StrongDM

Frequently Asked Questions about StrongDM

Who are StrongDM?

StrongDM is a technology company that provides a robust platform for managing access to databases, servers, and Kubernetes clusters. It aims to simplify the management of access controls and enhance security in cloud environments.

What are StrongDMs products?

StrongDM offers a comprehensive access management platform that includes features for managing user access to various infrastructures such as databases, servers, and Kubernetes. The product focuses on security, compliance, and ease of use.

What services do StrongDM offer?

StrongDM provides a range of services including access control, auditing, session management, and real-time monitoring of user activity across different systems and platforms.

What type of companies do StrongDMs products suit?

StrongDMs products are suitable for companies of various sizes, particularly those that operate in regulated industries or require stringent security measures for their IT infrastructure. This includes technology firms, financial institutions, and healthcare organisations.

How much does StrongDMs product cost?

The pricing for StrongDMs products varies based on the number of users and the specific features required. Detailed pricing can be obtained directly from their website or by contacting their sales team for a customised quote.

Does StrongDM offer a free trial?

Yes, StrongDM offers a free trial of their platform, allowing potential users to explore the features and functionalities before making a commitment.

What discounts does StrongDM offer on their products?

StrongDM occasionally provides discounts for annual subscriptions or special promotions. It is advisable to check their website or contact their sales team for current offers.

Are there any hidden fees or additional costs with StrongDM?

StrongDM prides itself on transparency, and there are no hidden fees. However, additional costs may arise depending on the specific usage levels or additional services selected.

Who uses StrongDMs products?

StrongDMs products are used by IT teams, DevOps professionals, and security teams within organisations that require secure access management solutions for their databases and infrastructure.

What are the main features of StrongDMs products/services?

Key features of StrongDM include user access management, session recording, real-time monitoring, audit logs, and integration capabilities with various database and cloud services.

How does StrongDM compare to its competitors?

StrongDM differentiates itself through its focus on simplicity, ease of integration, and comprehensive auditing capabilities compared to other access management solutions. It is often regarded as user-friendly while maintaining robust security features.

Is StrongDMs platform easy to use?

Yes, StrongDM is designed with user experience in mind, making it straightforward for teams to manage access without extensive training or technical expertise.

How easy is it to set up StrongDMs product or service?

Setting up StrongDM is relatively quick and easy, with guided processes to integrate existing systems and configure access controls efficiently.

Is StrongDM reliable?

StrongDM is considered reliable, with high availability and robust security measures in place to ensure consistent access management and data protection.

Does StrongDM offer customer support?

Yes, StrongDM provides customer support through various channels, including email and live chat, to assist users with any queries or issues they might encounter.

How secure is StrongDM’s platform?

StrongDM prioritises security, employing encryption, multi-factor authentication, and regular security audits to safeguard user data and access credentials.

Does StrongDM integrate with other tools or platforms?

Yes, StrongDM integrates with a wide range of tools and platforms, including popular cloud providers, databases, and DevOps tools, facilitating seamless access management across the IT ecosystem.

Can I use StrongDM on mobile devices?

StrongDMs platform is primarily designed for desktop use; however, users can access its services via web browsers on mobile devices for basic functionality.

What do users say about StrongDM?

Users generally report positive experiences with StrongDM, highlighting its ease of use, effective access management capabilities, and responsive customer support.

What are the pros and cons of StrongDM?

Pros of StrongDM include its user-friendly interface, strong security features, and efficient integration with other tools. Cons may include the need for internet connectivity and potential costs for larger teams.

How can I purchase StrongDM’s services?

StrongDM’s services can be purchased directly through their website, where users can sign up for a free trial or contact their sales team for a tailored quote.

What is the cancellation or refund policy for StrongDM?

StrongDM typically operates on a subscription basis, and users can cancel their subscription at any time. It is recommended to review the specific terms on their website for details regarding refunds.

What are the common use cases for StrongDM?

Common use cases for StrongDM include managing access for development teams, auditing user activity for compliance, and securing database access in cloud environments.

Why choose StrongDM over other options?

Choosing StrongDM can provide organisations with a streamlined, secure approach to access management, especially for teams looking for ease of use and comprehensive audit capabilities.

Does StrongDM offer training or tutorials?

Yes, StrongDM provides training resources, including documentation and tutorials, to help users maximise the platform’s features and functionalities.

What languages does StrongDM support?

StrongDM primarily supports English; however, additional language support may be available for documentation and user interfaces based on user demand.

What problems does StrongDM solve?

StrongDM addresses challenges related to access management, security compliance, and the need for streamlined user access across complex IT infrastructures.

Is StrongDM worth the investment?

Many organisations find that StrongDM provides significant value through enhanced security and simplified access management, making it a worthwhile investment for teams managing sensitive data.