Shoeboxed

Frequently Asked Questions about Shoeboxed

Who are Shoeboxed?

Shoeboxed is a digital receipt and document management service that helps users organise and store receipts, business cards, and other important documents. Founded in 2007, the company aims to simplify expense tracking and data management for both individuals and businesses.

What are Shoeboxeds products?

Shoeboxed offers a variety of products, including receipt scanning services, expense report generation, and business card organisation. Users can send receipts and documents to Shoeboxed via mail or upload them online, where they are then digitised and organised for easy access.

What services do Shoeboxed offer?

Shoeboxed provides services such as receipt scanning, expense report generation, business card scanning, and document storage. Additionally, they offer features that integrate with accounting software to streamline financial management.

What type of companies do Shoeboxeds products suit?

Shoeboxeds products are suitable for small to medium-sized businesses, freelancers, and individuals who need to manage expenses and paperwork efficiently. The service is particularly beneficial for those who frequently handle receipts and need to maintain accurate financial records.

How much does Shoeboxeds product cost?

Shoeboxed offers several pricing plans, typically starting from a basic monthly subscription to more comprehensive plans that include additional features. For the most accurate pricing information, customers should check the Shoeboxed website directly.

Does Shoeboxed offer a free trial?

Yes, Shoeboxed provides a free trial for new users, allowing them to explore the platform and its features before committing to a paid plan.

What discounts does Shoeboxed offer on their products?

Shoeboxed occasionally offers discounts, especially for annual subscriptions or special promotions. Users should visit the website or subscribe to the newsletter for the latest offers.

Are there any hidden fees or additional costs with Shoeboxed?

Shoeboxed aims to maintain transparency in pricing. However, additional fees may apply for extra services or features beyond the selected plan. Users are encouraged to review the terms of their subscription for complete details.

Who uses Shoeboxeds products?

Shoeboxeds products are used by small business owners, freelancers, accountants, and anyone looking to simplify their expense tracking and document management processes.

What are the main features of Shoeboxeds products/services?

Main features of Shoeboxed include receipt scanning, business card scanning, expense report generation, and integration with accounting software like QuickBooks and Xero.

How does Shoeboxed compare to its competitors?

Shoeboxed is often compared to other expense management tools like Expensify and Receipt Bank. It offers unique features such as mail-in receipt scanning and comprehensive document management, which may appeal to users looking for a versatile solution.

Is Shoeboxeds platform easy to use?

Yes, Shoeboxed’s platform is designed to be user-friendly, with a straightforward interface that allows users to easily upload, manage, and access their documents.

How easy is it to set up Shoeboxeds product or service?

Setting up Shoeboxed is relatively easy. Users can sign up online, choose a subscription plan, and begin uploading receipts or documents immediately, whether through the website or by mail.

Is Shoeboxed reliable?

Yes, Shoeboxed is considered reliable, with a strong track record of providing quality service for document management and expense tracking. Customer reviews generally reflect positive experiences with the platform.

Does Shoeboxed offer customer support?

Yes, Shoeboxed offers customer support through various channels, including email and online chat, to assist users with any questions or issues they may encounter.

How secure is Shoeboxed’s platform?

Shoeboxed employs industry-standard security measures, including data encryption and secure storage, to protect users sensitive information and documents.

Does Shoeboxed integrate with other tools or platforms?

Yes, Shoeboxed integrates with several popular accounting and productivity tools, including QuickBooks, Xero, and Evernote, facilitating seamless workflow for users.

Can I use Shoeboxed on mobile devices?

Yes, Shoeboxed offers a mobile app that allows users to capture and upload receipts directly from their smartphones, making it convenient to manage expenses on the go.

What do users say about Shoeboxed?

Users generally express satisfaction with Shoeboxed’s ease of use, efficient document management, and reliable customer support. However, experiences may vary depending on individual needs and expectations.

What are the pros and cons of Shoeboxed?

Pros include user-friendly interface, comprehensive features for document management, and strong customer support. Cons may include occasional limitations in advanced reporting features compared to some competitors.

How can I purchase Shoeboxed’s services?

Users can purchase Shoeboxed’s services directly through their website by selecting a subscription plan that suits their needs and completing the sign-up process.

What is the cancellation or refund policy for Shoeboxed?

Shoeboxed typically allows users to cancel their subscription at any time. Refund policies may vary, so it is advisable to review the specific terms on their website or contact customer support for details.

What are the common use cases for Shoeboxed?

Common use cases for Shoeboxed include expense tracking for small businesses, managing receipts for freelancers, and storing important documents digitally to facilitate organisation and access.

Why choose Shoeboxed over other options?

Shoeboxed offers a unique combination of mail-in scanning, user-friendly interface, and integration with accounting software, making it a strong option for users seeking a comprehensive and easy-to-use expense management solution.

How easy is it to set up Shoeboxed?

Setting up Shoeboxed is straightforward, with a quick online registration process that allows users to start scanning and managing their documents almost immediately.

Does Shoeboxed offer training or tutorials?

Yes, Shoeboxed provides various tutorials and resources on their website to help users understand how to use the platform effectively and make the most of its features.

What languages does Shoeboxed support?

Shoeboxed primarily supports English, but the platform is designed to be intuitive, making it accessible to non-English speakers as well.

What problems does Shoeboxed solve?

Shoeboxed solves problems related to document disorganisation, inefficient expense tracking, and the hassle of managing paper receipts, providing users with a streamlined solution for financial management.

Is Shoeboxed worth the investment?

For individuals and businesses that regularly manage receipts and expenses, Shoeboxed can be a worthwhile investment due to its efficiency and ability to simplify financial processes.