Soldo

Frequently Asked Questions about Soldo

Who are Soldo?

Soldo is a fintech company that provides a spend management platform designed for businesses of various sizes. The company aims to streamline expense management, improve financial visibility, and enhance control over company spending through its innovative technology.

What are Soldos products?

Soldo offers a range of products including prepaid cards, expense management software, and an intuitive mobile app. These products facilitate easier tracking of expenses, budget management, and reporting for businesses.

What services do Soldo offer?

Soldo provides services that include expense tracking, financial reporting, budget management, and integration with accounting software. Their platform allows businesses to manage employee spending efficiently and transparently.

What type of companies do Soldos products suit?

Soldos products are suitable for small to medium-sized enterprises (SMEs), as well as larger organisations that require enhanced control over their spending and expense management processes.

How much does Soldos product cost?

Soldo offers various pricing plans depending on the features and services selected. Pricing typically includes a monthly fee per user, which may vary based on the chosen plan and the number of users. For specific pricing details, it is advisable to contact Soldo directly or visit their website.

Does Soldo offer a free trial?

Yes, Soldo offers a free trial for potential customers to explore its features and functionalities before making a commitment. The trial period allows users to assess whether the platform meets their business needs.

What discounts does Soldo offer on their products?

Soldo may provide discounts for annual subscriptions or for businesses with a larger number of users. Specific promotional offers can vary, so checking their website or contacting their sales team for current discount information is recommended.

Are there any hidden fees or additional costs with Soldo?

Soldo strives for transparency in its pricing. However, users should review the terms of service to understand any potential fees related to card usage, foreign transactions, or additional features that may not be included in the basic plan.

Who uses Soldos products?

Soldos products are used by finance teams, small business owners, and corporate entities looking for streamlined expense management solutions. The platform is designed to cater to various sectors including hospitality, retail, and professional services.

What are the main features of Soldos products/services?

Main features of Soldos services include prepaid cards, expense tracking, real-time reporting, budget controls, integration with accounting software, and a mobile application for on-the-go expense management.

How does Soldo compare to its competitors?

Soldo differentiates itself through its user-friendly interface, comprehensive expense management capabilities, and robust integration options with various accounting systems. Compared to competitors, Soldo offers a tailored solution for companies looking for both control and flexibility in spend management.

Is Soldos platform easy to use?

Yes, Soldos platform is designed with user experience in mind. It offers a straightforward interface that allows users to navigate easily and manage expenses with minimal training.

How easy is it to set up Soldos product or service?

Setting up Soldos services is a streamlined process. Users can quickly create an account, set up their company profile, and order prepaid cards for their employees within a short time frame.

Is Soldo reliable?

Soldo is considered a reliable platform with a strong track record in the fintech sector. The company employs robust security measures to ensure data protection and continuity of service.

Does Soldo offer customer support?

Yes, Soldo provides customer support through various channels including email, phone, and live chat. They also offer an extensive online help centre with resources and tutorials.

How secure is Soldo’s platform?

Soldo prioritises security by implementing industry-standard encryption and security protocols to protect user data. Regular audits and compliance with financial regulations further enhance the platforms security measures.

Does Soldo integrate with other tools or platforms?

Yes, Soldo integrates with several accounting and business management tools such as Xero, QuickBooks, and other financial software, allowing for seamless data transfer and management.

Can I use Soldo on mobile devices?

Yes, Soldo offers a mobile application that allows users to manage expenses, view transactions, and monitor budgets on the go, ensuring accessibility and convenience.

What do users say about Soldo?

Users generally appreciate Soldo for its intuitive interface and comprehensive features. Feedback often highlights the ease of use and the effectiveness in managing company expenses, although some users have noted the need for additional reporting features.

What are the pros and cons of Soldo?

Pros: User-friendly interface, robust expense management tools, effective budgeting features, and good customer support.
Cons: Some users report limited customisation options and a desire for more advanced reporting features.

How can I purchase Soldo’s services?

To purchase Soldos services, interested users can visit their website, choose a suitable plan, and follow the sign-up process. A sales representative can also assist with larger or custom orders.

What is the cancellation or refund policy for Soldo?

Soldos cancellation and refund policy can vary by plan. Generally, users may cancel their subscription at any time, but its advisable to consult the terms of service or contact customer support for specific details.

What are the common use cases for Soldo?

Common use cases for Soldo include managing employee expenses, controlling team budgets, simplifying travel expense reporting, and facilitating procurement processes for businesses.

Why choose Soldo over other options?

Soldo offers a comprehensive spend management solution that combines ease of use, robust features, and strong integration capabilities, making it a preferred choice for businesses seeking efficient expense tracking and management.

Does Soldo offer training or tutorials?

Yes, Soldo provides training resources and tutorials via their help centre, as well as onboarding support to help users get acquainted with the platform.

What languages does Soldo support?

Soldo primarily supports English but may also provide services in other languages depending on the region and user requirements. Its advisable to check directly with Soldo for specific language support.

What problems does Soldo solve?

Soldo addresses issues related to expense tracking, budget management, and financial visibility within businesses. It simplifies the reimbursement process and provides real-time insights into company spending.

Is Soldo worth the investment?

For many businesses, Soldo represents a valuable investment due to its efficiency in managing expenses and improving financial control. Evaluating the potential return on investment based on specific company needs can help determine if Soldo is the right choice.