Survata

Frequently Asked Questions about Survata

Who are Survata?

Survata is a market research company that provides insights through survey data collection, enabling businesses to make informed decisions based on consumer feedback and market trends.

What are Survatas products?

Survata offers various products including survey solutions, market research tools, and data analytics services that help businesses gather and analyse consumer insights effectively.

What services do Survata offer?

Survata provides services such as survey design, data collection, analysis, and reporting. They also offer customised research solutions tailored to specific business needs.

What type of companies do Survatas products suit?

Survatas products are suitable for a wide range of companies, from small startups to large enterprises across various industries seeking reliable market research and consumer insights.

How much does Survatas product cost?

The cost of Survatas products varies based on the specific services and features selected. It is advisable to contact Survata directly for a tailored quote based on individual requirements.

Does Survata offer a free trial?

Survata does not typically offer a free trial of its services. However, potential clients can inquire about demo presentations or introductory offers by contacting their sales team.

What discounts does Survata offer on their products?

Survata may provide discounts or special pricing for bulk orders or long-term contracts. It is recommended to discuss any possible discounts with their sales representatives.

Are there any hidden fees or additional costs with Survata?

Survata aims for transparency in pricing. However, additional costs may apply based on specific customisations or additional services requested. Clients should clarify all potential costs before proceeding.

Who uses Survatas products?

Survatas products are used by marketers, product managers, and business analysts in various sectors who require reliable data to inform strategic decisions.

What are the main features of Survatas products/services?

Main features include survey design tools, real-time data collection, comprehensive analytics, and reporting capabilities that allow users to derive actionable insights from consumer data.

How does Survata compare to its competitors?

Survata distinguishes itself through its focus on ease of use, speed of data collection, and the quality of insights provided, although specific comparisons may vary based on individual needs and market conditions.

Is Survatas platform easy to use?

Yes, Survatas platform is designed to be user-friendly, allowing clients to create and manage surveys with minimal technical knowledge.

How easy is it to set up Survatas product or service?

Setting up Survatas services is relatively straightforward, with guided processes for creating surveys and accessing data. Support is available to assist users during setup.

Is Survata reliable?

Survata has established a reputation for reliability in delivering accurate data and insights, supported by positive client feedback and case studies.

Does Survata offer customer support?

Yes, Survata provides customer support through various channels, including email and phone, to assist clients with any inquiries or issues they may encounter.

How secure is Survata’s platform?

Survata prioritises data security and employs industry-standard practices to ensure that client data is protected and handled with confidentiality.

Does Survata integrate with other tools or platforms?

Survata offers integration capabilities with several popular tools and platforms, allowing for seamless data transfer and enhanced functionality.

Can I use Survata on mobile devices?

Yes, Survatas platform is accessible on mobile devices, enabling users to create and manage surveys on-the-go.

What do users say about Survata?

User feedback typically highlights the ease of use, quality of insights, and responsive customer service as key strengths of Survatas offerings.

What are the pros and cons of Survata?

Pros include user-friendly interface, fast data collection, and reliable insights. Some cons may involve pricing for smaller businesses or the need for customisation for specific projects.

How can I purchase Survata’s services?

Services can be purchased by contacting Survata directly through their website, where clients can discuss their needs and obtain a service agreement.

What is the cancellation or refund policy for Survata?

Survatas cancellation and refund policies are outlined in their service agreement. Clients should review these terms or contact support for specific inquiries.

What are the common use cases for Survata?

Common use cases include product testing, brand tracking, consumer behaviour analysis, and market segmentation studies.

Why choose Survata over other options?

Survata may be preferred for its combination of speed, cost-effectiveness, and the quality of insights it provides compared to other market research solutions.

How easy is it to set up Survata?

Setting up Survata is designed to be intuitive, with user guides and customer support available to assist in the initial setup process.

Does Survata offer training or tutorials?

Survata provides resources and tutorials to help users make the most of their platform, ensuring clients can effectively utilise the services offered.

What languages does Survata support?

Survata supports multiple languages for surveys, catering to a diverse range of respondents and enabling global research efforts.

What problems does Survata solve?

Survata helps businesses solve problems related to understanding consumer preferences, market trends, and making data-driven decisions based on reliable market research.

Is Survata worth the investment?

Investing in Survata can be worthwhile for businesses seeking quality consumer insights and market data, particularly if they require fast and actionable results.