SherWare Oil & Gas Accounting Software

Frequently Asked Questions about Sherware

Who are Sherware?

Sherware is a software development company that specializes in providing innovative solutions for the construction industry. Founded in the early 1990s, the company has built a reputation for creating user-friendly software that enhances project management and financial tracking for contractors and builders.

What are Sherwares products?

Sherware offers a range of products designed to streamline construction management processes. Their primary software offerings include The Contractors Edge, a comprehensive project management solution, and various add-ons that enhance functionality, such as estimating, scheduling, and job costing tools.

What services do Sherware offer?

Sherware provides software solutions along with customer support, training, and consulting services to help users effectively implement and utilise their products. They also offer system integration services to ensure that their software works seamlessly with other tools used in the construction industry.

What type of companies do Sherwares products suit?

Sherwares products are suitable for construction companies of all sizes, from small contractors to large construction firms. Their software is particularly beneficial for companies looking for efficient project management, accurate financial tracking, and streamlined operations.

How much does Sherwares product cost?

The cost of Sherwares products varies based on the specific software and licensing options chosen. For precise pricing details, it is recommended to contact Sherware directly or visit their website to request a quote tailored to your needs.

Does Sherware offer a free trial?

Yes, Sherware offers a free trial of their software, allowing potential customers to explore its features and functionality before making a purchasing decision. Interested users can sign up for the trial through their website.

What discounts does Sherware offer on their products?

Sherware occasionally provides discounts and promotional offers, particularly for new customers or during specific sales events. It is advisable to check their website or contact their sales team for the latest offers.

Are there any hidden fees or additional costs with Sherware?

Sherware is transparent about its pricing structure. However, users should be aware of potential costs related to additional features, support services, or training sessions that may not be included in the initial purchase price. Detailed information can be obtained by contacting their sales team.

Who uses Sherwares products?

Sherwares products are used by a diverse range of professionals in the construction industry, including general contractors, subcontractors, and project managers. Their software is designed to meet the needs of users who require efficient project tracking and financial management.

What are the main features of Sherwares products/services?

The main features of Sherwares products include project management tools, job costing, scheduling, estimating, and financial reporting. Their software is designed to enhance collaboration, streamline workflows, and improve overall efficiency in construction projects.

How does Sherware compare to its competitors?

Sherware stands out among competitors due to its focus on the construction industry and the user-friendly nature of its software. While other companies may offer similar functionalities, Sherwares specific tailoring to contractors needs and its customer support services are often highlighted as key advantages.

Is Sherwares platform easy to use?

Yes, Sherwares platform is designed with user experience in mind, featuring an intuitive interface that simplifies navigation. Users have reported that the learning curve is manageable, making it accessible for those with varying levels of technical expertise.

How easy is it to set up Sherwares product or service?

Setting up Sherwares products is generally straightforward, with step-by-step installation guides provided. Additionally, the company offers customer support to assist users during the setup process, ensuring a smooth transition to their software.

Is Sherware reliable?

Sherware is regarded as a reliable software provider within the construction industry. Their products are built on robust technology, and the company has a history of maintaining high service standards and consistent software updates.

Does Sherware offer customer support?

Yes, Sherware offers comprehensive customer support, including phone and email assistance. Their support team is equipped to help users with technical issues, software inquiries, and best practices for using their products effectively.

How secure is Sherware’s platform?

Sherware prioritises security and employs industry-standard measures to protect user data. Their platform uses encryption and secure access protocols to ensure that sensitive information remains safe and confidential.

Does Sherware integrate with other tools or platforms?

Yes, Sherwares products can integrate with various accounting and project management tools commonly used in the construction industry. This integration capability enhances workflow efficiency and data accuracy.

Can I use Sherware on mobile devices?

While Sherwares primary software is desktop-based, users can access some features on mobile devices through web-based applications. However, for full functionality, it is recommended to use a desktop environment.

What do users say about Sherware?

Users generally provide positive feedback about Sherwares products, highlighting their ease of use, effective customer support, and the ability to manage projects efficiently. Some users appreciate the comprehensive reporting features that aid in decision-making.

What are the pros and cons of Sherware?

Pros include user-friendly software, dedicated customer support, and strong industry focus. Cons may include a learning curve for advanced features and potential limitations in mobile functionality.

How can I purchase Sherware’s services?

Sherwares services can be purchased directly through their website or by contacting their sales team for more personalised assistance. They provide options for different licensing models based on user needs.

What is the cancellation or refund policy for Sherware?

Sherwares cancellation and refund policy is detailed on their website. Generally, users can cancel their subscription within a specified period for a refund, but it is advisable to review the policy for specific terms and conditions.

What are the common use cases for Sherware?

Common use cases for Sherwares products include project planning, budget management, job costing, and resource allocation. Users leverage the software to improve efficiency and ensure project success.

Why choose Sherware over other options?

Sherware is an excellent choice for those in the construction industry seeking tailored solutions that address specific project management needs. Their focus on user experience, customer support, and industry expertise differentiates them from competitors.

How easy is it to set up Sherware?

Setting up Sherware is designed to be user-friendly, with clear instructions and support available. Most users find the setup process efficient, allowing them to start using the software quickly.

Does Sherware offer training or tutorials?

Yes, Sherware provides training resources and tutorials to help users maximise the potential of their software. These resources are accessible online and designed to facilitate learning at each users own pace.

What languages does Sherware support?

Sherware primarily supports the English language for its software and customer support. For specific inquiries regarding additional language support, it is recommended to contact their customer service.

What problems does Sherware solve?

Sherware addresses common challenges in the construction industry, such as project delays, budget overruns, and resource mismanagement. Their software provides tools to enhance planning, monitoring, and reporting, ultimately improving project outcomes.

Is Sherware worth the investment?

Many users find that Sherware is worth the investment due to its ability to streamline operations, improve project management, and provide valuable insights through reporting. The return on investment often justifies the costs associated with their software.