Submittable

Frequently Asked Questions about Submittable

Who are Submittable?

Submittable is a company that provides a submission management platform designed to help organisations collect, manage, and review submissions for various purposes, including grants, contests, and publications. Founded in 2010, Submittable aims to streamline the submission process for both submitters and reviewers.

What are Submittables products?

Submittables primary product is their submission management software, which includes features for online form creation, submission tracking, review management, and collaboration tools. The platform also offers integrations with other applications and services to enhance workflow efficiency.

What services do Submittable offer?

In addition to their software, Submittable provides services such as customer support, training and onboarding, and consulting services to help organisations optimise their use of the platform. They also offer resources and tools for best practices in submission management.

What type of companies do Submittables products suit?

Submittables products are suitable for a wide range of organisations, including non-profits, educational institutions, publishers, and corporate entities that require a systematic approach to manage submissions, applications, and proposals.

How much does Submittables product cost?

Submittables pricing varies based on the features selected and the size of the organisation. They offer tiered pricing plans that cater to different needs, but specific costs can be obtained by contacting their sales team or visiting their website for detailed pricing information.

Does Submittable offer a free trial?

Yes, Submittable does offer a free trial for potential users to explore their platform and assess its features before committing to a paid plan.

What discounts does Submittable offer on their products?

Submittable may provide discounts for non-profit organisations and educational institutions. Specific promotional offers and discounts can be inquired about directly through their sales team.

Are there any hidden fees or additional costs with Submittable?

Submittable is transparent about its pricing structure, and there are generally no hidden fees. However, additional costs may apply for premium features or services that are not included in the basic subscription plan.

Who uses Submittables products?

Submittables products are used by a diverse range of organisations, including grantmakers, arts organisations, educational institutions, and businesses that require a platform to manage submissions effectively.

What are the main features of Submittables products/services?

The main features of Submittable include online submission forms, review workflows, collaboration tools, customisable notifications, reporting and analytics, and integration with various third-party applications.

How does Submittable compare to its competitors?

Submittable is known for its user-friendly interface and comprehensive feature set. While there are other submission management platforms available, Submittable distinguishes itself through its focus on customer support and ease of use. Specific comparisons may vary based on organisational needs and preferences.

Is Submittables platform easy to use?

Yes, Submittables platform is designed to be user-friendly, with intuitive navigation and straightforward setup processes, making it accessible for users with varying levels of technical expertise.

How easy is it to set up Submittables product or service?

Setting up Submittable is relatively straightforward, with guided setups and available resources to assist users in creating submission forms and managing their accounts efficiently.

Is Submittable reliable?

Submittable is regarded as a reliable platform, with a strong track record of uptime and performance. It is used by numerous reputable organisations, which adds to its credibility.

Does Submittable offer customer support?

Yes, Submittable offers customer support through various channels, including email, chat, and a comprehensive help centre with documentation and resources for users.

How secure is Submittable’s platform?

Submittable employs robust security measures to protect user data, including encryption and compliance with industry standards. They are committed to data privacy and security for their users.

Does Submittable integrate with other tools or platforms?

Yes, Submittable integrates with a variety of third-party tools and platforms, which enhances its functionality and allows for streamlined workflows across different applications.

Can I use Submittable on mobile devices?

Submittables platform is accessible via mobile devices, allowing users to manage submissions and communicate with reviewers on the go through a mobile-friendly interface.

What do users say about Submittable?

Users generally express positive feedback regarding Submittables usability, customer support, and comprehensive features. They appreciate the platforms ability to simplify the submission process and improve efficiency.

What are the pros and cons of Submittable?

Pros of Submittable include its ease of use, robust feature set, and excellent customer support. Cons may include varying pricing based on organisational needs and potential limitations on customisation for specific workflows.

How can I purchase Submittable’s services?

Users can purchase Submittables services directly through their website by selecting a pricing plan that suits their needs or by contacting their sales team for customised options.

What is the cancellation or refund policy for Submittable?

Submittable typically offers a cancellation policy that allows users to discontinue their subscription at any time. Refund policies may vary based on the terms of the subscription, and users are encouraged to review the specific terms or contact support for details.

What are the common use cases for Submittable?

Common use cases for Submittable include managing grant applications, contest entries, literary submissions, and proposals for projects or funding. It is designed to facilitate and streamline the entire submission lifecycle.

Why choose Submittable over other options?

Choosing Submittable may be beneficial due to its user-friendly design, comprehensive support, and the ability to tailor the platform to specific organisational needs, making it a strong contender among submission management tools.

Does Submittable offer training or tutorials?

Yes, Submittable provides training resources and tutorials to help users become familiar with the platform and maximise its features for their specific use cases.

What languages does Submittable support?

Submittable primarily operates in English, but the platform may support additional languages for user interfaces and submissions depending on specific configurations and user preferences.

What problems does Submittable solve?

Submittable helps organisations streamline submission processes, reduce administrative burdens, improve communication between submitters and reviewers, and enhance overall efficiency in managing submissions.

Is Submittable worth the investment?

Whether Submittable is worth the investment depends on the specific needs of an organisation. Many users find significant value in the time saved and improved processes that Submittable offers, making it a worthwhile investment for efficient submission management.