Sellsy

Frequently Asked Questions about Sellsy

Who are Sellsy?

Sellsy is a cloud-based business management platform that provides integrated solutions for managing sales, invoicing, customer relationship management (CRM), and project management. Founded in 2010, Sellsy aims to help businesses streamline their operations and improve efficiency through its comprehensive suite of tools.

What are Sellsys products?

Sellsys products include a CRM system, invoicing and billing software, project management tools, inventory management, and reporting and analytics features. These products are designed to support various aspects of business operations and enhance productivity.

What services do Sellsy offer?

Sellsy offers a range of services including customer support, training and onboarding, data migration, and integration with third-party applications. They also provide customisation services to tailor their solutions to specific business needs.

What type of companies do Sellsys products suit?

Sellsys products are suitable for small to medium-sized enterprises (SMEs) across various industries, including retail, services, and e-commerce. The platform is designed to accommodate businesses looking for integrated management solutions.

How much does Sellsys product cost?

Sellsy offers different pricing plans based on the features required and the number of users. Plans typically range from a basic subscription to more comprehensive packages. For specific pricing details, it is advisable to visit their website or contact their sales team.

Does Sellsy offer a free trial?

Yes, Sellsy offers a free trial period for potential users to explore the platform and its features before committing to a paid subscription. The length of the trial may vary, so checking their website for the latest information is recommended.

What discounts does Sellsy offer on their products?

Sellsy may offer discounts for annual subscriptions or promotions during specific periods. Users are encouraged to check the website or subscribe to their newsletter for updates on any available discounts.

Are there any hidden fees or additional costs with Sellsy?

Sellsy is transparent about its pricing structure. However, additional costs may arise for extra features, additional users, or premium services. It is advisable to review the pricing details carefully or consult with their sales team for clarity.

Who uses Sellsys products?

Sellsys products are used by various professionals, including sales teams, project managers, and finance departments within small to medium-sized businesses. Its user base spans multiple sectors, including retail, services, and technology.

What are the main features of Sellsys products/services?

The main features of Sellsys offerings include a robust CRM system, invoicing and billing capabilities, project management tools, inventory tracking, reporting and analytics, and integration with external applications.

How does Sellsy compare to its competitors?

Sellsy is competitive with other business management platforms by offering a comprehensive suite of integrated tools. While specific advantages may vary, users often cite its user-friendly interface and the depth of features as key benefits compared to competitors.

Is Sellsys platform easy to use?

Sellsys platform is designed with user experience in mind, making it relatively easy to navigate. Many users appreciate the intuitive layout and straightforward processes, which can facilitate quick onboarding.

How easy is it to set up Sellsys product or service?

Setting up Sellsy is generally straightforward, with guided onboarding processes and tutorials available to assist new users. The time required for setup may depend on the specific features chosen and the size of the business.

Is Sellsy reliable?

Sellsy is regarded as a reliable platform, with a strong track record of uptime and performance. The company provides regular updates and maintenance to ensure the platform functions effectively.

Does Sellsy offer customer support?

Yes, Sellsy offers customer support through various channels, including email, phone, and online chat. They also provide a knowledge base and community forums for additional assistance.

How secure is Sellsy’s platform?

Sellsy takes security seriously, employing industry-standard measures such as data encryption, secure servers, and regular security audits to protect user information and ensure platform integrity.

Does Sellsy integrate with other tools or platforms?

Yes, Sellsy offers integration with a variety of third-party applications, including accounting software, e-commerce platforms, and marketing tools, enhancing its functionality and enabling users to connect their existing systems.

Can I use Sellsy on mobile devices?

Sellsy is accessible on mobile devices through its responsive web application. While a dedicated mobile app may not be available, the platform is designed to work well on smartphones and tablets.

What do users say about Sellsy?

User reviews of Sellsy generally highlight its ease of use, comprehensive features, and customer support. However, some users may note the learning curve associated with more advanced functionalities.

What are the pros and cons of Sellsy?

Pros include a user-friendly interface, comprehensive feature set, and strong customer support. Cons may involve the pricing structure for larger teams and the potential for complexity when using advanced features.

How can I purchase Sellsy’s services?

Users can purchase Sellsy’s services directly through their website by selecting a pricing plan that suits their needs and completing the registration process.

What is the cancellation or refund policy for Sellsy?

Sellsy offers a straightforward cancellation policy. Users can cancel their subscription at any time, but it is advisable to review the specific terms and conditions regarding refunds and billing cycles.

Who uses Sellsy?

Sellsys products are primarily utilised by small to medium-sized businesses across various sectors, including sales, marketing, and project management teams.

What are the common use cases for Sellsy?

Common use cases for Sellsy include managing customer relationships, tracking sales and invoices, overseeing project workflows, and generating performance reports.

Why choose Sellsy over other options?

Choosing Sellsy may be beneficial for businesses seeking an all-in-one solution that integrates multiple business functions within a single platform, enhancing collaboration and efficiency.

How easy is it to set up Sellsy?

Setting up Sellsy is designed to be user-friendly, with clear instructions and support available to assist users in configuring the platform to meet their specific needs.

Does Sellsy offer training or tutorials?

Yes, Sellsy provides training resources, including tutorials, webinars, and a knowledge base to help users maximise the platforms potential and understand its features.

What languages does Sellsy support?

Sellsy primarily supports English and French, catering to a diverse user base in different regions. Users are encouraged to check for updates on additional language support.

What problems does Sellsy solve?

Sellsy helps businesses solve organisational challenges related to sales management, invoicing, project tracking, and data analysis, improving overall efficiency and productivity.

Is Sellsy worth the investment?

Whether Sellsy is worth the investment depends on the specific needs of a business. For SMEs looking for an integrated management solution, the platform can provide valuable tools and functionalities that justify the cost.