Splitit

Frequently Asked Questions about Splitit

Who are Splitit?

Splitit is a payment platform that allows consumers to make purchases and pay for them in instalments using their existing credit cards, without the need for credit checks or new applications. Founded in 2012, Splitit aims to enhance the shopping experience by providing flexible payment solutions to both consumers and merchants.

What are Splitits products?

Splitits main product is its instalment payment solution, which enables customers to split their purchase payments into manageable monthly instalments. This service is integrated into the checkout process of online retailers, allowing for a seamless payment experience.

What services do Splitit offer?

Splitit offers services that include instalment payment processing, integration with e-commerce platforms, and support for merchants in managing their payment systems. Additionally, Splitit provides analytics and reporting tools for merchants to track payment performance.

What type of companies do Splitits products suit?

Splitits products are suitable for a wide range of companies, particularly those in e-commerce, retail, and service industries. Businesses looking to offer flexible payment options to their customers, improve conversion rates, and enhance customer satisfaction will benefit from Splitits solutions.

How much does Splitits product cost?

Splitits pricing model is typically based on a transaction fee structure, which varies depending on the merchants volume and agreement with Splitit. Specific pricing details can be obtained by contacting Splitit directly for a customised quote.

Does Splitit offer a free trial?

Splitit does not offer a free trial of its services. However, interested merchants can contact Splitit for a demonstration of the platform and its features.

What discounts does Splitit offer on their products?

Splitit does not publicly advertise discounts on its services. Pricing and any potential discounts would be negotiated on a case-by-case basis with individual merchants.

Are there any hidden fees or additional costs with Splitit?

Splitit aims to maintain transparency in its pricing. However, merchants should review their agreements for any potential fees related to transaction processing, integration, or other services that may apply.

Who uses Splitits products?

Splitits products are used by online retailers, e-commerce platforms, and various businesses that wish to provide their customers with flexible payment options. Its client base includes businesses across multiple sectors, such as fashion, electronics, and home goods.

What are the main features of Splitits products/services?

Main features of Splitits services include the ability to split payments into interest-free instalments, integration with existing credit cards, no credit checks for consumers, and a user-friendly checkout experience for both merchants and customers.

How does Splitit compare to its competitors?

Splitit differentiates itself from competitors by allowing users to pay with their existing credit cards without needing to apply for new credit. This can reduce friction in the payment process and appeals to consumers who prefer to manage their credit usage.

Is Splitits platform easy to use?

Yes, Splitits platform is designed to be user-friendly, both for merchants integrating the service and for consumers making purchases. The checkout process is streamlined to facilitate ease of use.

How easy is it to set up Splitits product or service?

Setting up Splitits service typically involves integrating the payment solution into a merchants existing e-commerce platform. Splitit provides support and documentation to assist with this process, making it relatively straightforward for merchants.

Is Splitit reliable?

Splitit is considered a reliable payment solution, with a focus on security and customer support. The platform has been utilised by numerous merchants and has established a solid reputation in the payment processing industry.

Does Splitit offer customer support?

Yes, Splitit offers customer support to both merchants and consumers. Support can be accessed through various channels, including email and phone, to assist with inquiries and issues.

How secure is Splitit’s platform?

Splitit employs industry-standard security measures, including encryption and compliance with PCI DSS (Payment Card Industry Data Security Standard), to protect customer data and ensure secure transactions.

Does Splitit integrate with other tools or platforms?

Yes, Splitit integrates with various e-commerce platforms and payment gateways, allowing merchants to incorporate its services into their existing systems seamlessly.

Can I use Splitit on mobile devices?

Yes, Splitit is accessible on mobile devices, providing a responsive design that allows consumers to utilise the instalment payment option regardless of the device they are using.

What do users say about Splitit?

User feedback on Splitit generally highlights the convenience of instalment payments and the ease of integration for merchants. Customers appreciate the flexibility offered, while merchants value the potential for increased sales conversion rates.

What are the pros and cons of Splitit?

Pros include flexibility for consumers, no interest fees, and the ability to use existing credit. Cons may include the need for consumers to have sufficient credit limits available and potential fees for merchants, depending on their agreements.

How can I purchase Splitit’s services?

To purchase Splitit’s services, merchants can visit the official website at www.splitit.com and contact the sales team for more information on integration and pricing.

What is the cancellation or refund policy for Splitit?

Splitit’s cancellation and refund policies are generally determined by the merchants terms of service. Customers should refer to the specific merchants policy for details regarding refunds and cancellations.

Who uses Splitit?

Splitit is used by a diverse range of businesses, including online retailers and service providers, who wish to offer their customers flexible payment options and enhance the purchasing experience.

What are the common use cases for Splitit?

Common use cases for Splitit include online shopping for high-ticket items, such as electronics and furniture, where consumers prefer to spread the cost over time without incurring interest.

Why choose Splitit over other options?

Choosing Splitit allows consumers to utilise their existing credit cards for instalment payments, avoiding the need for new credit lines. This can be appealing for those who want to manage their credit responsibly.

How easy is it to set up Splitit?

Setting up Splitit is generally straightforward, with support available for merchants to help with the integration process. Clear documentation is provided to facilitate a smooth setup.

Does Splitit offer training or tutorials?

Splitit provides resources and documentation to assist merchants in understanding how to use the platform and integrate it effectively into their systems.

What languages does Splitit support?

Splitit supports multiple languages, catering to a global market to ensure users from different regions can access and utilise the platform effectively.

What problems does Splitit solve?

Splitit helps solve the problem of affordability for consumers by allowing them to pay for purchases in instalments. It also assists merchants in reducing cart abandonment rates and increasing sales conversion through flexible payment options.

Is Splitit worth the investment?

Whether Splitit is worth the investment depends on the specific needs of a business. For merchants looking to enhance customer experience and increase sales through flexible payment options, Splitit can be a valuable addition to their payment processing options.