SiteDocs

Frequently Asked Questions about SiteDocs

Who are SiteDocs?

SiteDocs is a cloud-based safety management platform designed to streamline safety documentation and compliance for businesses across various industries. Their services aim to improve safety practices and reduce workplace incidents through digital solutions.

What are SiteDocs products?

SiteDocs offers a range of products including digital safety forms, inspections, incident reporting, and compliance tracking solutions. Their platform enables businesses to manage safety documentation in a more efficient and accessible manner.

What services do SiteDocs offer?

SiteDocs provides services such as safety management system implementation, training for users, ongoing support, and customisation of safety documents to meet specific industry requirements.

What type of companies do SiteDocs products suit?

SiteDocs products are suitable for companies of all sizes across a variety of industries, including construction, manufacturing, and oil and gas, particularly those that require rigorous safety compliance and documentation.

How much do SiteDocs products cost?

Pricing for SiteDocs products varies based on the size of the organisation, the number of users, and specific feature requirements. It is advisable to contact SiteDocs directly for a tailored quote.

Does SiteDocs offer a free trial?

Yes, SiteDocs offers a free trial for potential users to explore the platform and its features before committing to a subscription.

What discounts does SiteDocs offer on their products?

SiteDocs may offer discounts for annual subscriptions or for larger organisations. Specific promotions or discounts can be confirmed by contacting their sales team.

Are there any hidden fees or additional costs with SiteDocs?

SiteDocs is transparent about its pricing structure, and any additional costs, such as for premium features or additional users, will be clearly communicated to clients prior to purchase.

Who uses SiteDocs products?

SiteDocs products are used by safety managers, compliance officers, and operational personnel within various industries who are responsible for maintaining safety standards and documentation.

What are the main features of SiteDocs products/services?

Main features of SiteDocs include digital forms for safety inspections, incident reporting tools, compliance tracking, customisable safety documents, and a user-friendly dashboard for monitoring and managing safety data.

How does SiteDocs compare to its competitors?

SiteDocs is known for its user-friendly interface and comprehensive safety management solutions, which may provide advantages over competitors that offer less customisation or more complex systems. However, specific comparisons would depend on individual business needs.

Is SiteDocs platform easy to use?

Yes, SiteDocs is designed with user experience in mind, making it accessible for users with varying levels of technical expertise.

How easy is it to set up SiteDocs product or service?

Setting up SiteDocs is relatively straightforward, with guided processes for onboarding and customisation. The SiteDocs team provides assistance to ensure a smooth implementation.

Is SiteDocs reliable?

SiteDocs is recognised for its reliability, offering a robust platform that meets industry standards for safety management and documentation.

Does SiteDocs offer customer support?

Yes, SiteDocs provides customer support through various channels, including email, phone, and online resources, to assist users with any enquiries or issues.

How secure is SiteDocs’ platform?

SiteDocs employs industry-standard security measures to protect user data, including encryption and regular security audits to ensure compliance with data protection regulations.

Does SiteDocs integrate with other tools or platforms?

Yes, SiteDocs offers integration capabilities with other tools and platforms, enhancing its functionality and allowing for seamless data transfer between systems.

Can I use SiteDocs on mobile devices?

Yes, SiteDocs is accessible on mobile devices, allowing users to manage safety documentation and inspections on the go through their mobile application.

What do users say about SiteDocs?

Users generally report positive experiences with SiteDocs, highlighting its ease of use, efficiency in managing safety documentation, and effective customer support.

What are the pros and cons of SiteDocs?

Pros include user-friendly design, comprehensive features for safety management, and good customer support. Cons may include potential costs for larger teams and the learning curve for some advanced features.

How can I purchase SiteDocs’ services?

SiteDocs services can be purchased directly through their website or by contacting their sales team for further information and pricing options.

What is the cancellation or refund policy for SiteDocs?

SiteDocs typically allows users to cancel their subscriptions at any time, with specific terms regarding refunds or cancellation fees available on request from their support team.

Who uses SiteDocs?

SiteDocs is used by a range of professionals involved in workplace safety, including safety officers, project managers, and compliance teams across various sectors.

What are the common use cases for SiteDocs?

Common use cases include conducting safety inspections, managing incident reports, tracking compliance documentation, and training employees in safety protocols.

Why choose SiteDocs over other options?

Choosing SiteDocs may be beneficial for users seeking a comprehensive, user-friendly platform with strong customer support and a focus on safety compliance.

How easy is it to set up SiteDocs?

Setting up SiteDocs is designed to be user-friendly, with clear onboarding processes and support from the SiteDocs team to assist in the initial setup.

Does SiteDocs offer training or tutorials?

Yes, SiteDocs provides training resources and tutorials to help users understand the platform and maximise its features effectively.

What languages does SiteDocs support?

SiteDocs primarily supports English; however, specific language support may vary depending on user requirements and regional settings.

What problems does SiteDocs solve?

SiteDocs addresses issues related to manual documentation processes, compliance tracking, and the need for efficient safety management in the workplace.

Is SiteDocs worth the investment?

Many users find SiteDocs to be a worthwhile investment due to its ability to enhance safety management practices, improve compliance, and reduce workplace incidents.