ShapeDiver

Frequently Asked Questions about ShapeDiver

Who are ShapeDiver?

ShapeDiver is a cloud-based platform that enables users to share, sell, and customise 3D models created with Grasshopper and Rhino. The company aims to empower designers and businesses by providing tools for online parametric design and product configuration.

What are ShapeDivers products?

ShapeDiver offers a platform that allows users to upload their Grasshopper definitions, enabling real-time customisation of 3D models. The key product is the ShapeDiver Viewer, which allows users to interact with and modify the models directly in their web browsers.

What services do ShapeDiver offer?

ShapeDiver provides services that include model hosting, online configuration tools, API access for integration, and technical support for users looking to deploy parametric design solutions. They also offer educational resources and documentation.

What type of companies do ShapeDivers products suit?

ShapeDivers products are suitable for a variety of companies, particularly those in industries such as architecture, engineering, manufacturing, and product design. Businesses that require customisable products or complex design solutions can benefit from their services.

How much does ShapeDivers product cost?

ShapeDiver offers a tiered pricing structure that varies based on the features and services required. Pricing details can be found on their website, where users can select a plan that best fits their needs.

Does ShapeDiver offer a free trial?

Yes, ShapeDiver offers a free trial period that allows users to explore the platform and its features before committing to a paid plan.

What discounts does ShapeDiver offer on their products?

ShapeDiver may offer promotional discounts or annual subscription rates which can provide savings compared to monthly billing. Specific discounts may vary, so users are encouraged to check the website for current offers.

Are there any hidden fees or additional costs with ShapeDiver?

ShapeDivers pricing is transparent, and users can view all costs associated with their chosen plan on the website. There are no hidden fees, but additional costs may arise from exceeding usage limits or needing extra features.

Who uses ShapeDivers products?

ShapeDivers products are used by designers, architects, engineers, and businesses seeking to implement customisable 3D configurations into their workflows. The platform is particularly popular among those working in parametric design.

What are the main features of ShapeDivers products/services?

Main features of ShapeDiver include real-time model customisation, user-friendly web interface, API for integrations, hosting of Grasshopper files, and extensive documentation for users. The platform also supports interactive visualisation of designs.

How does ShapeDiver compare to its competitors?

ShapeDiver stands out for its focus on Grasshopper and Rhino users, providing a seamless integration for parametric design. While competitors may offer similar functionality, ShapeDiver’s specific tools for online configuration and customisation of 3D models are distinctive.

Is ShapeDivers platform easy to use?

Yes, ShapeDivers platform is designed to be user-friendly. Users can easily navigate the interface to upload models, create configurations, and manage their projects without extensive technical knowledge.

How easy is it to set up ShapeDivers product or service?

Setting up ShapeDiver is straightforward. Users can upload their Grasshopper definitions and begin customising models within a few steps. Comprehensive documentation is available to assist with the setup process.

Is ShapeDiver reliable?

ShapeDiver is known for its reliability, with a robust infrastructure that supports model hosting and user access. The platform has been tested by a variety of industries, ensuring consistent performance.

Does ShapeDiver offer customer support?

Yes, ShapeDiver provides customer support through various channels, including email and an online help centre. They also offer community forums for users to engage and share solutions.

How secure is ShapeDiver’s platform?

ShapeDiver prioritises security, implementing measures to protect user data and ensure safe transactions. Their platform adheres to industry standards for data protection and privacy.

Does ShapeDiver integrate with other tools or platforms?

Yes, ShapeDiver offers API access, allowing users to integrate its functionalities with other software and platforms. This enables custom workflows and enhanced usability across different applications.

Can I use ShapeDiver on mobile devices?

ShapeDivers platform is web-based and accessible on mobile devices, although the experience may be optimised for desktop use. Users can view and interact with models on mobile browsers.

What do users say about ShapeDiver?

Users generally appreciate ShapeDiver for its ease of use, integration capabilities, and the ability to create customisable models. Feedback often highlights the platforms supportive community and helpful resources.

What are the pros and cons of ShapeDiver?

Pros include user-friendly interface, strong support for Grasshopper, and the ability to create complex configurations. Cons may involve a learning curve for new users unfamiliar with parametric design concepts.

How can I purchase ShapeDivers services?

Users can purchase ShapeDivers services directly through their website. After selecting a plan, users can complete the registration and payment process online.

What is the cancellation or refund policy for ShapeDiver?

ShapeDiver typically has a cancellation policy that allows users to terminate their subscription at any time. Refund policies may vary based on the payment plan, and users are advised to review the terms on their website.

What are the common use cases for ShapeDiver?

Common use cases for ShapeDiver include customising architectural designs, creating configurable product models for e-commerce, and developing interactive design tools for client presentations.

Why choose ShapeDiver over other options?

Choosing ShapeDiver is beneficial for those specifically working with Grasshopper and Rhino, as it provides tailored tools for parametric design that may not be available on other platforms.

How easy is it to set up ShapeDiver?

As previously mentioned, setting up ShapeDiver is relatively easy. Users can follow step-by-step guides provided in the documentation to upload and configure their models quickly.

Does ShapeDiver offer training or tutorials?

Yes, ShapeDiver offers a range of tutorials and educational resources to help users understand how to use the platform effectively. These resources cover various aspects of the service and are available on their website.

What languages does ShapeDiver support?

ShapeDiver primarily supports English; however, users from various regions may find community-contributed resources in other languages. Official support may be limited to English at this time.

What problems does ShapeDiver solve?

ShapeDiver addresses the need for customisable 3D models in industries that require personalised design solutions, enabling businesses to streamline workflows and enhance client engagement through interactive models.

Is ShapeDiver worth the investment?

Whether ShapeDiver is worth the investment depends on the specific needs of the user. For businesses that require customisable design solutions and work with parametric modelling, ShapeDiver provides valuable tools that can enhance productivity and client satisfaction.