Supademo

Who is Supademo?

Supademo is a platform that enables users to create interactive product demonstrations and guides with ease. Their mission is to simplify the process of showcasing products and workflows, making it as intuitive as virtual meetings or scheduling tools.

What are Supademo's products?

Supademo offers a platform designed for creating interactive product demos.

Key features include:

• AI-Powered Capabilities: Enhance demos with AI-generated voiceovers, automatic text annotations, and translations into over 15 languages.
• Custom Branding: Personalise demos with company branding elements to maintain brand consistency.
• Collaboration Tools: Facilitate team collaboration with shared workspaces and editing capabilities.
• Analytics: Gain insights into user engagement and demo performance through detailed analytics.

What services does Supademo offer?

Beyond interactive demo creation, Supademo provides:

• Supa Screenshots: A feature that allows users to take instant screenshots, generating shareable links saved in the workspace.
• Integrations: Seamless embedding of demos into websites, blogs, and emails to enhance user engagement.
• Customer Support: Assistance through a dedicated customer success team, especially for Scale or Enterprise plan users.

What type of companies do Supademo's products suit?

Supademo caters to a wide range of businesses, including:

• Sales and Enablement Teams: To create engaging product demos that drive conversions.
• Customer Success Departments: For developing interactive guides that enhance user onboarding and retention.
• Product Marketing Teams: To showcase product features effectively and attract potential customers.
• Product Management: For illustrating workflows and new features to stakeholders.

How much does Supademo's product cost?

Supademo offers several pricing plans:

• Forever Free: Includes 5 Supademos, unlimited screenshots, and basic features.
• Pro: Priced at $27 per user per month (billed annually) or $36 per user per month (billed monthly), offering unlimited demos, collaboration features, analytics, AI capabilities, and custom branding.
• Scale: At $38 per user per month, includes all Pro features with additional benefits tailored for scaling businesses.
• Enterprise: Custom pricing for organizations with advanced needs, offering bespoke solutions and dedicated support.

Does Supademo offer a free trial?

Yes, Supademo provides a 14-day free trial for their Pro plan, allowing users to explore premium features before committing.

What discounts does Supademo offer on their products?

Supademo offers discounted rates for annual subscriptions. For example, the Pro plan costs $27 per user per month when billed annually, compared to $36 when billed monthly.

Are there any hidden fees or additional costs with Supademo?

Supademo maintains a transparent pricing structure. Additional costs may arise from optional services or features not included in the selected plan. It's advisable to review the plan details to understand included features.

Who uses Supademo's products?

Supademo is utilised by over 15,000 users across 80+ countries, including professionals in sales, customer success, product marketing, and product management.

What are the main features of Supademo's products/services?

Key features include:

• Interactive Demo Creation: Build engaging, self-guided product demos.
• AI Enhancements: Incorporate AI-generated voiceovers and text annotations.
• Custom Branding: Align demos with company branding.
• Collaboration Tools: Work collaboratively within teams.
• Analytics: Monitor user engagement and performance metrics.

How does Supademo compare to its competitors?

Supademo stands out with its AI-powered features, user-friendly interface, and flexible pricing plans. The platform's ability to quickly create interactive demos without coding knowledge offers a competitive advantage.

Is Supademo's platform easy to use?

Yes, Supademo is designed for ease of use, enabling users to create interactive demos in minutes without requiring coding skills.

How easy is it to set up Supademo's product or service?

Setting up Supademo is straightforward:

• Sign Up: Create an account on the Supademo website.
• Install Extension: Add the Supademo Chrome extension.
• Start Creating: Begin recording product workflows to generate interactive demos.

Is Supademo reliable?

Supademo is trusted by over 15,000 users globally, indicating a reliable platform for creating interactive product demos.

Does Supademo offer customer support?

Yes, Supademo provides customer support through multiple channels, including email and an online help centre with FAQs, guides, and resources. Higher-tier plans, such as Scale and Enterprise, come with priority support, ensuring faster response times and dedicated assistance.

How secure is Supademo’s platform?

Supademo employs standard security protocols to protect user data and demo content. Features such as encrypted data storage and secure sharing links help ensure that sensitive information remains protected.

Does Supademo integrate with other tools or platforms?

Yes, Supademo integrates with various platforms to enhance workflow efficiency. It supports embedding in websites, blogs, emails, and customer support portals. Additionally, it offers integrations with popular CRM, sales, and marketing tools to streamline operations.

Can I use Supademo on mobile devices?

Currently, Supademo is designed primarily for desktop use, as it operates through a web-based dashboard and a Chrome extension. However, users can view and interact with demos on mobile devices via shared links.

What do users say about Supademo?

Users generally praise Supademo for its ease of use, AI-powered enhancements, and ability to create interactive product demos quickly. Many businesses appreciate its effectiveness in showcasing software features and improving customer engagement. However, some users mention that they would like more advanced customisation options.

What is the cancellation or refund policy for Supademo?

Supademo allows users to cancel their subscriptions at any time. Refund policies may vary depending on the subscription plan, so it is advisable to review their terms of service or contact support for specific details.

Who uses Supademo?

Supademo is used by a variety of professionals and businesses, including:

• Sales teams looking to create engaging product demos
• Customer success teams for onboarding and training
• Product marketers showcasing new features
• SaaS companies aiming to enhance user engagement

What are the common use cases for Supademo?

• Sales Enablement: Creating interactive demos to boost conversions
• Customer Onboarding: Guiding new users through software features
• Product Training: Educating internal teams on new tools
• Marketing: Showcasing product updates in an engaging way

Why choose Supademo over other options?

Supademo stands out due to its AI-powered capabilities, ease of use, and flexible pricing. Unlike traditional demo creation tools, it requires no coding skills and allows users to generate interactive guides in minutes.

How easy is it to set up Supademo?

Setting up Supademo is simple and involves:

• Creating an account on their website
• Installing the Chrome extension
• Capturing workflows to generate interactive demos

Does Supademo offer training or tutorials?

Yes, Supademo provides tutorials, a knowledge base, and video guides to help users maximise their experience. Enterprise customers may also receive personalised training.

What languages does Supademo support?

Supademo’s AI-powered translation feature supports over 15 languages, making it suitable for global businesses.

What problems does Supademo solve?

• Long and ineffective product demonstrations
• Poor customer engagement during onboarding
• Lack of interactive sales and marketing content
• Time-consuming training processes for new employees

Is Supademo worth the investment?

For businesses looking to enhance product demos, improve customer onboarding, and create interactive sales content, Supademo offers a valuable solution. With AI-powered features, custom branding, and flexible pricing, it provides strong value for both startups and large enterprises.