FAQ'sFrequently Asked Questions about Sortly
Who are Sortly?
Sortly is a visual inventory management software that allows businesses to track and manage their inventory efficiently. Founded to simplify the inventory process, Sortly offers a user-friendly platform tailored for various industries, ensuring that users can maintain an organised inventory with ease.
What are Sortlys products?
Sortly primarily offers a cloud-based inventory management application that includes features for tracking items through images, QR codes, and customisable fields. The platform also provides mobile applications for both iOS and Android, allowing users to manage their inventory on-the-go.
What services do Sortly offer?
Sortly offers services related to inventory tracking, management, and reporting. This includes the ability to create customisable inventory lists, generate barcode labels, and access cloud storage for data backup. Additionally, Sortly provides customer support and training resources to assist users in making the most of the platform.
What type of companies do Sortlys products suit?
Sortlys products are suitable for a wide range of companies, including retail businesses, warehouses, manufacturers, and service providers. Any organisation that needs to keep track of inventory, assets, or supplies can benefit from Sortlys solutions.
How much does Sortlys product cost?
Sortly offers several pricing tiers, including a free plan with limited features and paid plans that start at a monthly subscription fee. Prices vary depending on the number of users and the features included. For specific pricing details, it is recommended to visit the Sortly website directly.
Does Sortly offer a free trial?
Yes, Sortly offers a free trial that allows users to explore its features and functionalities without any financial commitment. This trial period typically lasts for 14 days, giving potential customers ample time to evaluate the product.
What discounts does Sortly offer on their products?
Sortly occasionally offers discounts for annual subscriptions, as well as special promotions for new users. It is advisable to check the Sortly website or subscribe to their newsletter for the latest offers and discounts.
Are there any hidden fees or additional costs with Sortly?
Sortly does not typically have hidden fees; however, users should review the pricing structure as additional costs may arise for premium features or additional users beyond the plan limits.
Who uses Sortlys products?
Sortlys products are used by a diverse range of individuals and organisations, including small business owners, warehouse managers, and inventory specialists. These users seek effective tools to streamline their inventory management processes.
What are the main features of Sortlys products/services?
The main features of Sortly include visual inventory tracking, barcode and QR code generation, customisable inventory lists, cloud storage, mobile app accessibility, and detailed reporting tools. These features aim to enhance inventory visibility and control.
How does Sortly compare to its competitors?
Sortly distinguishes itself from competitors through its visual inventory management approach and user-friendly interface. While many competitors offer similar functionalities, Sortlys emphasis on ease of use and mobile accessibility provides a competitive edge for users who prefer a straightforward inventory solution.
Is Sortlys platform easy to use?
Yes, Sortly is designed with user experience in mind, making it easy to navigate and utilise. Users can quickly get accustomed to the platform, even those without prior inventory management experience.
How easy is it to set up Sortlys product or service?
Setting up Sortly is straightforward, with a simple sign-up process. Users can begin adding inventory items quickly, and the platform provides tutorials and guides to facilitate the setup process.
Is Sortly reliable?
Sortly is generally regarded as a reliable platform, with a robust infrastructure that ensures uptime and data integrity. The cloud-based nature of the service allows for easy access to inventory data from anywhere.
Does Sortly offer customer support?
Yes, Sortly provides customer support through various channels, including email and in-app messaging. Users can also access a knowledge base and community forums for additional assistance.
How secure is Sortly’s platform?
Sortly employs industry-standard security measures to protect user data, including encryption and secure cloud storage. The platform is designed to ensure that sensitive inventory information remains confidential and secure.
Does Sortly integrate with other tools or platforms?
Yes, Sortly offers integrations with various third-party applications, including accounting software and eCommerce platforms. This helps users streamline their workflows and enhance productivity.
Can I use Sortly on mobile devices?
Yes, Sortly is accessible on mobile devices through its dedicated applications for both iOS and Android. This enables users to manage their inventory from anywhere at any time.
What do users say about Sortly?
Users generally appreciate Sortly for its intuitive design and visual inventory management features. Positive feedback often highlights its ease of use and effective tracking capabilities, while some users may seek additional features or customisation options.
What are the pros and cons of Sortly?
Pros of Sortly include its user-friendly interface, visual tracking features, and mobile accessibility. Cons may include limitations in the free version and the need for some users to adapt to its specific organisational methods.
How can I purchase Sortly’s services?
Users can purchase Sortlys services directly from the website by selecting a subscription plan that fits their needs. Payment options are available for both monthly and annual billing cycles.
What is the cancellation or refund policy for Sortly?
Sortly typically allows users to cancel their subscription at any time. However, it is advisable to review the specific cancellation and refund policy on the Sortly website to ensure compliance with their terms and conditions.
What are the common use cases for Sortly?
Common use cases for Sortly include inventory tracking in retail environments, asset management in educational institutions, and equipment tracking in healthcare settings. The platform can be adapted to various inventory management needs across different sectors.
Why choose Sortly over other options?
Choosing Sortly over other options can be beneficial for users seeking an easy-to-use, visually-oriented inventory management solution that provides mobile access and comprehensive tracking features without the complexity often found in more robust systems.
Does Sortly offer training or tutorials?
Yes, Sortly provides training resources, including video tutorials and user guides, to help new users understand how to utilise the platform effectively.
What languages does Sortly support?
Sortly primarily supports English, but users can check the website or contact support for updates on language availability, as the platform may expand its offerings over time.
What problems does Sortly solve?
Sortly addresses common inventory management challenges, such as tracking items accurately, reducing stock discrepancies, and improving overall organisation. Its visual interface simplifies the inventory process, making it easier for users to manage their assets.
Is Sortly worth the investment?
Whether Sortly is worth the investment depends on the specific needs of the user or organisation. For those requiring an efficient and user-friendly inventory management solution, Sortlys features and capabilities often justify the subscription costs. Reviewing the free trial can provide insights into its value before committing to a purchase.
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