Shells

Frequently Asked Questions (FAQ)

Who are Shells?

Shells is a cloud-based platform that provides virtual desktops and applications to users globally. It aims to simplify the process of accessing computing resources from anywhere, enabling users to run applications and access their files remotely.

What are Shells products?

Shells offers a range of products, including virtual desktops tailored for personal and business use, as well as a variety of applications that can be accessed remotely. Their platform allows users to create customised environments based on their needs.

What services do Shells offer?

Shells provides services such as virtual desktop infrastructure (VDI), application hosting, and cloud storage solutions. They also offer support for setting up and managing these services for users.

What type of companies do Shells products suit?

Shells products are suitable for a variety of companies, including small to medium-sized enterprises (SMEs), freelancers, and remote teams that require flexible and scalable computing solutions.

How much do Shells products cost?

The pricing for Shells products varies based on the specific services and configurations selected. Users can find detailed pricing information on their official website or by contacting their sales team for custom quotes.

Does Shells offer a free trial?

Yes, Shells offers a free trial period for new users to explore their platform and features. This allows potential customers to evaluate the service before committing to a paid plan.

What discounts does Shells offer on their products?

Shells may offer promotional discounts and special pricing for long-term subscriptions or bulk purchases. It is advisable to check their website or contact customer service for current offers.

Are there any hidden fees or additional costs with Shells?

Shells aims to maintain transparency in its pricing. However, users should review the terms of service for any potential additional costs related to data usage, add-ons, or premium support options.

Who uses Shells products?

Shells products are used by individuals, small businesses, educational institutions, and remote teams who need flexible access to computing resources and applications.

What are the main features of Shells products/services?

Main features include virtual desktop creation, remote application access, customisable environments, multi-device compatibility, and robust security measures to protect user data.

How does Shells compare to its competitors?

Shells offers competitive pricing and a user-friendly interface compared to other virtual desktop providers. Its focus on simplicity and accessibility distinguishes it from more complex solutions in the market.

Is Shells platform easy to use?

Yes, Shells is designed to be user-friendly, with an intuitive interface that allows users to quickly set up and manage their virtual desktops and applications.

How easy is it to set up Shells product or service?

Setting up Shells services is straightforward, with guided processes for creating virtual desktops and accessing applications. Users can typically get started within minutes.

Is Shells reliable?

Shells is known for its reliable performance, with a strong infrastructure designed to ensure uptime and consistent access to services for users around the clock.

Does Shells offer customer support?

Yes, Shells provides customer support through various channels, including email and live chat, to assist users with any inquiries or technical issues they may encounter.

How secure is Shells’ platform?

Shells implements robust security measures, including encryption and regular security updates, to protect user data and ensure a secure environment for all users.

Does Shells integrate with other tools or platforms?

Yes, Shells supports integration with various third-party applications and tools to enhance functionality and streamline workflows for users.

Can I use Shells on mobile devices?

Yes, Shells can be accessed on mobile devices, allowing users to run their virtual desktops and applications from smartphones and tablets.

What do users say about Shells?

User feedback generally highlights the ease of use, flexibility, and responsive customer support as key strengths of Shells. However, some users may have specific feature requests or suggestions for improvement.

What are the pros and cons of Shells?

Pros include user-friendly interface, flexible service options, and good customer support. Cons may include limitations in certain advanced features compared to larger competitors.

How can I purchase Shells’ services?

Shells services can be purchased directly through their website. Users can select their desired plan and follow the prompts to create an account and complete the transaction.

What is the cancellation or refund policy for Shells?

Shells typically offers a cancellation policy that allows users to discontinue services at any time. Refund policies may vary based on the terms of the subscription plan; users should review these details on their website.

What are the common use cases for Shells?

Common use cases include remote work setups, software development environments, educational access to applications, and flexible computing for freelancers and contractors.

Why choose Shells over other options?

Choosing Shells may be beneficial for users seeking an accessible, easy-to-use virtual desktop solution with reliable performance and responsive support, particularly for those who value simplicity.

How easy is it to set up Shells?

Setting up Shells is designed to be quick and easy, with a simple registration process and clear instructions to help users get started with their virtual desktops.

Does Shells offer training or tutorials?

Yes, Shells provides training materials and tutorials to help users navigate the platform and make the most of its features.

What languages does Shells support?

Shells supports multiple languages, allowing users from different regions to utilise the platform in their preferred language.

What problems does Shells solve?

Shells addresses problems related to accessibility and flexibility in computing, particularly for users who require remote access to applications and data without the need for powerful local hardware.

Is Shells worth the investment?

For users needing remote access solutions, Shells can be a worthwhile investment due to its ease of use, flexibility, and supportive infrastructure. Evaluating personal or organisational needs will help determine its value.