Sketch

Frequently Asked Questions about Sketch

Who are Sketch?

Sketch is a digital design platform headquartered in the Netherlands, dedicated to providing tools for designers to create user interfaces, prototypes, and vector illustrations. Established in 2010, Sketch has become a popular choice among UI/UX designers worldwide.

What are Sketchs products?

Sketch primarily offers a design application for macOS that enables users to create vector graphics, wireframes, prototypes, and design systems. Additionally, Sketch provides a suite of collaborative tools that enhance the design workflow, including Sketch Cloud for sharing and feedback.

What services do Sketch offer?

Sketch offers a variety of services including cloud collaboration, design system management, and integration with plugins and third-party tools. Their platform supports team collaboration through shared libraries and real-time feedback features.

What type of companies do Sketchs products suit?

Sketchs products are suitable for companies of all sizes, particularly those in the tech, design, and creative industries. It is widely used by startups, digital agencies, and large corporations looking to streamline their design processes.

How much does Sketchs product cost?

Sketch operates on a subscription model with pricing starting at £99 per user per year. There is also a team plan available with additional features at a higher price point.

Does Sketch offer a free trial?

Yes, Sketch offers a free trial for new users, allowing them to explore the full functionality of the software for 30 days without any cost.

What discounts does Sketch offer on their products?

Sketch provides discounts for educational institutions and non-profits. Additionally, they occasionally run promotions which can be found on their website.

Are there any hidden fees or additional costs with Sketch?

There are no hidden fees associated with Sketch. However, users should be aware that some third-party plugins or services may incur additional costs.

Who uses Sketchs products?

Sketchs products are used by a diverse range of professionals including UI/UX designers, product managers, and developers. Its user base includes freelancers, design teams, and large organisations.

What are the main features of Sketchs products/services?

Main features of Sketch include vector editing tools, symbols for reusable design elements, shared styles, prototyping capabilities, and collaboration tools via Sketch Cloud. The platform also supports numerous plugins for enhanced functionality.

How does Sketch compare to its competitors?

Sketch is often compared to other design tools like Adobe XD and Figma. While Figma excels in real-time collaboration and is browser-based, Sketch is renowned for its robust vector editing capabilities and extensive plugin ecosystem. Each tool has its unique strengths depending on user needs.

Is Sketchs platform easy to use?

Yes, Sketch is generally regarded as user-friendly, especially for those already familiar with design software. Its intuitive interface allows users to quickly learn and navigate through its features.

How easy is it to set up Sketchs product or service?

Setting up Sketch is straightforward. Users can download the application from the website, install it on their macOS device, and start using it immediately after creating an account.

Is Sketch reliable?

Sketch is considered a reliable platform with a strong track record. It is widely used in the industry, and regular updates help maintain its performance and security.

Does Sketch offer customer support?

Yes, Sketch provides customer support through various channels, including email support, a comprehensive help centre, and community forums for user interaction.

How secure is Sketch’s platform?

Sketch takes security seriously, implementing measures to protect user data, including encryption and secure authentication practices. They also comply with GDPR regulations to ensure data privacy.

Does Sketch integrate with other tools or platforms?

Yes, Sketch integrates with a variety of tools and platforms, including Slack, Zeplin, and InVision, allowing for a more streamlined workflow and collaboration between different applications.

Can I use Sketch on mobile devices?

Sketch is primarily designed for macOS and does not have a dedicated mobile application. However, designs can be shared and viewed on mobile devices through Sketch Cloud.

What do users say about Sketch?

Users generally praise Sketch for its powerful design capabilities and user-friendly interface. However, some have noted that it lacks certain collaborative features compared to competitors like Figma.

What are the pros and cons of Sketch?

Pros: Excellent vector editing tools, strong community support, extensive plugin availability.

Cons: Mac-only availability, limited real-time collaboration features compared to some competitors.

How can I purchase Sketch’s services?

Users can purchase Sketchs services directly from their website by selecting the desired subscription plan and completing the checkout process.

What is the cancellation or refund policy for Sketch?

Sketch allows users to cancel their subscription at any time. However, they do not offer refunds for unused time on subscriptions already paid for.

Who uses Sketch?

Sketch is used by a wide range of professionals, including freelance designers, design teams across various industries, and companies focused on digital product development.

What are the common use cases for Sketch?

Common use cases for Sketch include designing user interfaces for web and mobile applications, creating prototypes for user testing, and developing design systems for consistent branding.

Why choose Sketch over other options?

Choosing Sketch may be beneficial for those who prefer a powerful vector design tool with a strong ecosystem of plugins and a focus on design rather than collaboration. Its established user base and extensive resources also support learning and development.

How easy is it to set up Sketch?

Setting up Sketch is simple; users can download the app, install it on macOS, and start designing with minimal configuration required.

Does Sketch offer training or tutorials?

Yes, Sketch provides a variety of training resources, including official documentation, video tutorials, and community forums to help users learn and maximise their use of the platform.

What languages does Sketch support?

Sketch primarily supports English, but its user interface is also available in other languages, including Spanish, French, German, and Japanese, among others.

What problems does Sketch solve?

Sketch addresses challenges in the design process by providing tools for creating high-fidelity designs, facilitating collaboration, and maintaining consistency through design systems and libraries.

Is Sketch worth the investment?

Whether Sketch is worth the investment depends on the users specific needs and workflow. For professionals and teams focused on interface design, the features and tools offered can justify the subscription cost.