organisations, including small and medium-sized businesses, large enterprises, and educational institutions, all seeking effective digital signage solutions.

What are the main features of Screenlys products/services?

Main features of Screenly include content scheduling, remote management of devices, support for various content types (images, videos, web pages), and analytics for performance tracking. The platform also allows easy integration with third-party applications.

How does Screenly compare to its competitors?

Screenly is recognised for its ease of use, affordability, and flexibility, especially with its open-source option. While competitors may offer more extensive features or integrations, Screenlys focus on simplicity and customer service makes it a strong choice for many users.

Is Screenlys platform easy to use?

Yes, Screenlys platform is designed to be user-friendly, with an intuitive interface that simplifies the process of setting up and managing digital signage content, making it accessible for users with varying levels of technical expertise.

How easy is it to set up Screenlys product or service?

Setting up Screenly is straightforward. Users can sign up for Screenly Pro online, and the installation process for Screenly Open Source is well-documented, allowing users to get started quickly.

Is Screenly reliable?

Screenly is generally regarded as a reliable platform, with a robust infrastructure that supports consistent performance. Users have reported minimal downtime and high availability of their services.

Does Screenly offer customer support?

Yes, Screenly offers customer support through various channels, including email and online help documentation. Screenly Pro users receive priority support as part of their subscription.

How secure is Screenly’s platform?

Screenly takes security seriously and implements measures to protect user data, including encryption and secure access protocols. However, users are encouraged to follow best practices for securing their own devices and content.

Does Screenly integrate with other tools or platforms?

Yes, Screenly supports integration with various third-party applications and content sources, enhancing its functionality and allowing users to connect with other tools they may already be using.

Can I use Screenly on mobile devices?

Screenlys web interface is accessible via mobile devices, allowing users to manage their digital signage content on the go. However, the primary device for displaying content is typically a dedicated screen or TV.

What do users say about Screenly?

Users often praise Screenly for its ease of use, affordability, and customer support. Some have noted that while it may lack certain advanced features compared to competitors, it meets the needs of most small to medium-sized businesses effectively.

What are the pros and cons of Screenly?

Pros include an intuitive interface, flexibility with open-source options, and strong customer support. Cons may involve limited advanced features and the need for self-hosting with the open-source version.

How can I purchase Screenly’s services?

Users can purchase Screenly Pro directly through the Screenly website by selecting a subscription plan that fits their needs. Screenly Open Source can be downloaded for free from their website.

What is the cancellation or refund policy for Screenly?

Screenly offers a cancellation policy for its subscription services. Users can cancel their subscription at any time, but it is advisable to review the specific terms and conditions on the website for detailed information regarding refunds.

Who uses Screenly?

Screenly is used by various businesses across industries, including retail stores, restaurants, corporate offices, and educational institutions, all seeking to improve their digital signage capabilities.

What are the common use cases for Screenly?

Common use cases for Screenly include advertising promotions, displaying menus in restaurants, sharing company news, and showcasing educational content in schools.

Why choose Screenly over other options?

Screenly may be preferred due to its user-friendly interface, cost-effective pricing, particularly for small businesses, and the availability of an open-source version for those who require more control over their digital signage.

How easy is it to set up Screenly?

Setting up Screenly is designed to be quick and easy, with clear documentation provided for both the cloud-based and open-source versions, allowing users to configure their digital signage with minimal hassle.

Does Screenly offer training or tutorials?

Yes, Screenly offers various resources, including documentation, video tutorials, and guides, to help users understand how to effectively use the platform and maximise its features.

What languages does Screenly support?

Screenly primarily supports English, but the platform is designed to be adaptable, and users may be able to utilise translation tools for additional language support depending on their needs.

What problems does Screenly solve?

Screenly addresses issues related to effective visual communication, content management across multiple screens, and the need for a cost-effective digital signage solution, particularly for small to medium-sized businesses.

Is Screenly worth the investment?

Many users find Screenly to be a worthwhile investment due to its combination of affordability, ease of use, and strong customer support, particularly for businesses that require efficient digital signage solutions without extensive technical overhead.