Small Improvements

Frequently Asked Questions about Small Improvements

Who are Small Improvements?

Small Improvements is a software company that provides tools for performance management, feedback, and employee development. Established to enhance workplace communication and engagement, the company focuses on creating a positive work culture through its innovative solutions.

What are Small Improvements products?

Small Improvements offers various products including performance management software, continuous feedback tools, and employee engagement solutions. Their primary offerings help organisations streamline performance reviews, set goals, and facilitate 360-degree feedback.

What services do Small Improvements offer?

Small Improvements provides services that include implementation support, training for users, and ongoing customer support. They also offer consulting services to help organisations optimise their performance management processes.

What type of companies do Small Improvements products suit?

Small Improvements products are suitable for a wide range of companies, particularly those looking to enhance employee engagement and performance management practices. Their solutions cater to small to medium-sized enterprises as well as larger organisations across various industries.

How much do Small Improvements products cost?

The pricing for Small Improvements products is typically subscription-based and varies depending on the number of users and specific features chosen. For detailed pricing information, it is recommended to contact Small Improvements directly or visit their website.

Does Small Improvements offer a free trial?

Yes, Small Improvements offers a free trial for potential customers to explore their products and services before making a commitment. The trial duration and specific features available may vary, so its advisable to check their website for the latest details.

What discounts does Small Improvements offer on their products?

Small Improvements may offer discounts for annual subscriptions or for larger teams. Specific promotional discounts can be available at different times, so it’s best to inquire directly with their sales team or check their website for current offers.

Are there any hidden fees or additional costs with Small Improvements?

Small Improvements aims to maintain transparency in their pricing structure. However, it is essential to review the terms of service as there may be additional costs for certain features, support levels, or integrations not included in the base subscription.

Who uses Small Improvements products?

Small Improvements products are used by HR professionals, team leaders, and managers within organisations looking to improve employee performance and engagement. Their solutions are popular among companies that prioritise continuous feedback and development.

What are the main features of Small Improvements products/services?

Main features of Small Improvements include performance reviews, goal setting, 360-degree feedback, employee engagement surveys, and reporting tools. These features facilitate a comprehensive approach to performance management and development.

How does Small Improvements compare to its competitors?

Small Improvements is often compared to other performance management tools by its focus on user-friendliness and customisation options. While competitors may offer similar features, Small Improvements is noted for its intuitive interface and strong customer support.

Is Small Improvements platform easy to use?

Yes, Small Improvements is designed with user experience in mind, making it relatively easy to navigate and utilise for both administrators and employees. Many users report a smooth onboarding process and a straightforward interface.

How easy is it to set up Small Improvements product or service?

The setup process for Small Improvements is generally considered easy, with a guided onboarding experience provided. They offer resources and support to assist organisations in implementing the platform effectively.

Is Small Improvements reliable?

Small Improvements is regarded as a reliable platform, with a solid track record of uptime and performance. Their commitment to customer satisfaction and regular updates further enhances their reliability.

Does Small Improvements offer customer support?

Yes, Small Improvements provides customer support through various channels, including email and an online help centre. They also offer onboarding assistance to ensure users can effectively utilise their products.

How secure is Small Improvements’ platform?

Small Improvements prioritises security, employing industry-standard measures such as data encryption and secure access protocols to protect user information and maintain data integrity.

Does Small Improvements integrate with other tools or platforms?

Yes, Small Improvements offers integrations with various HR and productivity tools, enhancing its functionality within existing workflows. Popular integrations include systems like Slack and other HR software.

Can I use Small Improvements on mobile devices?

Yes, Small Improvements is accessible on mobile devices, allowing users to engage with the platform anywhere, facilitating on-the-go feedback and performance management.

What do users say about Small Improvements?

User feedback for Small Improvements is generally positive, with many appreciating its ease of use, effective features, and responsive customer support. Users often highlight the platforms ability to enhance employee engagement and performance management.

What are the pros and cons of Small Improvements?

Pros include an intuitive interface, strong customer support, and comprehensive performance management features. Cons may include higher costs for larger teams and a learning curve for some advanced features.

How can I purchase Small Improvements’ services?

Services from Small Improvements can be purchased directly through their website, where potential customers can sign up for a free trial or contact their sales team for a tailored solution.

What is the cancellation or refund policy for Small Improvements?

Small Improvements typically offers a cancellation policy that allows users to discontinue their subscription at any time. Details regarding refunds are best confirmed directly with their customer support or through their terms of service.

What are the common use cases for Small Improvements?

Common use cases include conducting performance reviews, gathering employee feedback, setting and tracking goals, and improving overall employee engagement within organisations.

Why choose Small Improvements over other options?

Small Improvements is chosen for its user-friendly design, robust feature set, and focus on fostering continuous feedback and employee development. Their commitment to customer service is also a significant factor for many organisations.

Does Small Improvements offer training or tutorials?

Yes, Small Improvements provides training resources, including tutorials, webinars, and documentation to help users make the most of their platform and features.

What languages does Small Improvements support?

Small Improvements primarily supports English, but the platform may have multilingual capabilities depending on specific user needs and configurations.

What problems does Small Improvements solve?

Small Improvements addresses common challenges in performance management, such as ineffective feedback processes, lack of employee engagement, and cumbersome review systems, helping organisations build a stronger performance culture.

Is Small Improvements worth the investment?

Many organisations find Small Improvements to be a worthwhile investment due to its ability to enhance employee performance, engagement, and overall workplace culture. However, potential customers should assess their specific needs and budget before deciding.